What clients say about Brandon Towing in Pacific Junction (IA)
I was referred to Brandon towing by a local business and a few friends, they did not disappoint! Excellent service and friendly and courteous. I fully recommend them!!
I rolled my truck late one night and they were there and got it no problem picked all my stuff up and put it in the truck for me and were very helpful when I had to go get my stuff giving me the adress and info of where it was
Brandon Towing is by far the best experience we have ever had. We had 2 cars in Nebraska that had to be moved ASAP from a rental property. They turned a stressful situation into a positive one. They gave us a reasonable quote and went and got both for us immediately. A week later we blew a transmission in our truck, I posted on facebook about it being on the side of I29 and got a message from them offering to go pick it up! These guys are genuinely here to help you ! I will never use another towing company.
Recommend! Beyond 10 out of 10!! Brandon came to us after hours and right away after a challenging call. We were down with what we thought was dead semi batteries, so he brought all the equipment he had to throw at it. He helped us troubleshoot and tried all the tricks to get us running. But wound up being the starter, that was just replaced the day before. Even though we couldn’t get it running, he offered help any way he could. Referred us to local shop and even checked on us next day. Truly caring and a great guy - rare these days and very refreshing, much appreciated!!!
I want to say thank you for helping orchestrate the towing of my car. I would highly recommend your service because you went above and beyond to make sure that both myself and my car made it home safely. Thank you.
amazing job and above and beyond customer service and wonderful prices and were so kind to give me a ride to hotel and they were sooo nice and so respectful and if any semis or passenger vehicles breakdown near council bluffs iowa pls pls give them a call first you wont regret it
Highly Recommend! We were driving 3 hours to a concert when our tire blew. It was Sunday and we were limited in options. Brandon and his amazing driver came to the rescue. Thank you so much for helping us out. Very professional and caring!
It was Actually my Birthday I was supposed to go into work then pick up my son from school and go to the store.
So I called off work and had to call a tow, I knew the battery was dead and already tried to jump it, then Braden was the guy that took care of everything. We had it Jump started so I thought it was ok to drive it to the nearest walmart , it Died again so I had to call him back.
He towed it to walmart and made sure they had it in the Workshop before he life and all was great. Thank you for your help and getting me back on the road. Now I can get back to my day and at least I got out of work and now I can have a dinner with my son after he gets out of school. Thanks again Braden.
HIGHLY recommend!! Brandon is incredibly professional and very, very helpful. He and one of his drivers were able to pick up my husband, me, and our 3 kids (in car seats) at the same time and helped us with finding a shop for our car to go to. They went above and beyond for us, especially since we were stranded so far from home. Thank you, again!!
I was in the middle of nowhere and thought my battery had died. Turned out i needed to reset my security alarm. They called and talked me through it and i was on my way. Such a relief and they could not have been nicer. Thank you so much!!
Brandon’s Towing did an amazing job by helping us out with some swollen lug nuts!
They’re quick to respond and easy to work with.
Shout out to Junior and Robert for the professionalism!
When the people at ELYS towing couldn't figure out if they wanted money, if they knew how to do a job, or even communicate! I was put in touch with Brandon's Towing and they did Very Good. Communication was 100% they got there when they said they would, the driver was very nice and the person on the phone was just as nice. My car got to where I needed to be. Thank you very much. Great!
Elliott was my driver and he was the most professional, friendly, respectful man. He gave me advice and took very good car of my car. I truly appreciated him as it was after 9:30pm when things were completed. If I could give him 10 Stars, I absolutely would and recommend 1000%. Thank you Elliott! Many Blessings to you and your family!
I used them through the State Farm app. It was freezing temperatures and a long list of people. But they got me all taken care of. The person I spoke with that came to fix my tire was so nice. I highly recommend! Thanks again for all that you do!
