My husband and I were on our way home to Maryland when our alternator died on the interstate near this exit late evening. We called first thing in the morning and they got us in right away even with a very busy schedule. The staff was so nice and professional and did an excellent job getting our vehicle back on the road. We were so happy with our experience here. Thank you guys!!
Rick is the GOAT! Literally towed my truck in the middle of a blizzard due to a flat tire - came to my house to pick up the keys (no charge within 5 mile radius). Super nice dude, didn’t up charge me extra! Thanks Rick, and if you need a tow- go with Rick!
Very friendly place. I brought my Kia in without an appointment for a strange sound coming from under my car. They were able to get it in and fixed it right away. I will continue to work with them on future repairs!!! Thanks Rick’s
After being ghosted by a different tow company. Called Ricks for a tow. They come out in 15 mins to help me out. I will be calling them again for my tow needs.
The customer service was A1 and the work on my vehicle excellent. Has a problem with the part and they took care of it right away! Best place I've ever been for car maintenance
Great place to go, whether you need gas, snacks, repairs or service. I’ve had many vehicles serviced here over 10+ years. They’re honest and fairly priced. Other than oil changes, tire rotations and other general service jobs, I’ve had major repairs done here. All of which they’ve completed quickly. Some of which they caught that major dealerships in the area did not catch and solve the problem at hand. Their waiting area is great, multiple booths, magazines and bathrooms located nearby. I only mention the waiting area because I seen a review of an imbecile saying there wasn’t a waiting area available, did you even ask!? Did you even look!?
AAA service call for dead battery in Eberhardt golf course parking lot. Technician had new battery on truck and replaced the old in the rain in the parking lot. Checked charging system and explained battery had a dead cell.
This is my third experience with AAA and Rick"s Service over a 4 year period with 3 different cars and Rick's has been excellent every time. I would recommend them for any service problems you have.
Waited over an hour for one tire repair, when I booked an appointment. Finally I come in to ask why it’s taking so long, and the attendant explains my keys have been here for a while and the tire wasn’t fittable…. Yet they never thought to call me like every auto body shop does to let you know?? Not everyone waits in the shop especially this one where there is no place to wait… I’m extremely angry and disappointed in the unprofessionalism and the lack of care over wasting my time.
This is the closest gas station to me. However I er the years it has been frustrating visiting here. Often times the lot is full of parked cars and tow trucks. Constantly there isn't a pump available because they use some of their pumps as parking spots. When I owned my business it was a tough getting into this parking lot with a truck and trailer. Often times when pulling out into 933 you can't see around the tow truck they park right along the curb/sidewalk. Often the most expensive place for gas and it is seldom accessible.
My service needed urgency. The young man that was closing the station was very polite and explained to me when I could come back and get it repaired and he would notify his manager about my problem. I came back to next day at approximately the time he recommended They took me in. They repaired my problem and got me on the road in 40 minutes.. What more can I say?
Prices are by far better than any other shop I've been to or researched. Ricks fixes what needs to be fixed quickly and doesnt try to con me into getting more done than what I initially would bring it in for.
We came in at 1pm with a Yukon with no front fan for the AC on one of the hottest days of the year just hours before our big summer road trip to Colorado. Rick and the guys managed to get a new blower installed in just a few hours and our vacation was saved! Rick's shop has always done great work for us but this was going over the top and the extra mile for us and I will be forever grateful!
I would give Rick and his staff a "20" if allowed. The circumstances that brought me to Rick's were surreal but Rick and his staff not only provided EXCEPTIONAL customer service, their attention to detail and expertise were UNPARALLELED!!! My daughter and I were traveling home from Denver to Pittsburgh when her rear linkage separated a few miles from South Bend. We limped off the interstate and were certain we would be stranded since it was 4th of July weekend. But low and behold, Rick came to the rescue. Not only did he tow us to safety, fix the car, he was able to fix an A/C issue that other shops couldn't. And on top of that, he provided valuable manufacturer info which saved us a ton of money!! Being from out of town, Rick and his staff showed us an abundance of sensitivity and service. He was able to complete the transaction quickly and concisely using digital means (excellent). I cannot express my gratitude enough to Rick and his staff! I live 375 miles away and am strongly considering using Rick's for all future vehicle needs (LOL)!!!! If you live with range of Rick's and don't use him you're wasting money! Thank you Rick. From the bottom.....
