This rating is based on customer reviews, inventory size, pricing, and service quality
Floyds Truck Repair & Road Services in Sabetha, KS earns a polarized 69/100. Many praise the professional, genuinely helpful staff, quick diagnostics and repairs (alternator, oil issues, coolers), fair-to-reasonable shop pricing, and even help arranging rides or local assistance. Complaints center on inconsistent road-service availability/communication (some calls declined or missed), occasional rudeness, high quotes versus cheaper second opinions, and one report of poor workmanship. Wait times are short when accepted. Parts are sourced quickly; inventory/yard details are unclear.
What clients say about Floyds Truck Repair & Road Services in Sabetha (KS)
Very unpleasant experience of the customer service, the rude service representative did not take even a minute to look at my problem. Will definitely not return.
I felt transmission shift strange got looking things over and realize voltage was low. Pull into Floyd’s about noon and after noon break had a new alternator installed in about an hour labor.
Great service from Bruce and Shop team with a good price overall.
Thank you for the great friendly service!
Called from TA (only 3 miles from them) with an air brake issue. They said they didn't have time to even look at the truck. I won't make that call a second time.
Quoted us over $14,000.00 to fix our issue. Luckily we got a second opinion and got back in service for less than $5,000. with an honest shop doing the work instead of these crooks.
Had an oil issue. Luckily they were not to far from my location. They quickly ordered the parts I needed and had me on my way in a few short hours with a reasonable price. Way better than most chain truck repair shops
If you need road services, do not call this shop, it’s only a bring it to their shop for work place. The best part was they didn’t even call to let the carrier know they weren’t going to make the road call; they just left it as an open-ended statement that he could come on bye. So disappointed thinking I was waiting on a repair tech to come out and so I called them to see when someone might be on there way, and they just told me about my service call, and why no one was coming. Why would my carrier tell me someone has been contacted but may be awhile if they never planned to come? Come on really? What a waste of time...
Truck was completely serviced greased fluids changed filters. Very thorough going over. Took it to home. Nothing had been greased. Had air issues in winter. Air dryer was totally bypassed. Air tank half full of water. Ruined minimum of 5 valves. 3800 all total
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