I had a very poor experience with this place. I had them bring a container to a job site where we removed an existing metal roof. When I received payment for the material, the weight listed on the ticket was about 2,500 lb less than I expected.
When I buy metal roofing material from my vendor, the shipping tickets show how heavy the order is. Hence I had a fairly good idea of how much weight should be in the container.
When I receive payment, and saw the weight they listed on their ticket, I called in and talked to a gentleman named Steve. He immediately became very testy when I asked him about the difference in weight, insisting that there is no way that they could cheat, as the weight is stamped on their tickets, not handwritten on by someone. He essentially laughed at the info I had, an insisted that I was obviously wrong as their scales could not be inaccurate.
I tried to explain that I was simply trying to understand where the difference was, and that I wasn't even necessarily expecting him to pay me the difference, or to do anything about it. But the longer we talked the more irritable he became, insisting that there is no way that they could be wrong and that I obviously have no clue what I'm talking about, demanding that I never call them again.
At best, the customer service at Kendallville Iron & Metal is very poor. At worst, they took a ton or more of scrap out of my container before they crossed the scale. I'll never know. Because I was told not to call them again.
Only reason we ended up using them is bc they are open on the weekend. The lady running the scale was more concerned about talking on her speaker phone about tents and camping then communicating anything about where to go or even if she was done with weighing. The scrape yard where they want you to drive was full of screws and nails. It's a scrape yard I get it but the amount was absolutely ridiculous. We got rid of the junk but with a high possiblity of having to repair tires. Use them if necessary but be aware may cost more in the long run.
Only went here because Auburn Omnisource was closed when I got there. They paid 60.00 less per ton on shread steel compared to the Fort Wayne scrap yards. The people there were great though.
This place will pay you for scrap based on the mood there in and if they like you or not they can say your 6 thousand pounds of steel is shred which will not pay you very much shred is like motherboards and broom handles and electronics luckily I don't rely on scrap for money
My review is Dwayne's cuz my phone died! I realize that the yellow crane guy must be unhappy! Find another job if you have to be a to be a douche bag !! Everyone else was helpful! Thanks
This is so disgusting!!!
Scrapping a vehicle with this place is so risky, they try to scam at every level. This place is scamming people they are literally offering less than half the scrap price. Then they prefer you leave your catalytic converter but they won’t pay you for it!
Not sure why you have Saturday business hours until 12pm when you close the scales at 11:45am. May as well change your closing time to 11:45 so nobody wastes a trip there like I did.
Old man in the yard dog was horrible, as soon as we pulled off the scale yelling and cursing at us when we were setting up to back. Overall bad experience.
Gave decent price when I brought a full trailer load in. Drive in at your own risk, I realize its a scrap yard but 4 of 8 of my trailer tires were flat by the time i got home. I spent more than I made there, to buy new tires. That being said, its still my go to place when I've got stuff to scrap, just be careful and know the risk of driving all the way around
Alum can scrap rate vari between 60 to 30 cents per lb. 5052 alum is 66 cents per lb. They gave 35 and 34 cents per lb. Not cool . Be sure to check around for best price. Companies are into greed mode thanks to our goverment.
Oct 01, 2018
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