Here at our Audi dealership in Indianapolis, IN, our highly qualified technicians are on-hand to provide exceptional service in a timely manner. Whether your new Audi needs a simple oil change or your pre-owned Audi car requires an overhaul, you can rely on our service center for all your Audi maintenance needs. Our service center is of the mindset that only genuine OEM replacement parts should be used when repairing your beloved Audi, so you can rest assured it will run like-new after we're done working on it. We are dedicated to maintaining and providing top-tier customer service for every individual who walks in our door.
Friday
7:30am - 6pm
Monday
7:30am - 6pm
Sunday
Closed
Tuesday
7:30am - 6pm
Saturday
8am - 4pm
Thursday
7:30am - 6pm
Wednesday
7:30am - 6pm
What clients say about Audi Indianapolis Service and Parts Department in Indianapolis (IN)
Courteous Professional Service. Nathan Coble not only took Good Care of Me, But He went the Extra Mile to help me resolve an issue Regarding Sensor issue on Vehicle.
Audi always provides a high level of service. Although it took 2-3 days before our car could be serviced, our contact (Justin) was very helpful though the whole process.
Excellent experience, Justin was very friendly and knowledgeable of the services best fit for my vehicle at the time. Everything was completed in a timely manner, and all steps of the process were clearly communicated. I will most certainly return for future service needs.
The staff at Audi are very pleasant and friendly. Justin made sure to provide exceptional customer service from beginning to end keeping me updated on progress of car repair. I recommend Audi to everyone. Thanks again for your help and professionalism!
My experience with the Audi dealership representative was on a scale of 1-10, a 10. Rachael was exceptional. She was attentive, professional and a good listener. She kept me abreast of the status of the car and the pickup time. Plus she followed up after two weeks of completion. It matters to have someone who cares for their customer and especially I love my Audi a5 convertible. Thank you Rachael.
Great experience. The team is always doing their best to solve our problem. They are great in explaining all the details and they try to make us happy! Most of all the team has always a smile on their faces!
I just had service at Audi Indpls. My service tech Justin is amazing. He’s very thorough, detailed and thoughtful. I truly appreciate working with him. My Service tech Justin just followed up with me to make sure my experience was excellent. He always takes the initiative to make sure I am satisfied with my experience. That is very helpful to me.
Rachel was wonderful. I had a meeting that ran longer than expected and Rachel stayed after closing so I could get my car. It was only an extra ten minutes but it was incredibly appreciated.
My first time at the service center and it is absolutely amazing from the moment you step foot on property to throughout the process. Love the lounge area. I was able to work and get some things done while I waited. Thank you all for outstanding service.
Our service advisor was better than average. However, the lobby is less than desirable. The seating leans people horribly far back. This is terrible for many people. Especially me with a chronic neck injury. There is nothing accessible about their space. Not a single other employee greeted us.
I always have a pleasant experience when I go to Audi for service. I’ve gone there for everything since I bought the car. Now that all my warranty, inspection contracts etc are expired, I am self pay. My oil change was almost $300. Wow, I thought that was extremely high for an oil change. I paid it and am happy that I’m good for another 3000-5000 miles.
Benjamin has been my shop representative for my 2018 Audi Q5 for a number of years. He takes great care of me and my Audi. Benjamin always makes sure that the work that is done is reasonable and necessary. We have had an Audi since 2004 and this dealership is great to deal with.
I had a great experience at Audi Indianapolis. The team was very professional, efficient, and respectful of my time. Everything was handled quickly without compromising on quality. Highly recommend!
Audi Indy was great! Especially a shout out to Justin Gillespie as he helped the whole process to be seamless! I needed to get a pre-purchase inspection completed and Justin communicated with me throughout the day to let me know about what they found. Happy to be a returning customer in the future!
A great experience! Rachel Woods made things really simple and at ease for me. While my Audi window was getting fixed fast service..they even washed my car :).
Update: Also gave me a rental while my car was getting serviced!! I would definitely recommend. Thank you!!
I have been going to Tom Wood Audi of Indianapolis for years. They continue to deliver top-notch customer service. It is just a great experience taking your car in for service. In particular I have worked with Ben Robbins. Truly exceptional service and knowledgeable professional. I always feel like I have been heard and I’ve received excellent advice in keeping my Audi running smooth.
Audi indianapolis is fantastic! The ease of bringing in my vehicle and having work performed is always great they are thorough and professional. Justin was also very professional and made the process of checking in the vehicle and communicating throughout the service very transparent and easy. I would highly recommend this dealership for all of your service needs.
Justin was fantastic. He understood our issue and was knowledgeable about what was happening. He ultimately got my vehicle fixed when other dealers could not. Audi fixed my car quickly and kept me informed every step of the way. I picked up my car and it was shining from a new car wash and it was sparkling inside too. I’d give them 10 stars if I could.
I had routine service scheduled for today. It was a quick and easy event. Rachel met me, the lounge was comfortable with plenty of space, the service tech sent a video of the checks and his findings, the car was washed and then Rachel called me to pick up my keys. All of this took exactly 1 hour. Thank you for your prompt and friendly service.
Our service by Justin has been amazing. Any time we need service done or have questions he’s always been very helpful! He’s the best and one of the main reasons we continue to use them.
I had a very smooth experience. Reservations, check in, loaner car, and work done were spot on. My service manager, Andrew, was very helpful and exceptional in all aspects in making my experience so top notch. I would highly recommend.
Mar 11, 2025
Nearest Junkyards to Audi Indianapolis Service and Parts Department
Audi Indianapolis Service and Parts Department in Indianapolis offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Audi Indianapolis Service and Parts Department are located in Indianapolis, and the exact address is listed above on this page. Our regular business hours are 7:30am - 6pm, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Audi Indianapolis Service and Parts Department in Indianapolis buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
201 N Illinois St S TOWER STE 1600, Indianapolis, IN
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