Thank you so much for your prompt service! Being stranded in a car that was so dead the flashers would work on a cold night was scary. The woman who reached out immediately when I called AAA, you are so friendly and helpful! The driver was very kind. His boss was awesome when we were trying to figure how to deliver my car to the repair shop. Thank you so much for helping make a bad situation so much better. I appreciate all of you!
Hopefully the rest of the company is better than the parts guy. If you catch him in a lie, he’ll lie to get out of that lie, but you call him out for both lies and he continues to lie to the point where it just gets ridiculous. The lies are things that are so insignificant but just makes him a terrible employee when he could easily be honest and be a lot more successful.
I am a AAA Platinum member. My Kia optima stoped working on the HWY during my 400 mile trip probably due to a fuel injector problem on hwy 70 outside of Indianapolis. On a Sunday before a busy holiday week I made the request through my AAA app and Hannah wrecking called within 3 min. Service and communication was reassuring and easy. They provided a 250 mile tow. Tow trucks are top notch. Our driver was prompt, safe, professional and a great driver. Was very grateful to have this service in a hwy breakdown. Thank you and Merry Christmas.
Had help getting my truck that had slid off my trailer from the ice and snow. Chad Nickle was the gentlemen to help assist me and he did a great job. He was very professional and a huge help. The job got done efficiently and safely. Highly recommend him and this company.
It appears that this company is attempting to retain vehicles that have been impounded, including my son's dirt bike, which was impounded and for which we have proof of ownership and all documentation from the dealership where it was purchased brand new, yet they are claiming that this is insufficient proof of ownership and refusing to release the dirt bike to me. SMH might just have to call the cops up there might be able to help how can they even do this ?
You can't drag someone's back end down the driveway, into the road and then pop out and say, that happens sometimes.. no, it doesn't when you do your job correctly! And!! your driver hit the garage when he got to the destination! Complaint filed with AAA. Not recommend 0/10 Graham's truck. 11/02/2025
DO NOT SELL YOUR SCRAP HERE. THIS GUY IS A RIP OFF. GAVE ME $2.65/LBS FOR MY NO. 2 COPPER, WHEN LITERALLY EVERYWHERE ELSE IS PAYING $3.85-$4.06 PER POUND. SELL YOUR SCRAP TO RAY'S, OR OMNISOURCE. THIS PLACE IS AN ABSOLUTE RIP OFF!
Hanna’s towing is top notch! Very kind, respectful, knowledgeable and FAST service! The only towing company I’ll use from now on! Fair pricing and great staff!
I have relied on Hanna's for many years and have consistently had positive experiences. They have assisted with towing multiple vehicles and have also been available to pick me up from the side of the road on several occasions. Last night, I experienced a brake line failure while on the southeast side of town. I contacted Hanna's, and Robert arrived within 30 minutes, demonstrating professionalism and a friendly attitude. He efficiently loaded my dually onto the tow truck. During the drive back to the north side of town, we had a pleasant conversation. Upon reaching my destination, Robert unloaded my vehicle, and we parted ways with a handshake. I highly recommend Hanna's for their dependable service.
Can't say enough about these folks they rescued us, our air suspension system had a partial failure the guys can out very quickly, he was able to effect a repair in 15 minutes that got us back on the road and followed me most of the way to my destination to make sure we arrived safely gave me his contact information in case I had a problem
Very customer oriented and very nice people tp deal with
I cannot say enough about this company! In our time of need they came through and delivered above and beyond what anyone could expect. We lost an axle and blew a tire transporting our boat home. Corbin was kind and understanding in helping us coordinate our tow. Chad!!! Is a superstar. Honestly cannot say enough about him. He put us at ease and delivered our boat safely to our home 134 miles away at 10 pm at night. He is kind, cordial, efficient and even had my husband laughing when only hours earlier we were just emotionally exhausted and frustrated. If you need a heavy duty tow call them! Its worth every penny. I promise
Hanna’s Wrecker is phenomenal to work with. They never hesitate to help someone when they need it most. If you are ever need I’d definitely call them first! I promise you won’t be disappointed.
I can't say enough about this company! We got ourselves into a real pickle with our Ford F350 and 36 foot 5th Wheel. We had just gotten back from vacation and We have to do a lot of maneuvering to get it parked on our property. Part of this includes pulling up in the front yard of our neighbor's house so we have enough turning radius when we back up. Got it stuck bad! There was also a big tree in the way.
I sent them pictures of our predicament and they said they would have someone there in an hour. Two of the nicest guys showed up and it was a job but they did not give up until they got us pulled out. It took every trick in the book but they did it!
Highly recommend! Wonderful family owned business!
These guys are awesome and so helpful when I was in a tough and frustrating situation. After contacting them about needing a tow, they were on it and quickly got to me and took my vehicle safely where it needed to go. In a world where customer service is hard to find, Hanna’s will take care of you!
