What clients say about O'Reilly Auto Parts in Tell City (IN)
Awesome customer service. They really go above and beyond to help you out. And they kinda have to because my only complaint is that there are QR codes to look up info on products, but there is already bad cell service on that end of the town and NONE inside the store and to to make matters worse, there is NO wifi for the customers, making those QR codes completely pointless forcing us to rely completely on the employees. Good thing they're good at their jobs!
Definitely better than AutoZone I walk in and the guy Logan instantly was ready to help got my stuff checked out told me exactly what I needed I went to AutoZone beforehand and they literally told me they were too busy when they sing a person before me when I was there before that person so I recommend O'Reilly's over AutoZone
I just want to thank the folks at O'reilly in Tell City, and especially the manager, who performed an act of extraordinary human kindness in getting me back on the road after my battery took a powder. It is nice to see that people still have some fellow feeling.
We bought brake shoes the price was 55.00 get them online for 31.00 the worker blame it on tariffs why did he laugh at me not a happy customer not a place to shop will not go back the prices are woke just want let everyone know
I happen to stop by the Oreilly Auto Parts store in Tell City and thought it would be just your average auto parts store until I was greeted by Traci (manager I think) she really help me & was very knowledgeable. This is what all auto parts store should be like & should visit to see what customer service is all about.
This is the best auto parts store. Traci was very helpful & knew exactly what I needed. I highly recommend the Oreilly Auto Parts store in Tell City Indiana. A++
Always friendly and ready to go that extra mile. A great place to get almost any part you need and always happy to go the extra mile to make sure you get the parts needed to get you back on the road safely and at decent prices.
Most of the time the staff knows what they're talking about pretty easy to get ahold of somebody on the phone if you have questions overall not a bad place
I just wanna give a shout-out to Harley,Amanda & Allen for all of their knowledge and experience they have truly been a huge help with me working on an older Dodge so definitely rates more than 5 stars but they earned it!
Will not go back in there unless absolutely no other choice counter people don't have the slightest idea of what is going on computer don't show it . It's not available any longer even though your looking right at it
These people can and do......give you Good news....or even the bad news immediately...as far as a check engine light goes...is it a minor code ? Loose gas cap is what I got this morning. Could have been much worse....but I have time to arrange a maintenance shop visit... financially plan on a major fix....but not today ....piece of mind with O'reilly's diagnostic on the spot of my check engine light.
Just stopped in for a 36 mm socket to remove the fuel filter on my semi truck i had the filters changed yesterday at a truck stop and they failed to put the oring on the filter housing these guys didn't have the filter or oring in stock but they called a local truck maintenance guy who did he brought the oring i needed to me and didn't even charge me for it thank you for going the extra mile.
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