This place is great. I was stuck in Minnesota at a Love's truck stop. I thought my tire were spinning was just because it was just icy and snowy. Turns out, my trailer breaks were frozen. I tried everything I could to unstick my breaks. My company called Russ'. The driver showed up as quickly as he could considering how bad the roads were at the time. The owner and driver called to touch base and let me know where their driver was and how much time I had until the service truck got to me. When he did arrive. He was polite and got straight to work after confirming my problems. He had my breaks free in no time flat. And just like that I was back on the road. He offered tips on how to prevent my breaks from freezing again and how to better help myself if I end up in another situation like that again. I highly recommend this company to anyone that finds themselves in a bad situation on the side of the road or a similar situation to me.
Came out and fixed some air lines and were awesome!! Not very often you get someone sent to you that is friendly and eager to get the job done and done correct. Thank you guys!!
Absolutely amazing people! I was having an issue with my semi building air, they came out quick, diagnosed the issue & had me fixed very quickly! If I’m ever in the area again & need assistance these are my people! From Russ, his office assistant to the mechanic everyone was great & very friendly! Thanks so much yall! 🥰
I blew a tire on my trailer and it broke the mud flap bracket. Tech came out to fix it and got me rolling in no time. Truly saved the day! 100% high quality service.
Russ save the day truck broke down in Iowa due to fuel gelled up an died battery Russ son did everything in his power to get me bk rolling let me sit in the work truck to keep me warm kept me up date what was wrong with the truck just a good job done all smiles 15 stars if I could rate them
Had a pulley go out on my semi. Russ came out right away found a part and got me going again. HANDS DOWN the best experience I've had in many years with a service call. Thanks again to old-school work ethic. Thanks again guys
Had Russ’ Repair out to fix a rented Penske truck in my driveway last night. I was pleasantly surprised at how quickly the repair was done (a matter of minutes to replace a compromised air line), and the couple (I think the owners, but not sure) were really lovely people - just the type of personalities I’d want showing up to help me stranded on the highway. I don’t find myself driving big trucks often, but they will absolutely be my first call if ever I need their services again.
I was traveling through Iowa and broke down south of Cresco didn’t know what to do, I called 911 and they gave me the number for Russ’, I wanted it fixed right away and Russ took care of it all and got me back on the road within 2 hours (replaced my alternator). These folks are better than perfect! I can’t say enough good things about them, Thanks Russ and everyone of his employees
Knowledge, professional and overall badass.
I'll tell ya, besides being able to fix anything at any hour, and fast...the customer service was top notch, And...that's the prettiest smile this side of the Mississippi
From Russ who took our call, to Mason who drove over an hour to do the repair, their service is top notch!! They will always be my go to if I'm in the area. Best customer service I've ever received on a road side call. Keep it up and be safe out there Russ' Repair family!
Got me for $990 to replace 2 brake chambers on a Semi truck. The repair took place 6 miles from their shop so there wasn't a lot of mileage to charge me for....and twice I saw the guy doing the repair on his phone while he was under my truck. So either he needed help with the repair or he was wasting time...either way I got charged for it. Think twice about using this shop and if at all possible try to limp your truck to a truck stop that does repairs.
UPDATE....within hours of posting this review, this guy told me over the phone"you will take that down". He later called the carrier I'm leased on to and claimed I threatened him...lol. That didn't work so now he has chosen 3 months later to slanderize me and the carrier whose breakdown department actually diagnosed the problem.... CORRECTLY . If a driver were really impaired and belligerent for hours as he claims I think its obvious that someone would have reported that to the authorities or the safety department of the carrier right? This is a VERY WEAK attempt to justify what he did and The fact that the owner of a business would respond the way he has tells you all need to know about him and his business. BE VERY CAREFUL AND VIDEO EVERYTHING IF YOU ARE IN A JAM AND MUST USE THIS GUY.
Highly qualified and responsible. Russ bailed my wife and I out on a recent trip to Minneapolis. Our car died on the highway and rolled to a stop within a half mile of his repair shop. We called and he came to us right away, towed our car to his shop and gave us the bad news that our engine seized up and was basically dead. This was at 5:30 pm on a Thursday. My wife and I didn't have many options for this unexpected event. Russ recommended a car dealer that he knew of in Rochester, MN. They were still open so Russ towed us there, about an hour and twenty minutes away. He stayed with us until we got squared away at the dealer and had lined up a courtesy ride to our hotel. Our stress level was through the roof but Russ made our day with how he treated us. He is very knowledgeable and experienced. If you need a tow or a repair, he is the one to call.