They supposedly have a contract with the police. My car was wrecked after a hit and run so the police called them to come and get it. 6mins, <2mi ride and I got charged over $220. The driver was the nicest human but the person I spoke to the phone was so rude and unprofessional. This is pretty much a scam, avoid at all cost!
We were coming through Indy and the van over heated. The tow truck came out very quickly and the driver could not have been nicer. Thank you so much for your assistance.
Highway robbery towed our trailer from a truck stop 1 mile, charged $1300. These guys don't respect hard-working truck drivers. We are pulling at $2 a mile at the best. We gotta run 600-700 miles to earn what they do in 15 min.
The best service ive ever had with a towing company! They picked a car up in Indianapolis on short notice at 10pm and delivered it to Lafayette within 2 hours ! The driver was very professional and awsome too deal with!! 10/10 in my book!
Last week I had my car taken away by this company. They charged me $1735 in two hours. That's one thing, but I just discovered today that they took the spare tire off my truck. Amazing. How do I understand that now? The worst company with the worst employees. I'd give them zero stars if that were possible.
My car was overheating to the point where I was stranded in the middle of the night. Google lists lots of 24/7 tow company's but only Hanna's answered. Colin was very patient with me as I told him my situation thru my tears. The tow was super quick to arrive and Gordon is wonderful!! He was super friendly, super efficient, and funny, too. I was having literally the worst night and he brightened it. Thank you to both the awesome fellas who took my call.
I will like to advise all of my hard working truck driver friends against this company. I would like to give this company ZERO stars. Our truck needed to be towed and we called a towing company. They gave us a quote of less than $6k to tow it. Instead, these people show up and forcefully hook up our truck. When we tried to tell them that we already called a company, these people bullied us into taking our truck, basically held our truck hostage, yelling and getting upset at us. This is our property, it is our decision who we want to use. Then they give us a bill for around $28,000 to release our truck!! It took no more than 2.5 hours to tow the truck to their yard, it was not rolled over, it was an easy tow. They wouldn't release it until we paid this hefty bill. How do you charge $28k for an approximate $6k job?? ? I would like to tell my Punjabi drivers, stay away from this company at all costs, they will rip you off, price gauging on the basis of color. It's one thing to charge this much unnecessarily, but to degrade and insult the people who are paying you is another level of abuse. Stay away!
No one wants to have their car towed, but on one of my worst days Hanna’s was amazing. Very professional, understanding, and kind. They were nice to my car as well, which was a huge concern. Thank you so much for being so amazing.
I had a tow from an accident scene. You know, the kind where the customer has no choice in provider! I did not prefer the standard location as to where the car would be taken. The driver was 100% helpful with my special request as to where to take the vehicle. With a small billing issue, Tiffany and Paige were pleasant, professional, and accommodating. 5 star experience!
Initial phone call was awesome. Id been searching for a particular item to purchase. We agreed on the price and I placed money down on said item. It was said to me they would have the part pulled the following day ( due to the work load allowing so) and told I'd receive a call when it was available. Original call was on Tuesday, Part was suppose to be available for pickup Wednesday. Heard nothing from them. I finally call Thursday evening multiple times. I finally got an answer and was told the part had been promised to someone else by the owner....They already had my down payment. Long story short over half the day on Friday of back and forth phone calls was basically told I was out of luck.. I did receive my down payment back, but this was extremely unprofessional. The whole ordeal has left a bad taste in my mouth and I would recommend taking ALL business to someone else.
Called today to have our vehicle towed. Tiffany truly surprised me by telling me she could have a truck at our home in 90 minutes. Mark showed up well within that timeframe. He was pleasant and carefully loaded our Mustang on the truck. He obviously has had experience towing classic cars and we appreciate all that both he and Tiffany did for us today. Mark even called to advise us the vehicle had reached the destination safely. Another thing, the price was very reasonable.
Well, as far as wait times, I have no complaints, I was in and out in less than 10 minutes. That being said, the staffs demeanor was terrible, and I left somewhat of a bad taste. On top of that, they definitely rip people off for pricing. I sold my catalytic converters from my pick up, with research and market pricing they gave me way under value for them. It's not a place for my future business and not somewhere I would recommend from personal experience.
This THIEFS CHARGED PER UNIT but only towed one unit but they charged 450 per truck even tho all the units are connect. Still working in my small claim wich sucks but don’t use them
Phenomenal!!! Throughout my years I’ve used many tow services, unknown to me until tonight I was blessed to experience the most amazing service with Hannas Wrecker Service. The gentleman that towed me my vehicle was friendly, polite, compassionate, honest and went above and beyond just because. I will definitely brag about Hannas Wreckers Service to any &everyone who is in need. Thanks for proving their is still good people in the world without expecting nothing in return.
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