What clients say about Carquest Auto Parts - CARQUEST OF LISBON in Lisbon (IA)
BE Aware;
The Owner Carquest in Lisbon Iowa is really professional person, "BUT" a couple of his employees don't care about what you need or about you ! I have gone to carquest of Lisbon Iowa for quite some time. Once I was looking at some paint there and made the comment that the same paint probably is less expensive at Ace hardware. The man said, Go There Then " Rudley". Then I called for a part yesterday and the woman on the phone was pissy and yelled at me on the phone saying I wasn't giving the right info, when in fact I gave her everything on the title that describes the vehicle in full. After being rudely yelled at, I hung up ! Then I called auto zone gave the exact same information about the vehicle and got the part I needed right away, cheaper.
Carquest charges a lot more for convenience and have some people there who don't give a shit about any customer. It's well worth your time and gas to go to auto zone instead. Most of the time carquest of Lisbon calls auto zone to get parts and then charge you more for the part. The Owner is a great guy at carquest in Lisbon, maybe he needs to take a strong look at a couple of his employees and tell them to be polite or be looking for another job !
Mr. Morris
I would give six stars if I could. Excellence! Trevor went above and beyond for me ... knowledgeable, patient, kind and efficient. Many thanks. And a shout out to Colleen who made the experience even better. Wonderfully organized, clean and well-stocked store.
This place is the best! The staff at auto zone saved the day on our first family camping trip! They helped me find what I needed (when I had no clue) and even helped put together a new wiring harness. We couldn’t have gotten the camper on the road without them:)
My dad stopped by needing a part for an urgent fix around 3:40 pm. He didn't realize they closed at 3 but the owner was mowing the lawn and hopped right off to ask what he needed and got us the part. Very nice of him and we greatly appreciated it!
A few weeks back on a Friday, the starter went out on our telehandler while working at the Lisbon High School...with precast being set first thing on Monday and still 400 block to lay...the nice gentleman had a person drive one down from Laporte City and dropped off at the jobsite by 330...thanks so much for keeping us moving . Customer for life...Dellis Miller, Miller Masonry
Had a bunch of battery cores sitting around dropped them off today. Was a very easy process and was greeted by friendly guys behind the counter. Was a great experience all around.
The employee there went above and beyond to help me! I went there to replace a fuse and he helped me find what I would need and then even went to my car test test the fuses.
Quality parts and tools. The person my wife dealt with (assuming it was the owner) went above and beyond for us. I ordered parts and tools online for same day instore pickup. When my wife arrived the tool was not in stock but the website said it was ready to be picked up. The guy behind the counter said he was sorry about the error and once his store closed for the day he would immediately drive to another store in a different town and get the tool we ordered and personally deliver it to our residence. He had to of driven 50+miles out of his way for us. He delivered the part promptly as well. I will use this store again. Sorry for the delayed rating and review.
It's a solid home-town auto parts store. Decent selection, and they can get anything they don't have overnight. The counter help is friendly, and they do their best.
Ive have 2 bad experinces with carquest beware of being treated terrible the counter person has been rude both times ive been there he just stands behind the counter not showing me what i need telling me what im going to do will not work when i know it does becsuse ive done it before i left carguest very upset because of the way i was treated 2 times i will not go back if i was you i would go to autozone they are very helpful and treat there customers with respect
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