We hit a deer while driving through Iowa near Lime Springs over the Labor Day weekend. We had a very difficult time getting support from our roadside assistance and insurance where we were at. We found Russ through a Google search. He was able to get to us in 15 minutes, quickly assessed the damage that was preventing our vehicle from operating after hitting the deer, towed the vehicle to his shop, and got us back on the road again relatively quickly. We really appreciate how helpful he was, especially on a holiday weekend when it was hard to get support elsewhere. As a result, we were able to continue on our trip and enjoy the rest of our family vacation. He was very knowledgeable, friendly, and helpful. I highly recommend Russ' Repair, towing, & recovery to anyone in the area!
The man who runs this business saved the Day for me. He may be in Lime Springs, Iowa. He has a network of helpers. Don't be afraid to reach out to them for help.
Russ personally bailed my family out on a Saturday morning, an hour away from his shop. Rescued our RV from West Union when we were dead in the water. His techs sniffed out the problem and got us back on the road in 2 business days. Communication was excellent and they treated us better than any shop I’ve ever dealt with. I highly recommend this shop for any towing and or repairs to anyone needing help in northern Iowa or southern Minnesota. Thanks Russ and team.
Talk about somebody pulling a rabbit out of the Hat! We had a repair problem on a holiday weekend, of course. Somebody had blown several Recaps and when we came upon the shrapnel it did damage to our exhaust. We talked to him ahead of time he arranged to meet the truck and fix the problem after it was unloaded and reloaded because that had to be completed to keep everybody happy. He was quick, efficient, conscientious and gives you the pricing via email beforehand so there's no surprises. We have over 2 million miles on this truck and pride ourselves on maintenance but they're still surprises once in awhile.
We had a driver break down South of Lime Springs, IA while he was loaded. Called Russ' Repair Towing & Recovery. They came out and checked out the problem, made sure the driver could get the truck and trailer back to Lime Springs. They escorted my driver from his breakdown location to Lime Springs, just in case there were more problems. They got the part in and had my driver back on the road within 24 hours. I was very impressed with their services. Thank you very much for all you do and I will recommend your company and call you every time I am in the area and need help.
Our vehicle broke down in a small town in the middle of no where. I called Russ' tow service and explained my dilemma. Russ did everything that he could to get us up and running. I have a foreign vehicle so parts were not readily available, but that did not deter Russ. He put his best foot forward and the mechanic in him kicked in gear. Ultimately, he ended up towing the vehicle and transporting my family to the nearest dealer, which was 130 miles each way. Throughout the whole experience Russ, his son and his office manager provided exemplary customer service. They were fast, courteous, knowledgeable, and friendly. If you are ever in need of a tow or a mechanic please call Russ. You will not be disappointed.
Thank you Russ' Repair for getting my 06 Peterbilt 379 rolling again yesterday! Backed in to get my hopper loaded in Lime Springs, IA, turned truck off. Turned key to start her up again and no power, at all, to anything. Russ came right out, very quickly found the problem and just as quickly fixed it! Super nice guy, very knowledgeable and I will definitely keep his info and pass it on!
Oh my goodness talk about THE MOST helpful and honest person you will ever meet in your life. Accepted me and my problems with open hands. Even sold me his own tool so I could have the tool for removal of fuel filter for later. Also changed out my fuel filter and educated me on fuel algae. Thank you so much whenever I come through there I will visit.
Just take care they are charging $150/h when he leave a shop not how long he needs to fix your problem.
So he was 30 miles away from my truck ,we paid $3/mile for fuel and $450 for 3h but it took him only 1h to fix us .
Thank you to the men at russ repair company .russ made me a promise to have me up and running before dark . He made that completely true. This is the second time that I have been gelled up and his fleet can to my aide an got me going against the very cold weather .
.I can't say enough about men like russ repair company these men do a great job in the late hour working to put truck and get you to your destination as best they can . Thank you for all you do to keep trucker and people moving forwar d sincerely Charles salmons truck driver for target windows an door out of vandalia Missouri .
I was riding from Chicago to Sioux Falls and had a tire on my motorcycle go bad just up the road from Russ's. The tire is not a common size, and I had to special order the last one in Sioux Falls, but this was in the middle of nowhere. Even so, Russ had more than one in stock. Even more, it was a Saturday night, and Russ fixed it the very next morning. Seems like the guy is all about helping folks get on their way. Very appreciated!
This past Sunday, I was traveling to Mayo. Picking up my wife, after an extended hospital stay, my truck broke down. I was desperate for help. Russ came quickly, diagnosed the problem, fixed it immediately, and I was on my way.
This is a man of integrity. I cannot speak more highly of him.
Came from like an hour away to help out with my UHaul during the middle of a blizzard and was super friendly and helpful. Couldn’t imagine better service.
My semi truck broke down, in an emergency another repay company couldn’t fix the problem and didn’t have the parts.
Russ Repair as soon as he showed up I was in the road within 15 min. Very friendly and knowledgeable
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