Veldman's did an excellent job - provided upfront quote, guidance on tire selection and was able to get me in quickly to complete the work. Pricing was competitive.
They were God-sent for us stranded out-of-towner travelers. Driving near South Bend late night, our minivan started to show electrical problems and we managed to park at a gas station before the battery could not hold any more charge. We called around but ended up sleeping overnight in the minivan and started calling around again next morning. Veldman's business hours started at 7am, but when we called the number at 6:30am ish, the automated message gave another emergency number, and when we call this number, Mr. Veldman himself answered, and he came by to first pick us up (a family of 4) to the shop, and then sent his towing truck right away. They showed us a breakfast restaurant nearby that was open early, where we went and enjoyed. They were sympathetic of our situation and got to work on our minivan right away. All of these were very appreciated especially aftercone place told us that they can't tow until afternoon and another place next day, and some other places did not pick calls late night or early morning.
It was going to take a few hours, but they let us use their car to go to a nearby place and even made a couple of suggestions (library, museum etc). This was very kind and heart-warming.
I am writing this while driving down south Indiana to continue our big road trip (my husband driving). The car is driving well! Thank you Veldman's!
I stopped here in a mild panic as my tire was losing air fast on a trip home with my kids in the car. Everyone we interacted with was very kind, helpful, and patient!
My daughter came into today as a walk in and in need of a desperate tire repair. They were able to not only repair the tire but also gave us a quote on a full set of tires, and ultimately replace all the tires and an alignment on the spot. Very convenient, helpful and attentive to her concern's. Veldman’s rocks! Thank you!
Veldmans takes great care of their customers treats them like family. Service is always efficient I have been coming there for 35 years, and do not want to change. Thanks Veldmans. Glad to hear another generation of family is getting into the business.
They will take your money and not do the work. Beware of using this place. Ask to see the new repairs and ask for old parts back. They also admitted to using used car parts on vehicles.(They have a convenient junk yard down the road for that reason.) BEWARE BEWARE BEWARE and my acura was serviced there in 2023 under a different last name. I’m the one that took you guys to court and won half my money back.
We had an unexpected stop at Veldman's when we were driving thru IN from WI and a light came on in our car. They went above and beyond, stayed late to make sure we could make it to our destination and charged us a fair price. Would 100% recommend them to anyone. Thank you Mike and team!
Very professional and down-to-earth, friendly customer service! We've appreciated their good maintanance and repairs for our car and van for over a year!
Once again Veldmans Service Center came through for me. I'd been dealing with a very rough idle problem on my 2004 Mercury Grand Marquis for a couple years. I'd finally had enough, called Veldmans they got it in right away, replaced the pvc valve and hose and got her running like new again. They spotted a bunch of other suspension and cooling problems that needed attention, called me with an estimate, I gave them the green light and got my Merc back running and handling like new again. The price was like 35 percent lower than the Ford dealer quoted me. To top it all off they gave me a ride home when I dropped the car off for repair. Veldmans gets all my work from now on and I won't hesitate next time to give them a call.
Took my car to veldmans for a diagnostic due to losing oil pressure at idol. They had it for almost 2 month I had to call and check what was going on and they kept giving me a runaround excuses and finally went to get my car and now I have no oil pressure what so ever and it's leaking oil and when I called the owner said "we might take 5 years to fix it" so now my car don't run at all and all I needed was a diagnostic to see why my oil pressure went low at idol worst place ever to go
Great automotive shop.... they have serviced my three vehicles flawlessly over the years (over a decade now). Cost effective and great maintenance, repair, tires and services. Best shop around for my money. Always helpful and dependable. Great staff. Diligent !
I recently went to Veldman’s for an oil change. They have been taking care of my car needs for many years now. As always, they completed the service in a timely manner at a reasonable cost. I was also reminded my tires were due to be rotated which they did free of charge since I purchased my tires there. Veldman’s staff are very knowledgeable and courteous. . . which is why I’m a long time happy customer!
