Wawasee Auto Spa in
Syracuse (IN)

Swiped my card at the self wash bay and nothing kicked on or showed on the digital display couple of days later I got a random charge on my card from them.

Stop to wash my SUV paid 14 dollars for auto wash pulled into bay machine started no water at all. Tried to call the number and it said no longer in service or wrong number it was the number posted.

I wish I would have read the reviews before I purchased the most expensive wash and the ceramic rinse - it's like I paid around $20 to get my car wet. I drove from the car wash to my office and took pictures... DON'T WASTE YOUR MONEY!!! I tried calling the number that is listed here on Google maps "You cannot leave a message because the inbox is full". You can see in the pictures where I wiped my finger on the car and the marks it left because there was still so much dirt left on the car. Update....Drove to Ft Wayne during that rain last week, a couple of days after I had it "washed" at Wawasee Auto Spa...it was cleaner than when I left the "auto spa".

Yikes. This place has gone downhill... If we pay for the expensive touchless wash it invariably sprays soap on our car right before we go through the dryers.😭👎 This has happened at least twice. Then we have to go over and spray the car off manually. But then if we choose spot free rinse, it sprays soap on our car AGAIN so we have to put more money in to spray it off again. Don't go here. Go somewhere else where you aren't getting scammed! Even the self wash is screwy..... Not even worth your dollar.... It's a shame bc it's location is convenient....I reviewed it a few years ago with 4 stars! But now?YIKES....👎😒

Underbody wash was not working - Truck was still filthy after the $12 dollar wash -- not the first time this place has been a total waste of money - wont be back

Went this morning, put in $3, put pre-soak on, very low pressure, put $3 more in, no water 😑, so I drove around to touchless,bought $14 wash, my vehicle is still dirty and still had soap on it when finished, very unhappy 🙁

I bought the Ultimate package plus added the ceramic protection at the Wawasee Auto Spa and the automatic wash did an awful job washing my car. The windshield is still dirty, cat prints still on the hood, bugs all over the front bumper. I would give this zero stars if I could... Headed to another car wash to get my car cleaned!

At times, there may be a little wait. The machine does an excellent touchless job.

Paid for $12 wash, underbelly got washed but rest of the car wash didn't work at all. I pulled into bay to wash it myself and there was no soap. I've called the help number and had no answer and mailbox is full.

Got ripped off $14. Try to contact the phone number, no one answers. Poor ownership. Why don't they have a better way to get heip

Was trying to get a wash with my change quarters. Got over $10 in, and it reset and when I tried putting more in it took them but didn’t show a balance on screen. Tried to get a refund but it didn’t work.

We paid $10 for a basic wash. Pressed “yes” for a receipt and didn’t get one. We pulled forward toward the green arrow and stopped when the red X appeared. Nothing happened, no wash, nothing. The red X disappeared and we were out $10. NEVER COMING BACK! I wish I could give them 0 stars!

Yeah a little rundown but what I don't understand why does the manual car wash that I use my debit card and charged me $10 one day and then I noticed a couple days later I got charged for $3

Don't waste your time with the self-wash Bays very outdated doesn't perform as it should. You will leave with your money being taken by the machine. These things don't seem to be serviced at all I drove through three different ways to try and get a better experience and was informed by another customer that his didn't work very well either. I recommend Family Express in North Webster

The car wash needs allot of repairs the building, machinery and grounds., the brushes are worn out, there is bird feces on the wall and next to the washer machine. there was hardly any soap in the water stream. The only good thing is the water was warm.

Went on Monday and paid the $12 wash. The soap barely came out. It skipped a step and the spot free rinse was plugged and non existent. I called immediately and left a voicemail. The message says they will call back promptly. This never happened and I have now left two messages and received no callback. This is terrible service and unacceptable. I will not be using this service anymore.

Second time in a month that my wife has taken her bronco sport to the automatic wash and it has failed to wash correctly first time water was barely come out this time did not rinse so we have to do at home not to happy at the moment

The 'new' wash set up IS impressive😳 yet it doesn't get dirt&grime off of either side😖 and my car wasn't that grimy from the start😕

Pulled into use the south wash bay. Paid our money no issues UNTIL we pulled in, undercarriage wash stopped half way in, the wash cycle sucks it just barely got the left side of truck clean, the right side had streaks of soap, the spot free rinse didn't cover everything. Then the drier stopped blowing after 10 seconds.. we've called and left messages but NO response!! Will not be using it again!! This is the second time we've had issues.

Overall a great wash. IF you have any issues they are respond quickly and appropriately. Customer service is fantastic.

In and out very easily. Did what it was supposed to and got the car clean.

Purchase Issue- Purchased the deluxe package for $12, Asked me if I wanted a receipt, said yes - did not get receipt. How do I know you provided me with the correct wash, or what if I needed it for refund or damage purposes? THE CAR WASH ITSELF ... While I did not expect perfection from an automatic car wash, or every bug on my car removed, I did expect to NOT have a nasty soap residue or whatever is all over my windows! I chose this car wash because it was convenient location to my route to work. I don't have time to find another car wash to fix the mess you put all over my windows and car! Thanks a lot! 😡 NOT worth $12... or $1 in my opinion.

This is a nice carwash that has a lot of options to choose from. Usually the suv comes out perfect but this last time the back was covered in dirt which is weird as it's a revolving wash. Will be back and just check it out closer before we pull away next time

There is no way the positive reviews are real. This is quite simply the worst car wash ever! The automatic touchless bays are always broke down. (Both are closed as of right now.) The self serve bays haven't been updated in years. Displays are hard to read, the dials don't point to the right choice and the change machines are useless. Every time I've stopped in from desperation, I've been horribly disappointed. Put in a $10 bill and got $0.75. Stay away from this place!!

I have been there four times the change machines don,t work. i had to go to the other car wash. I will not use a credit card . One time the change machine took my dollar and didnt give me any change. Whoever owns this place isn,t doing a good job. This place has gone down hill.

The automatic car wash is is usually ok but if you ever have any issues such as no rinse and you have to go around again and pay for another wash , don't expect any custemer service there is none. You can call and leave a voice-mail but no reply to it. 😒

Paid with card and wash didnt last too long so I had go pay again. It didnt clean the car as good as the superwash in Warsaw. Low water pressure. Definitely not coming back.