This is by far the best mechanic you can find in the area. Best prices. Best mechanics. And just all around great service. This is the only place I choose with my vehicle. Very highly recommend.
Got stuck in the snow alongside the road and their operator was out in about 30 minutes. He was very helpful and got me out in like 15 minutes. I was back on the road within an hour of calling. Very professional and I'll be using them if something comes up again.
Just used them today to tow my Tesla to Bell Tire. Everything was done quickly, professionally. Everyone was very nice. Will for sure use them again if need be :-).
Brett and his people did a great job. Let me say I am not easily impressed. I give praise very sparingly. Only when well deserved, they were very professional kind curious and respectful. Definitely care about their customers. Hard to find these days. If your vehicle needs repaired call Gordon's. You will be very happy you did. Great people. They knocked it out of the park! Thank you Brett and your people for a great job... G Marvin
Brett and his buddy came to pick up my car, because it had a bad starter motor. Intermitted starting, but finally died. Brett said let's try it one more time. BAM it started! So I didn't need a tow. NO charge. So I said I'll give a great review, so here it is. Need a tow...? These guys are the BEST Will call again if needed! Thanks!
Had a good experience having my car towed for repair. They were able to work around my schedule and were even able to pick the car up earlier than expected. I know who to call now if I need a tow.
Had an issue with my brakes locking up, and the team showed me before my car was even towed off about other issues (Which they fixed and my car is running better than ever!) They gave me an insanely fair price, got me back on the road same day and I couldn't possibly be happier with their level of professionalism and transparency. If you live in south bend, this is the shop to go to!
Nice guy, super helpful. It's hard to find a trustworthy mechanic and Brett is the real deal. He did right by me and I'll definitely bring my Subaru here from now on.
They came straight out after i called them. It was great price and he even waited on my wife to get there due to the cold!! I would absolutely recommend and will them again if needed. Thanks
I've brought my car in two times and both were good experiences. The staff and mechanics were very friendly, they diagnosed the problems right away, fixed it the same day, and have reasonable prices. I would definitely recommend Brett Gordon's.
Brett was such a help as we had a broken fuel gauge and ran out of fuel on the side of the highway. He was there promptly and ready to help in anyway possible. Would totally recommend his services. Thanks again, Brett!
Big thanks for your (Brett) help with my lock out the other morning. Great response time, and the service fee was extremely fair. From towing to repairs, oil changes and lock outs, I highly recommend Brett and his team. Their pro’s, proven it with their work quality and speed.
So grateful to have found Brett Gordon's! We had two dead car batteries (!) in the same morning and they were able to jump both and have them up and running less than an hour after my initial service request. I will definitely use them again!
Quick, professional, and helpful service! My car wouldn't start and I thought I'd need to have it towed to the mechanic. Brett Gordon's Towing arrived within a couple hours and jump started my car. I ended up not needing towed because they were able to get it started. (I tried jumping it earlier, but couldn't get it to start)
If you need your car towed or jumped, I recommend going with Brett Gordon's Towing!
I had called my insurance company's roadside service. I understood due to weather, places were busy. A tow service was to come out. I waited and waited. They never came nor told me they couldn't make it. Unprofessional. I called Brett's Towing. Immediate response. They arrived even early than expected. Now, that is what I call professional service. I now have them on speed dial!
My car wouldn't start in the morning and I called them on my lunch in the afternoon. They came and towed my car the next morning and it was fixed the same day. I work 9-6 without the ability to answer a call and they were able to communicate through text to expedite the process and worked with my needs. I was also able to pick up the car after hours to accommodate my schedule. They were upfront with the cost which was reasonable. I never felt pressured to do anything that wasn't needed. I would definitely recommend this place.
OMG!! Brett is amazing!! Had a pot hole blow out in my tire and Brett put my car on his flatbed and towed me to multiple tire stores until we found one that had my tire. Bought the tire and the seller didn’t have time to mount it. Brett made a bunch of calls to his contacts and found a place that was open and would mount it. I offered to pay him more for all of his trouble which he didn’t accept. He would just say “I want to make sure you’re taken care of”. Talk about going above and beyond!! Brett is a super guy and obviously cares about taking care of his customers. If you need a tow or mechanical work check with Brett before you call anyone else!!
Had an emergency in town and needed both a tow and repair— they were quick, and had my car fixed and ready to go basically the same day. Recommended them to a friend of mine as well— will return for all my repairs, excellent service!!
Great service! Picked us up on the side of the highway when our car broke down on a road trip and towed us to a nearby mechanic. They sent an extra car along because we had too many people to fit in the truck. Both drivers we encountered were so helpful and were truly lovely people. If we ever break down in Indiana again we know who we’re calling!
I highly recommend this service! I was on my usual commute when my check engine light was flashing and my car started shaking. I called and they towed to the repair shop. They took a look and got the repairs done and even fixed a part I didn’t know was broken! All within one day! They were fast, kind, and communicated well.
After one of my outer tie rods broke last night, I called my usual big chain mechanic shop and they told me they were booked up for a couple days. I contacted Brett Gordon's and was prepared to bite the bullet and have them tow it to my usual shop but decided to instead ask Brett and his team for a repair as well as a tow and I'm so glad I did. Everyone I spoke to was super cordial and courteous- Brett was honest and I could tell he had real experience when I spoke with him. They were able to tow my car and have it fully repaired AND swapped out my other tie rod in a few hours where the other place would have taken days. I highly recommend their service and will be telling anyone I know in need of auto-assistance about Brett Gordon's!
Oh my goodness, what lovely people. They kept me updated on arrival time. Very polite and helped me move car out to be put on wrecker. Told us where they would put the car at dealership and where I should go to get to service desk. Very nice people would use them again.
I had my large conversion van broke down in South Bend. Left it overnight and talked with them on the phone. They worked with me, gave me a very respectful price to tow it back to my dealer an hour away without me ever having to drive back out there. Would highly recommend.
Went above and beyond to help get me out of a bad situation. I needed my car towed asap before the city towed it. Called Brett towing company came out fast and a hurry. Decent priced, overall great service. Definitely will be using there service again when needed.
My wife's car broke down on her way to work. Brett was wonderful while he was picking up the car and during the repairs. Repair time was quick and super affordable. Any additional issues will be handled by them for the foreseeable future. I definitely recommend working with these wonderful people.
Highly recommended! I had my car towed & needed a flat bed at a decent price & done fast! Not only was the price decent, but it was the cheapest around town & they were at my house within 15 minutes of calling them! Not only that, but they kept me updated via text through the entire process of my car being dropped off to where it needed! I'll def be calling them again for their services, when needed!
Jun 20, 2019
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