Ricks 66 has always provided great service and very fair prices. They are one of the quickest towing services around and they have roadside assistance as well. I always recommend Ricks for anything from towing to repair work. Great job!!!
Ive been here multiple times, and have brought this shop plenty of business. I brought a vehicle in for inspection prior to breaking down. I had the vehicle towed with no issues. Days gone by hearing nothing so I reached out. They said the vehicle needed a new engine. I kindly rejected the service and ended up having the vehicle junked. They proceeded to charge me 150$ for….nothing? I have had previous vehicle inspections done here at no cost. I was pretty dumbfounded when I was handed a 150$ due notice for them just looking at the car. Will not ever return.
Man, these guys are awesome. I drove 400 miles with my SUV and trailer to South Bend for four days. One hour from South Bemd, I get an urgent dash message about oil pressure and requiring me to shut off the engine. I did so and added oil. Pressure went back up, and I went the rest of the way. Upon arrival, there was oil on my back bumper and the front of the trailer. At idle, there was a drip every second under the radiator. The call to Rick's informed them of the extenuating circumstances surrounding the repair need. They took me the same day that I hadI called and had it done in three hours. The intake gentleman was very kind and communicated well. They are awesome!!
Came in with electrical issues on a 14’ Silverado. Got a tow and this gentleman had one good hand while doing his job. Was impressed he didn't let it stop him from taking care of me. Got it towed and next day had it looked at and got a call from Rick. Approved the charges and got the vehicle back the next day! The turn around is what really had me. Was worried I'd miss work and was able to get the truck on the road again in a jiffy! Thank you Rick and your team of employees. Def will throw everyone your way with mechanical needs. Reasonable pricing as well
Our vehicle overheating and another garage didn't really know what they were doing. This experience makes me appreciate Ricks so much more because I know that they are good quality people and they do an honest job. Ill always bring my car back to have work done every time from now on.
Recommended by AAA. They did a good job, met their estimate, and are open late so it was convenient to pick the car back up after it was fixed. Also, after towing my broken down car to their site, they were nice enough to give me a ride back. All around, a nice group and a good job.
Andre was incredibly quick! He was safe while loading up my vehicle for a tow, and was so polite. He got to my vehicle ten minutes after receiving the initial contact and came prepared for anything. He assessed the damage to my vehicle and even gave great recommendations to local shops. Thank you!
I have taken my vehicle to Rick's many times for service of large issues and for regular maintenance issues and Rick has always been trustworthy and honest about all repairs and charges. The work is always professionally done and the work is always completed when they say it will be done. Me and my family members trust Rick's.
Ricks always gets me in quickly! They are VERY fair on price and never try to oversell. My oil change and repair were done in record time! I always refer!!
I got referred to this company through AAA as it was their nearest provider to the area I was in when my truck had a brake issue and needed towed. Upon arriving at my address with the vehicle to drop it off. The driver, Jeremiah, cut the corner of my driveway too sharp causing his truck to fall into a drainage ditch on the side of my driveway. Not only did the grass get tore up, but it also destroyed my culvert retaining wall on the side of my driveway, causing hundreds, if not thousands of dollars in damage to repair. I was told that they won't do anything about it and to call AAA instead.
The best experience ever. Andre, the tow truck driver was not only professional but compassionate about making sure not only my car was taken care of, but making sure I had someone coming to pick me up. Thank you Andre :)
I had a wonderful experience with Ricks auto on Auten road ! My tow driver was Andre. He cared for my car like it was his own and helped me out a lot! I would definitely recommend this company if you ever need a tow they were wonderful!
When my car wouldn't start and I had a family emergency to deal with the next day they were more responsive than I could have ever imagined. They towed my car within the hour, diagnosed and replaced the starter first thing in the morning and I had my car back by early afternoon. I have never experienced such great service from a repair shop and I hold onto cars for a long time. I'll go back to this shop and recommend them to everyone I know. Huge kudos! Thanks for the great service, Ricks66!
I was very satisfied with the service. Everyone was extremely friendly and helpful. Even though they are short on drivers right now they still made an effort to give me a ride home while my car was being work on. Also, even though it took extra time for the parts to come in on a Friday(no fault of theirs, it was the dealer's fault) they fixed it early Saturday morning and I was back in my car much earlier than expected. Rick's was recommended by a coworker and I can definitely see why. Will definitely be bringing my car back if it needs work again.
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