I can’t rave enough about my experience with this towing company. My car stopped working late at night and my car insurance used this company to tow my car to a repair shop. They kept in contact with me even after my car was dropped off. John seemed concerned about my safety when I told him I was on the side of the road with my car. He gave me options and I was able to wait for the tow. If I ever come into the same situation I hope to be able to use them again. It was a bad situation that didn’t seem so bad because they were so nice. Thank you so much!
If I could give 100 stars I would for Brandon's Towing. I had 2 different towing companies that were supposed to tow my vehicle yesterday. 1 came out and didn't have the right equipment to tow my vehicle? It was a mess. Then insurance went with another company that never even showed up after they told me they'd be there at 1 pm then 3 pm. It kept getting pushed back. I was so frustrated. Insurance then got ahold of Brandon's Towing at like 5 pm and they got to me right away! No problems at all, very professional, great guys to work with- Brandon and Elliot rock for helping me. They got it done in less than 20 minutes. If that. I thought I was going to have to wait another day, but they were my life savers, seriously! Thank you guys so much again! Amazing service!!!
This was truly one of the most unprofessional experiences I’ve every witnessed. We were getting a vehicle removed from our driveway and one of the drivers accidentally hit our car, we understand mistakes happen but the irate driver and business owner made this situation so much more than it should’ve been. In my experience a simple we have insurance you do to we’ll let them handle it and thank you for your time is the best way to handle a customer. But, this became such an emotional theatrical play of yelling it made no sense. You guys should do better at your customer service at the end of the day the customer doesn’t have to be right or wrong but service is always going to reflect in the end. Do better!
Elliot with Brandon Towing did a great job! Communication was awesome, very easy to talk to, and made very quick work of getting my vehicle loaded! Overall great experience would gladly go through them for anything again!
The company collected on a claim for services they did not perform. They basically committed insurance fraud. Set up the tow through my insurance company. They intentionally left my 17 y.o. kid on the side on the side of the road for several hours waiting for a tow. Never showed up. Called the next morning to ask when they were picking up the car and was told that they weren't going to do it. Also said they don't go out in the middle of the night for anyone. So I had to call another company to do it. They did it quicker and for less money. Hope you sleep well at night knowingly stealing from insurance companies for services not performed. And leaving people stranded in the middle of the night.
Had a friend in the middle of moving and the UHall truck got stuck. Other local tow companies were nearly double the cost. Brandon came immediately and as he found out our friend was a flood victim, he dropped the price tremendously Brandon cares about family and community. Will always recommend him. Couldn’t find a better guy for the job.
These guys should be your first call! Our tandem axle trailer broke a leaf spring with a full load on it. Our driver was stuck and we didn't have any way to get him another trailer. We called Brandon Towing and they took care of everything! Easy to talk to, very polite on the phone.
Awesome experience. Brandon helped tow my car to a shop. When we found out it was a weeks wait he contacted AAA and got them to provide me another free tow to a quicker shop. Awesome guy and incredible customer service, picked up all phone calls and arrived on time! Can’t say enough good things. Best option in the area!!
Major shout-out to Brandon Towing. Super fast. Got me and my gelled diesel truck back home and put exactly where it needs to be to get warmed back up. Heavy truck was no problem. Total pros. Thanks from us here in Tabor Iowa!
Brandon was very prompt about returning my messages and gave me good price for my son's junk car. He even arranged for the car to be hauled the day I contacted him which was a Saturday. Johnny Love was the driver who picked up the car was very friendly and easy going. Johnny remained friendly even when job became complicated :). It was a pleasure doing business with these guys ?
Brandon - responded to my needs of hauling 5 mowers to a shop for repair, there was no question that he'd do it and do it quick and with a smile.
I'm positive this was an odd request, and he went out of his way to make me happy all was done in under 30 minutes - from time to I call to time they were delivered to shop.
Highly recommend ... Will call next time for sure
Called on a very cold Sunday morning early to haul truck to my house , was there in 30 minutes of calling , had to pull the truck with flat tires into the street to load, got loaded up and had to my home in 20 minutes, professional and courteous, and expedient. Highly recommended.
