What clients say about Neal's garage and salvage in Palmyra (IN)
Beware of any ‘businesses’ Not registered with the BBB.. this is how they can get away with being scam artists. You’d be better off riding a flat on into Ron’s than stopping here… the nightmare that wouldn’t end… everyday was a new excuse- but it’ll be done by end of day… 8 days later we drive away with an incomplete job just to remind ourselves we actually own the vehicle & can have anyone work on it. Feel like we paid to have a vehicle held hostage. Unprofessionally discusses clients trying to make himself look better. Think you can rely on someone cause they come with references… nope. Trust your gut. This individual will make you question your sanity.
Update: The little bit of work that was completed has all crumbled within days… everywhere… I’d rather donate to charity than to this individual. Steer clear. Nothing but drama & additional/repetitive repairs in the future.
The fact that I feel like we’re still being harassed after having a terrible experience here. This guy is ridiculous. Most people who are in a customer oriented business care how their customers feel… not this one. I don’t have a single good thing to say about him. He’s wasted our time, money, patience & faith in humanity.. shoddy workmanship at best, created more problems than offering any solutions.. then to continue harassing us over what? The fact that we paid for numerous items you “knew you had around there to fit”; how bout the radiator that was at least twice the trucks radiator size your buddy was attempting to force in there (maybe why we’re have additional issue now); then taking our store bought parts & Still taking longer than you’d say… again..
Idk what planet this dude’s on talking about professionalism while he’s living like a rock star instead fixing what he’s been paid to do, then when we’re simply wait for the job to be completed instead of allowing him to put it off yet another day he proceeds acting like a toddler when I don’t allow him to bully me into giving him even more money for the nightmare he made for us.
Let’s not mention some of the ignorant stuff that’s come outta his mouth all to turn around & apologize…. Save yourself the trouble and go somewhere who isn’t relying on customer’s car’s to get to the next job…
Neal's Garage & Salvage yard, I had a wonderful experience. I had an old mower that was no longer useable. No salvage yards was open on a Saturday that I could find except Neal's. I called they said come on in. Went and they took care of everything was an awesome experience.
I highly recommend Neal's Garage, and Mechanic, Jeff Leonard who repaired my trucks broken brake line and brought my truck to me at the local campground. He did the work quickly and efficiently!
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Great people great service they are the closest to being a mom and pops place they make u fill like family and they are not just after taken ur money they still stand for a job done right and prices u can go to bed with and not have the nightmares of how u will pay the other bills now go see them tell them country sent u and u will get a good deal evertime
Beau is the finest tow truck driver I have ever known. Reliable, trustworthy and punctual have always been the words most likely associated with the name Neal's Garage and Beau is making his grandfather proud by keeping the company's reputation intact.
Sadly I took my car(an import) to Beau because he was an acquaintance of mine for quite a few years. Always considered him a honest, down to earth person. Unfortunately he proved me very wrong. I entrusted him to repair my car, and was told 4 days; let's just say well over a month has come and gone. He has used only junkyard parts which can't be used on this specific car. Beau was given money up front for parts needed to begin. I attempted to contact approximately 3 days later with no response, finally the call was returned and I was given another date for completion. Ultimately this continued and multiple dates were also provided once contact was made. My car is still not fixed, and no receipts or a bill has been presented.
Now, I have had to retain an attorney to sue him. I would think long and hard before going to this place. I'd rather pay more.
great place for...( classic cars parts).40s-80s... just watch out for the bee's ouch!!!! lol .. classic cars everywere talk to the old man neal ...... great junk yard
