The guys at Richman are the only people I trust with my vehicle. I’ve used them exclusively for several years and multiple vehicles. I have never left there with a single concern/fear/worry/regret. I recommend them whenever I can to others. Top-notch service. Dependable. Thorough. Affordable yet they don’t cut corners. Transparent. Good people.
I took my car in after hearing some noises from the suspension. I fully expected to spend hundreds of dollars on parts. They found a shield was loose and after an inspection found that my brakes and suspension were all in good order. Very honest shop. I will definitely be back!
They were very prompt and flexible when my schedule changed. Also very transparent, sending photos/video of the problem and exact diagnosis, and were took care of the problem properly and quickly. Only thing is that they're a bit pricey for a small business. Overall good experience
Guy was here in half the estimated time, even with all the road closures he had to navigate through! Extremely friendly and quick moving, knowing I was now running behind due to a flat tire. Will keep them in mind when in need!
Super helpful, especially as someone who knows very little about cars. They arrived to tow my car in about 15 minutes (much faster than past services I have used), worked on my car within the same day, and kept me updated and informed through multiple emails/calls during the day. My starter and battery needed to be fixed and pricing was fair. The employees I interacted with were very personable.
I recently had my oil changed at Richman’s but have had other work done to keep my 16 year old vehicle running. They are always clear and upfront about the work that needs to be done and at a reasonable cost. Always friendly and welcoming.
We were in a bind when fuel line sprung a leak. The tow operator was professional and courteous. Jeff kept us up to date on parts order and repair progress. After repair, the vehicle pickup took two minutes. One of the easiest repair experiences I've ever had.
It was a positive experience. The tow truck driver showed up within 20 minutes. Then they finished the repairs and had my car ready the next day. They even picked me up and drove me to the shop to pick up my car. I would highly recommend them! 5 stars!
I had an excellent experience with this business. The prices are fair, the customer service was exceptional and my car was finished and back to me in record time. I highly, highly recommend this business if you’re in need of any type of auto repair.
Car overheated to the max on the interstate. Had my 3 year old daughter in the vehicle as well pulled over on the shoulder. Tow truck driver Robert is an absolute blessing to this world. Took us to the shop for car repair, took us to where we needed to go, and cannot compliment Robert enough. Great service, great pricing, great speed. absolute pleasure working with these folks. 10 stars if I could
The nicest tow truck driver who has given my husband a ride twice now. They are starting to feel like family. He arrived in 15 minutes and handled his truck as though it was his own prized possession. Thanks for a great tow!
Fast and great service! Had to have my daughter's car towed out of the high school parking lot and sent to our mechanic. The driver was extremely helpful and friendly, will definitely recommend your business to friends and family.
Thank you!
They responded quickly so I didn't have to wait long. Driver was was very professional and friendly. Towed my truck to the dealership and he dropped it off and parked it while I dealt with Service Dept. Would highly recommend.
For years I have been trusting my vehicle care with the Richman team. Always professional and fair. Jeff and Steve have been great. They make it enjoyable to do business with. So much easier to deal with than the dealerships. A family owned operation that gets it!
Richman Automotive & Towing in West Des Moines offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Richman Automotive & Towing are located in West Des Moines, and the exact address is listed above on this page. Our regular business hours are 8am - 5pm, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Richman Automotive & Towing in West Des Moines buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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