Nice cars for decent prices but it's not the best in terms of customer service. It's after hours and we're still here 1 1/2 hours later trying to complete paperwork...darn near 2 hours AND their POS system is not functioning properly. They closed at 5...been here since 3:30, and it's 6 pm. AND I drove over an hour just for this specific vehicle...and it is looking like a waste of time.
At first, I was disappointed and frustrated that my two days of dealing with the owner had fallen through, but after discussing it with others and sleeping on it, I have no doubts about my assessment of their people skills. They didn’t treat me with value, and I won’t be back. I can’t recommend them to others.
Owner was super polite! Dude was honest and very patient with us, he helped us in any way he could. I highly recommend this business to anyone looking for a used car with a budget.
I bought a vehicle from Autos To Go this past week and it was a wonderful experience. The car that I purchased was 15 years old and only had 82,000 miles on it. It was on a rebuilt title, but the car is in perfect condition. The tires are relatively new, the air is freezing cold, it drives wonderfully, the brakes are in great shape, the engine air filter was brand new when I went to replace it, all of the gadgets and windows and mirrors work perfectly in the car. I have no complaints. The inside of it was also extremely clean!
The owners of Autos To Go were so very kind. They were very forthcoming with information as it pertains to this vehicle and the damage it sustained prior to them purchasing it. It just needed a new bumper cover: The vehicle just had a little bit of normal, wear and tear as it pertains to the paint, but no significant damage anywhere. I’m very satisfied with my purchase, and I’m very pleased with the service , I received and the great price I paid for the car. It really seems like whoever owned the car previously took great care of it and rarely drove it.
If you need a reliable new car and staff you can trust, you need to go to Autos to Go.
This place sold me a car knowing that it was nothing but issues, after I asked them as a single mom with an infant if the car would be reliable they answered yes. they had it rigged up pretty well, lasted me 6 months and is now basically a huge inconvenience. They told me they wouldn’t accept payments with a buy here pay here sign out front made me buy it as is which should have been the red flag to walk away. They’re horrible people who say they’ve fixed something for it to still be broken. They told me before I bought the vehicle that they changed the vacuum line AND the ac unit, funny that I have no ac with a infant all summer, and there’s a hole in my ac line, but they “fixed” it. and the vacuum line has been setting my check engine light off, but they “fixed” that too.... can’t forget that the only thing that held the exhaust to the car was a piece of decorative wire in the middle under the car, the mechanic I took it to said that the car had no mounts and that it was wedged into the car until I hit a pot hole and it slipped. I would not recommend buying a car from this place, the prices are low and cheap because you’ll be spending more time and money fixing it in a couple months after buying it. Taking your money almost anywhere else UNLESS you’re looking to flip cars, because that’s all they’re doing would be highly recommended.
One of the best car lots in Indianapolis. For the money you a lot find a better vehicle.. I have bought 3 vehicles and there's not a better Vehicle they all have been good
Great place, great cars and very reasonable on pricing, I've purchased 2 vehicles from them, never one issue on either 1, and I'm planning on making my third purchase here this weekend! They are nice and respectful and I would send anyone there for a good used car.
ONLY GIVING ONE STAR BECAUSE I HAVE TO IN ORDER TO GIVE REVIEW...NEVER BUY A CAR FROM THESE CROOKS! THE CARS THEY SELL HAVE BEEN WRECKED. THEY BUY THEM FROM THE INSURANCE COMPANY THAT WAY AND THEN HILLBILLY RIG THEM BACK TOGETHER. LETS NOT EVEN DISCUSS THE DELAY ON GETTING YOUR TITLE AFTER PURCHASE OR THE FACT THAT THEY CHARGE YOU FOR TEMPORARY PLATE. DON'T INVEST YOUR HARD EARNED DOLLARS ON JUNKYARD OVERSTOCK!! WORD OF ADVICE TO THE EMPLOYEES YOU SHOULD PROBABLY USE GLOSS PAINT AND NOT FLAT IF YOUR GONNA TRY TO COVER UP ACCIDENT EVIDENCE AND YOU SHOULD PROBABLY HAVE A QUALIFIED BODY TECHNICIAN ON HAND TOO.
I highly recommend Autos To Go. Nice family owned business. Ken was upfront and honest with me about all his cars, and also very patient with me and my family. Take your money here you will not be disappointed. No lemons here. Bill & Kaven were also great to work with. Thanks again!!
The employees and owner here are really great people. When I bought my car a few hours after I got it my steering went out and my brakes were grinding, it doesn't even have a warranty and they were very willing to fix all problems with no charge. They care about their customers and care about whether your car is in good condition. They've been very patient with me calling them asking about it. They are even test driving it before they give it back to me. I totally give them 5 stars they are a very good business!!
Everyone was very friendly and easy to talk to. They answered any an all questions I had and addressed and concerns that I had brought to there attention. Couldn't ask for better.
