Jeff @ ace is my main go to person, but just had an interaction with Trevor aswell. 5 stars to both of them, wont be shopping anywhere else. Seriously professional people working here.
Jeff at Ace Auto Recyclers is absolutely top-notch! From the moment I called, he was friendly, knowledgeable, and went out of his way to help me find the right part. He made the whole process quick and easy, and I really appreciated his honest advice and no-pressure approach.
It’s not every day you come across someone so dedicated to great customer service. Jeff was patient, professional, and truly cared about making sure I got what I needed. He even followed up to make sure everything was working out, which really impressed me.
If you're looking for quality parts and someone you can trust, Jeff is your guy. I highly recommend Ace Auto Recyclers—and especially Jeff—for any of your auto parts needs!
Friendly and fast and what I bought to replace looked great and was told if there's any problem I could return and they would make it right. 100% coming back when needing stuff.
Cole is awesome! He is fast, knowledgeable and witty! Best sales rep I’ve ever had! Highly recommend buying parts here. Good quality and at really good prices.
Called, told them what I was looking for, they went and got it from the yard. I did a follow up call before leaving Cedar Rapids to pick it up and it all worked out great.
As an auto service shop owner in Cedar Rapids, just a short drive from Iowa City, finding reliable salvage yards has been a real challenge. Luckily, Ace Auto Recyclers has been a godsend!
Always stocked, always helpful: Ace seems to magically have it on hand. Their staff is incredibly friendly and knowledgeable, making every interaction a pleasure. They genuinely remember me by name, even if it's been months since my last visit!
Beyond the parts: Ace doesn't just sell parts; they offer solutions. They've taken me into the yard to compare parts from different vehicles, helped me source specific components from wrecked cars, and even let me measure parts off a straight car to ensure a perfect fit on the wrecked one.
Safety first: While they have tires available, safety is their top priority. They understand that most salvaged tires aren't reliable due to accidents, age, or dry rot. This commitment to safety puts my mind at ease.
The Ace team: Ken, Bart, Jay, and Cole are the stars of the show at Ace. They're incredibly knowledgeable, professional, and always happy to go the extra mile. While I miss one of them who moved closer to home (best wishes!), the rest of the team keeps me coming back.
In short, Ace Auto Recyclers is the epitome of a top-notch salvage yard. Their reliable inventory, friendly service, and willingness to go above and beyond are unmatched. If you're in the Cedar Rapids or Iowa City area and need auto parts, I can't recommend Ace highly enough!
I can't say enough positive things about this establishment. The service is top-notch, and the sales team, regardless of gender, is outstanding. The facility is always in great condition, and their warranty is a real advantage. The staff is friendly, approachable, and truly experts in their field. I'll be back for sure
They were so friendly, I had a flat, they took the old tire, put a new one on, switched rims so they would match, and for all that they charged me $45!!! AMAZING SERVICE
Second call in almost a year to Cole, again outstanding service! Soundwerk Car Audio in N Richland Hills TX thanks Cole and the Ace production team for helping us help our customers. Well done!
Extremely helpful and communicative.
Response time was fast.
Answered a follow up question I had with very specific directions. (And very kindly and professionally)
When I brought it in, the process was quick and seamless, but didn’t feel rushed or brusk.
All around awesome experience.
Very professional, knowledgeable, helpful and smart employees, everybody has a passion and technical know -how with what he is doing. World class, kind and professional owners behind this very successful business. Definitely, I will buy from them forever, and recommend this fabulous business to everyone.
Thanks and appreciation to all Ace Auto Recyclers Team in Iowa City for their always help and support.
yes, i do mean to brag about them, just alone on the fact that their driver is chill when he comes get my cars that i junk and i feel like i always get good prices through them, i strongly suggest junking with them if you're looking to junk a car.
I have been dealing with Ace auto recyclers in Iowa City, IA for several years now. I never have a complaint. They do a phenomenal job keeping a clean facility. I've dealt with enough auto recycling facilities that this is important to me. They provide great service and a positive attitude! This isn't that common in the auto recycling industry. If ace doesn't have what you need, they can reach out to their competition and see what is available. They can ship with quick and reasonable shipping. They can have a product shipped to you from another facility as well if necessary.
I recommend them to any customers that are fair and pleasant themselves.
I like Ace enough that I don't want to send them grumpy or unpleasable customers.
Stop in and try them out!
Thanks for the service over the years Ace!! It's appreciated!
Very helpful, straight to the point, EXTREMLEY happy and positive attitudes with the 3 representatives I spoke with. Jay was very friendly and helped me get a part much sooner than other competitors!
Just got off the phone with them. Pretty much the friendliest and most helpful customer service I've ever spoken to over the phone. Parts are very reasonably priced.
hands down the nicest people I have ever dealt with. the whole crew just has an awesome attitude every time i call. parts are always fast and priced great
Great experience with them. I ordered a part over the phone at a fair price and it was shipped same day and arrived next day. Excellent job packing too.
Sure not the Ace Auto I remember when the Dad ran it! Prices are always just a few dollars from brand new parts.
Never seem to have anything onsite but can always get the part shipped.
Just not the same, I won't try doing business there anymore, Bill's in Conesville Iowa is a drive but always has parts onsite and extremely low priced.
Don't waste your time here anymore, so disappointed.
Joel and Bob are who I dealt with primarily. These guys are professional and easy to deal with. The guy in the yard on the loader was really cool too. Will definitely recommend and do business with in the future.
I own an automotive repair shop, and I have bought used parts from just about every salvage yard in Eastern Iowa. Ace Auto is by far the best, and always my first call. The staff there will actually try to help you, not act like they're doing you a favor by doing their jobs. Everyone I have ever dealt with has been friendly, courteous, and knowledgeable.
Dealt with Jay. Very friendly and great customer service. I have used a handful of auto recyclers in the past and many are unpleasant. Not the case here. I'll definitely check with them first for my future auto parts needs!
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