John is the man!
Tom's 24-Hour Towing is hands down the best around, and John is the hardest working man I know. He truly knows his stuff - got me back on the road quick, easy, and affordable. If you're stuck and need help fast, this is the team you want. Highly recommended!
Caleb was awesome!!! We had a weird request of trailering 3 airplanes from MI to our hanger at Mishawaka pilots club and it wouldn’t have been possible without Tom’s and Caleb!!!!
Dale at Toms 24 Hour Towing was excellent. Dale made it to me in less than 15 minutes after I made the request for a tow. He worked very efficiently and fast and was even able to drop the car in a tricky spot for me at my home without any issues. The next time I need a tow, Toms will absolutely get my money again.
Words cannot express how thankful I am for Tom's 24 Hour Towing. The insurance company was unable to find a tow and Art not only got the job done, he showed up within 45 minutes and honestly made me feel safe. His professionalism is without doubt the best I've ever had when dealing with a tow company. If you are in need of a tow, I cannot recommend this company enough! Thank you Art.
Tom's towing service was exceptional! They were incredibly prompt, professional, and friendly. They quickly arrived at my location, assessed the situation, and towed my car safely to my designation. They made the entire process easy and stress-free, and I highly recommend this service to anyone in need of towing assistance. I thank them wholeheartedly for their help today!
The experience I had with Mike at the company was nothing short of excellent! He was extremely upfront and honest with me about everything and he was a pleasure to do business with. I would highly recommend using them for anything and everything recovery!
We were stranded 80 miles from home on the toll road after our sprinter RV blew a tire. Our RV assistance service was unable to locate anyone that could help us as it was after 5 pm on a Saturday night. After hours of calling around we called Tom’s to see if they could tow it, but due to the height and the back tire being blown they were unable to help. However, they still went the extra mile and went out of their way to help us. They contacted a local tire repair company that was willing to drive the hour and a half each way to get us back on the road. He made sure we had everything lined up and someone was on the way, letting us know he had back up options if something didn’t work out. All of this done after hours on a Saturday night. We will be forever grateful!
John is an amazing tow driver! We use Tom's consistently and are never disappointed. Professional, clean and very customer oriented. Truly a company that cares about their customers.
I set up an appointment the day before I needed to deck a box truck onto a trailer, and they doubled the price when they arrived to load it. This happened on 3/14/25.
Even though I sent them multiple photos of the truck and told them the measured length and height before the scheduled decking, they told me they had to double the price because they didnt know how big the truck was.
These people dont do honest business. Proceed with extreme caution. I will never use them again.
Tom's has been a staple in our facility for years!! From picking clamp trucks onto loboys, to lifting corrugating rolls when the hydraulic motor fails, Tom's has never let us down and has always been there for us 24 hours a day, 7 days a week!! Will not use anyone else in this facility!!
They told me one price and then changed it when they felt like it. I have a recording of the conversation with one of their CSRS stating my total one was 460 and now they are saying it’s 480 today. But also told me that it was 60 dollars a day and 180 for tow fee. This is company is racially prejudice and they showed that clear today.
Service was quick and associate was friendly and concerned for our safety. We had the car towed to their lot and they were super nice when we went to pay our fees.
My tow truck driver was very knowledgeable and professional. I've always heard Tom's was great, and im glad I chose them this time. Thank you Arthur!!!
Toms saved our day. On our way from Indy to Grand Haven Michigan, my 21 GMC started having major engine problems. Called Toms and they arranged to tow the truck, all our crap, and my wife and I all the way back to Indianapolis the very night it happened
Nice new tow truck with a very competent driver.
Highly recommend!
We broke down Sunday noon on I-80 with our 43’ RV. I vas very nervous about towing the coach, hearing about poorly trained staff causing expensive damage. But they did everything right, and towed us to the right repair shop. Very pleased with the service.
Thank you.
We needed a tow from the 101 westbound exit on 80/90. ISP called Tom's and Jay arrived promptly. He loaded our car quickly and safely and got us to Discount Tire where we could get a replacement for our blown tire. We were back on the road to Chicago in a few hours.
Thanks to Jay for the great service!
Returning home after a vacation to visit loved ones in Iowa our truck broke down…and at first look thought it was just battery trouble. Turned out alternator died and needed a new one on a Sat at 4:30 so we could be home to PA for work on Monday….Jay went above and beyond what was expected and changed it in Culver’s parking lot! How awesome!!! we were thankful he was sent to help us!!! Would recommend Tom’s Towing to everyone!!! Thanks Jay!!!
Had family run into vehicle trouble while returning home from a visit with us in Iowa!! Knowing they both had to be to work first thing Monday morning, Jay got their pickup up and running to get them safely home!!
This is a company that goes the extra mile to get the job done !!
Tom's is a Elkhart one of a Kind! Absolute Top Notch Customer Service, their capabilities for response and towing in this area are hard to beat. They also work well with other towers, fire & ems, and other agencies at a incident to resolve an issue as quickly and safely as possible.
The amount of effort this company puts into training and safety for their employees is hard to find also.
1st class towing company period. The employees are respectful and more importantly masters of their craft. In a time where honesty and integrity are not guaranteed these guys have both. They performed a lock out for me in the Meijer parking lot when my nephews had locked themselves in the car. A scary moment for sure, but the response time was quick and the job was completed quickly as well. Thanks for all you do!
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