The service is almost 100% up to par, however, the customer service is lacking in ALL departments. My personally experienced issues are that, 1) when they told me I needed a wheel bearing replaced (and "replaced" it) I continued to hear the same noises I brought to their attention afterwards, and 2) the last two (2) times that I've dropped off my car for an oil change (not waited for it, since I'm able to WFH), I've had to call RIGHT before close to see if it's done, only for them to give me runaround excuses as to why they didn't call me. The most recent time, they NEVER called me and buried my car in their lot BEFORE closing time and had to dig it back out once I called. I was told on the phone that "most people just show up" when they drop off their cars for service but how in the world am I supposed to know when it's done??? I've been using this company for about 5 years and their service & care for customers has gone downhill TREMENDOUSLY.
When my car needs something done, Veldman's is always my 1st choice. Been going there for 35+ yrs, when they tell me that my cars needs something, I have absolutely no doubt that is what it needs. They are a 2nd generation family run business, and they have a great group of people working with them.
Only been to Veldman's once before for oil change and was pleased with their work and prices. This time when I scheduled an oil change, I asked them to service the transmission and check the air conditioning, brakes, and battery. I suspected the battery was old and my car probably needed a brake job. I wanted my car in good shape for a trip. They did everything I asked and then some. Battery and brakes were ok. Air needed a little freon. They did a great job, and the bill was about half what I thought it would be. Doesn't get much better than that! They even followed up to make sure I was satisfied. Yes, I highly recommend Veldman's.
I have been using Veldman’s Service for my vehicles for almost 40 years. They have always come through with great work and can usually fit me into their schedule in the case of an emergency.
My last visit was to repair a tire on my SUV after it picked up a bolt. I was able to drop it off after hours, leaving the keys in the lockbox, and a short description of what work needed to be done. I was able to pick my SUV up the next morning before 9am.
This was just the latest example of the excellent customer service I’ve come to expect from Veldman’s!
Our favorite auto shop in town! I am always treated with respect, any assessments are thorough, and I always feel I can make an informed decision about my car after talking with the folks at Veldman’s. Their prices are also fair.
Absolute top-notch shop.
Your vehicle is in good hands with Veldman's.
I've been going to their shop for a number of years, and I will continue going to Veldman's indefinitely.
Everybody there is really friendly, and more importantly everybody there is competent and the work is done correctly.
They have saved my bacon a number of times. I am very appreciative of Veldman's.
We have been having our cars repaired at Veldman's for many years. We appreciate how friendly the customer service people are - always patient and willing to explain things to me in language that I can understand. And most importantly, no matter what we need - repairs, tune-ups, tires, oil change - the repair is reasonable priced and done right. We wouldn't go anywhere else.
Our family has been doing business with the Veldman’s for over 50 years! Since Willie was a young man!!
They show their employees how to consistently provide Excellence. I have story after story of how they go above and beyond good service. I know they are honest and genuinely care about their customers.
We would highly recommend Veldmans for anything vehicle related!
I am pleased with the services I receive from Veldmans. They always call me prior to doing any repairs to explain to me what is happening. I know I can trust them to be honest. Other places area just out to sell their products, I know Veldmans treats my vehicle as if it was their own.
We started out with just bringing my car here for tires, and now they are our go to service center for all 3 of our vehicles. They are close to home which is a big selling point, but they also are straightforward and won't steer you wrong. Had one company tell me my vehicle needed something and they looked at it and said no it will eventually need it down the road but not ay that time. Mike, Loren, and the team are quick, efficient, and very easy to work with.
Highly recommend Veldmans service center. My Dad originally told me that they are great, so I got an oil change and needed to swap tires from an older car. They were so friendly and fast I decided they are my car guys. This past week I needed to get my Dad to dialysis, when I picked him up my battery was dead. Luckily we had just enough to get him there. He said go see Mike and Loren. I went straight there, they had a brand new battery for me in 30 minutes. If you're a woman they will not screw you over. They are very honest hard working people that still cares about other hard workers. You will not be disappointed. Check them out! Thank you Mike and Loren, Cheri Lapkiewicz
3922 Nimtz Pkwy, South Bend, IN
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