When the guy ran the scale it was great friendly and invitfull and most of the operators don’t know if the ones I’m talking about are still there have been kind and helpful when my dump trailer battery dies and I ask them to us claw to unload and they happily do so, but the lady that normally runs scale house is snotty rude and things she is perfect and better than everyone and has no mistakes and be great if they had a sign saying what the scale width was along with preventing accidents from happing like safety cages around stuff, instead of a metal frame behind the detector and sticking the detector out in front with no protecting around it
First time ever using Alters, ironically her name is Krista too!! But, she was so helpful from the phone call explaining the process. And than when arriving it was such a breeze. Her conversations were amazing, and definitely made me laugh. Thank you for all your help!
Brought some catalytic converter’s over to try to sell. Was told they don’t do anything shady/illegal there. Basically accusing me of bringing in stolen cats. Very unprofessional. Cats came off of my car that was totaled. Will take my scrap elsewhere from now on.
The lady at the desk was froendly. I did, however, get a flat tire, and all i did was drive over the scale and around to the warehouse. Then, as i pulled out of there to change my tire, there were 2 bolts and nails right by my car. The yard isn't quite as clean as they say.
Krista and the Alter Metal yard workers are professional and pleasant to work with. I've witnessed Krista have a call on the phone, talk to a colleague on her radio and address a customer at the window without missing a beat. The yard workers are very helpful, polite and prompt. I've never had to wait more than a couple minutes to get a fork lift or magnet to unload my truck. Great job Alter Metal!
Mark Landes
Wow! I have not been to Alters for a couple of years and I was amazed to see the transformation. Everything is cleaned up and organized and the staff are new and energetic. Clearly they are under new and improved management. Well done!
Top notch facility, Krista & the staff are so helpful on getting me in & out of there very efficiently. Very professional! I highly recommend anyone to go to Alter's for their recycling needs.
Bo Hunter
Always willing to give Scrap advices to beginners to help u get all the worth out of your scrap. Krista in the scale house is always pleasant and smiling!!
The line was long, but the lady in the scale house was kind and understanding she got the line moving quickly and I appreciate their great work metal prices are outstanding highly recommend.
Krista & the employees are very knowledgeable, helpful & friendly. Their willingness to jump off or out of machinery is just wonderful. And organized so well!!!! Great place to do your recycling business!!
i like doing business with this place, everybody is usually friendly but it seems like the lady in the office is always on her phone. it’s a bit irritating when she can’t get off of it to help/talk to customers. it comes off as unprofessional.
I called asking about the price for my car told the lady it was a little lower than I was hoping for (I wasstill gonna sell it to them) but before I could say anything she hung up.
The lady in the scale house is unfriendly and can't do 2 things at once. If she's on the phone she can't read the scale to keep things moving. I don't think she ever smiles. Also, prices are always average or just under everyone else. I will say I think the lady has been trying a little more to act like your not just some inconvenience to her perfect existence. She getting better.
Staff is very friendly and willing to unload ur scrap or vehicles so u dont have to. Working hard on cleaning up the yard and keeping it clean. Big improvement from several years ago. Keep up the good work. Secretary is a wonderful woman with lots of useful information, dont be afraid to ask cuz she might have a good answer or atleast point you in the right direction.
Been doing business here for over a decade, Krista has always been extremely polite and helpful in the scale house, the yard staff they have currently seems far more friendly and helpful than they have had in the past which is a huge plus. I do wish they had the magnet operating more frequently like they used to, be prepared to unload by hand though typically they will help you do so.
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