Hannas Wrecker Service JunkYard in Indianapolis (IN)

Highway robbery towed our trailer from a truck stop 1 mile, charged $1300. These guys don't respect hard-working truck drivers. We are pulling at $2 a mile at the best. We gotta run 600-700 miles to earn what they do in 15 min.

I will like to advise all of my hard working truck driver friends against this company. I would like to give this company ZERO stars. Our truck needed to be towed and we called a towing company. They gave us a quote of less than $6k to tow it. Instead, these people show up and forcefully hook up our truck. When we tried to tell them that we already called a company, these people bullied us into taking our truck, basically held our truck hostage, yelling and getting upset at us. This is our property, it is our decision who we want to use. Then they give us a bill for around $28,000 to release our truck!! It took no more than 2.5 hours to tow the truck to their yard, it was not rolled over, it was an easy tow. They wouldn't release it until we paid this hefty bill. How do you charge $28k for an approximate $6k job?? ? I would like to tell my Punjabi drivers, stay away from this company at all costs, they will rip you off, price gauging on the basis of color. It's one thing to charge this much unnecessarily, but to degrade and insult the people who are paying you is another level of abuse. Stay away!

No one wants to have their car towed, but on one of my worst days Hanna’s was amazing. Very professional, understanding, and kind. They were nice to my car as well, which was a huge concern. Thank you so much for being so amazing.

These guys over charge and rob people. They charge 5 times over what anyone else would charge. There is no limit to their bill and they charge you for whatever they want. Stay away from this company especially Punjabi / Indian community. GOD FORBID the DOT calls Hanna’s to a crash site! You will have to sell your kidney and house to release the truck.

I had a tow from an accident scene. You know, the kind where the customer has no choice in provider! I did not prefer the standard location as to where the car would be taken. The driver was 100% helpful with my special request as to where to take the vehicle. With a small billing issue, Tiffany and Paige were pleasant, professional, and accommodating. 5 star experience!

Very good service and in a timely manner. Work done was affordable and Wanda was a delight to talk to. 5 stars from me!

Initial phone call was awesome. Id been searching for a particular item to purchase. We agreed on the price and I placed money down on said item. It was said to me they would have the part pulled the following day ( due to the work load allowing so) and told I'd receive a call when it was available. Original call was on Tuesday, Part was suppose to be available for pickup Wednesday. Heard nothing from them. I finally call Thursday evening multiple times. I finally got an answer and was told the part had been promised to someone else by the owner....They already had my down payment. Long story short over half the day on Friday of back and forth phone calls was basically told I was out of luck.. I did receive my down payment back, but this was extremely unprofessional. The whole ordeal has left a bad taste in my mouth and I would recommend taking ALL business to someone else.

Called today to have our vehicle towed. Tiffany truly surprised me by telling me she could have a truck at our home in 90 minutes. Mark showed up well within that timeframe. He was pleasant and carefully loaded our Mustang on the truck. He obviously has had experience towing classic cars and we appreciate all that both he and Tiffany did for us today. Mark even called to advise us the vehicle had reached the destination safely. Another thing, the price was very reasonable.

Do not use this service at all. They charge you over a grand for 4 miles along with 75.00 to drop a drive shaft and want to charge another 75 to install. If you want bent over and stuck with no vaseline use them but if you want done correct use someone else. Period.........

Well, as far as wait times, I have no complaints, I was in and out in less than 10 minutes. That being said, the staffs demeanor was terrible, and I left somewhat of a bad taste. On top of that, they definitely rip people off for pricing. I sold my catalytic converters from my pick up, with research and market pricing they gave me way under value for them. It's not a place for my future business and not somewhere I would recommend from personal experience.

45 min wait to get vehicle out of impound lot that runs and drives they wouldn't let us get it we paid them already and waited 45 min for them to tow it few feet out don't run a impound lot if you can't manage it also lady at counter very rude

Evan was awesome and made the process easy I appreciated his patience and understanding.

This THIEFS CHARGED PER UNIT but only towed one unit but they charged 450 per truck even tho all the units are connect. Still working in my small claim wich sucks but don’t use them

Great service! 2020 Audi Q8 had an electrical issue causing it to shut down and lock up completely. Mark came to tow it and was awesome. He got it on the truck without damaging it and was extremely helpful

Excellent service! From my initial call they were very polite. During processing, everything was smooth and expedite. And last, but not least the tow truck driver ( Justin) was just super ! Thanks to all of you!

Love this company everytime I call I get big perm whom is and absolute delight over the phone, and she sends me princess to get the vehicles. You guys are GREAT!! KEEP UP THE EXCELLENCT SERVICE!!!

Shawn was great! Got to me super fast and drove me a good distance to a car shop close to my house, and then took me home! It was nice to received such good customer service so late into his shift, and then going the extra mile saved me a pretty far walk. Thank you Shawn!

We were traveling through Indianapolis on Christmas Day when we had a flat tire on the interstate. It was amazing to find someone who would sacrifice their Christmas to come help us . They were prompt, professional, reasonable, and caring. Thank you so much for your outstanding service.

This company here is a really great company and they can definitely help you with all of your towing needs, lock outs, winch outs, jump starts and also towing. They can help you with whatever vehicle you need towed. No vehicle is too big or too small.

Professional,safe,fast and reliable chad’s my go-to man

Broke down at 10 at night on the freeway. All other towing companies were giving me a 3 hour wait. Called Hannas and they were there within 25 minutes and had the cheapest price. Would definitely recommend. Professional, quick, and friendly.

Chris helped us when our daughter’s car died at the State Fair. He helped troubleshoot (trying to jump car and tightening the connectors to the battery) before we realized it needed towed. He stayed with us the whole time and was a calming presence. He completely went the extra mile. Would highly recommend.

They don't deserve any star. Avoid them at all cost..They lied to me that stoops dealership won't accept my trailer. I found out that they have another parking lot for trailer while I'm waiting for my truck to be repaired. Also driver had to unhook the driveline to be able to tow. When I got to dealership I told him to reconnect driveline but he didn't want to. Dealership charged me over $400 to reconnect driveline which doesn't take more than 15 minutes. Hannas are horrible. 👎

Phenomenal!!! Throughout my years I’ve used many tow services, unknown to me until tonight I was blessed to experience the most amazing service with Hannas Wrecker Service. The gentleman that towed me my vehicle was friendly, polite, compassionate, honest and went above and beyond just because. I will definitely brag about Hannas Wreckers Service to any &everyone who is in need. Thanks for proving their is still good people in the world without expecting nothing in return.

If I ever need towing services again, I will be calling them first. First, the amazing dispatch lady who took my call, didn't laugh at me when I explained how I drove into a hole on the side of the road while getting out of the way of an ambulance. Then I was told it would be about 30 minutes, the driver was there in 20, maybe less. Then the driver was clever and efficient and got me out of said hole in a flash. All around great experience. Except for the driving into the hole part.

Great company to work with! Hit a pothole today that took out both of my right tires. Called and they had a tow truck to me in 30 minutes, for a very good price. Would definitely recommend them!

Great place. People was really down to Earth. Helped me get my car out of impound. Really went out of there way. Thanks to all the people at Hanna's tow lot. Made it easy. Thanks again. 5 out of 5 stars. No doubt.