What clients say about Auto Value Valparaiso in Valparaiso (IN)
Walk-In welcomed
Traditional autoparts store, great customer service.
Initially I called for a part. The phone was quickly answered, I made my inquiry. Instead of just putting me on hold. Anthony set my expectations as he was helping a guest and had another line on hold. After a short while he reassured I wasn't forgotten.
The in-stock part was competitively priced. I asked for a different grade of component that better fit my budget and application, which came in the next morning.
Not your everyday auto parts store! They have auto repair items that you do not find at the other common auto parts stores! They have better than fair prices and are very helpful. I was able to get a deep-cycle Interstate battery size 31 that nobody else carried. Much appreciated!
I'll never be back I've been working on cars my whole life I've always used them for machine work they really dropped the ball this time I dropped heads off to get cleaned checked decked and valve seals they did not do valve seals when I sent them back for valve seals the guy working there called me at 830 on a Saturday to argue with me and tell me I didn't tell him valve seals anyway I finally get the heads back they were not cleaned even a little bit still had all the metal shavings in the head carbon all over it toatally not cleaned at all and then acted suprised that I wasn't going to pay for the cleaning they tried to hit me with I wouldn't let these people work on Legos
Greg was Super helpful with bulbs and wipers today. We had stopped at another auto supply and the service was really poor. Can't thank you enough for keeping my neighbor safe on the road with brake lights. Small things make a BIG difference!!
I had a great experience coming here. They got my part fixed and the gasket that I needed to go with it. Everything was affordable also which was nice. The guys working here were very nice and knowledgeable.
These Kats are the real deal. I do all my car shopping here. Had a problem with a factory rebuilt starter I got from them, and they made it right, quick, no questions asked. New one is in and firing away! Thanks guys, all the best!
Dissatisfied with the service I received for my uhaul experience Found out late that only had the truck for 4 hours.They gave me a extra hour which was still not enough time.Email told me location and time ( 10 am to 2 pm ) to pickup and return. Truck was to go out the next day at 9 am , but I had to return truck by 3:30. Apparently they don't have a drop box for the truck after they close. Future clients need to know ahead of time how long they have the truck. If I knew ahead of time that I only had 5 hours, I would have made different arrangements. Do not recommend this location for uhaul experience
Bought a heavy duty clutch kit 16 months ago from lincolnway auto...lifetime warrantee . they promised it would be the last clutch I would buy for my jeep. I have bought a ton of parts there. It seems that my warrantee went out when they sold the business. Your name... John whoever you are, was mentioned several times by your employees. You lied to me John. I'm gonna do everything in my power to make you loose 10 or more times that in sales. You lied to me.
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