My car was impounded on a Thursday night. This company had my car less than 17 hours and charged me $600. Unbelievable! I would never recommend this company to anyone!
Great response time by Jeff and getting our daughter on the road after a flat tire. She was traveling from University of Kansas back home to Cleveland and this was her first breakdown. Jeff handled it great and was a calming presence. Thank you so much Jeff!!!
I wish I remembered the gentleman's name whom came and rescued us on I70 on April 28th, but thank you so much for everything. We made it home safely and I hope ruff dog and yourself had a better evening . Thanks again 😁😁
Great costumer service, i ended up running my car off 42 in the middle of a snow storm and they got to me withing 20 minutes and got me and my car to a body shop very safe, Excellent driving
24 Hrs. after car crash, arrived at Elite Towing to retrieve personal items. Elite Towing required a $600 dollar fee to retrieve personal property from an insured vehicle. This is Highway Robbery and illegal according to Indiana Attorney Generals Office!
Great customer service! From the phone conversation with the receptionist to the worker who installed a spare tire instead of towing my vehicle, the team remained professional and very friendly the whole time. Was told it would be an hour wait but help arrived in less than 30 minutes. Tire was changed quickly and I was back on the road. I hope to never need their services again but if anyone ever encounters an issue where vehicle assistance is needed and you don't have AAA, I highly recommend calling Elite Towing & Recovery.
