This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Taylors Auto Body Inc in Montezuma, IA scores 94/100. Sentiment is very positive: customers praise quick, after-hours towing, honest diagnostics, solid collision repairs, and fair pricing. Staff are friendly, trustworthy, and communicative; office help noted. Turnaround is often same-day, though a few jobs faced parts/insurance delays and one report of rude phone service; one repair had minor imperfections. Little detail on inventory variety, yard setup, or part-finding, so those remain unclear. Overall reliable, good value.
In traveling across the country to move our daughter to Iowa, we felt incredibly blessed to have had the help of this company when her car blew a tire 80 miles from our destination (without a spare & on a holiday weekend after hours at that). The owner was amazing and really went out of his way to help us out with what felt like a worst case scenario. He has us towed and tire replaced in no time at all. What a huge blessing and we are so grateful for the service, time, and attention he gave to our family during a great time of need. HIGHLY recommend this company. Great service, virtue, and value in this company! Thank you and we are forever grateful!
We have visited for work on vehicles 2 times. Always very friendly. Great service & reliable workmanship. They don't give you any run around.Remember them when you need work done!
HORRIBLE customer service. Woman who answered the phone was incredibly rude. I called regarding snow removal and was yelled at and heard her audibly say “oh my god!” When I asked if they had availability. She then proceeded to scream at me about not having availability. A simple “No, sorry, we don’t have anymore room to take on more jobs at this time would have sufficed.”
Big shout out to Taylors Auto Body! I was in town for an errand and noticed a low tire pressure. A friend recommended them. Was able to get right in and very reasonable!! Thanks again!!!
Being new to town always has its down falls. Taylor has yet to disappoint. We have had multiple car issues. From flat tires to suspension issues. Not to mention various tows!! These guys have never let me down. They are my go to! Great asset to Montezuma! Keep up the good work!
My son was stranded about 30 miles east of Taylors, We couldn't find any mechanics to help. Taylors went out above and beyond to help. They fixed the problems same day and sent him on his way with a very modest charge. Thank You so much Taylor's !
I just needed a tire patch. They got me in right away as well as done quickly. The cost was one of the lowest price patches I've had also! They've got 3 lifts in the shop which were full and all 4 employees staying busy. A busy business is usually signs of a good business. I would recommend them if you need a vehicle serviced.
On a trip across Iowa we hit a deer in early morning by Montezuma, IA. Couple locals stop to offer assistance and recommend Taylor's Auto Body. We called Taylor's but it was off business hours thus only got to answering machine. Called local police they were able to get hold of Bob. It was 3 am and Bob rushed over to help tow car to the shop and dropped us at Casey's gas station to wait for local rental car to open. At 8 am Bob's father in-law stop by and gave us a 45 minutes ride to nearest car rental. It took nearly 3 weeks to deal with insurance company and to fix the car. The fix was OK with few imperfections (see pictures). For technical skills, I would rate at 3 stars (). But for the hospitality of Montezuma residents and of Bob, I gave 4 stars ()
Extremely (would bold extremely if I could) friendly and helpful family run business. They helped us out in a major pinch in a way that I can't thank them enough for. Would recommend to anybody needing a towing service or body work done. 6/5 stars are deserved for theese guys, no doubt!
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