What clients say about Sellersburg Auto Sales in Sellersburg (IN)
Mike Miller went above and beyond to ensure my experience, from beginning to end, was a positive one. If you're looking for a new ride, check these guys out first. Thanks again Mike!
My husband and I went here looking at an SUV that was posted on facebook marketplace, they were welcoming and answered all our questions . We test drove the vehicle and had it looked at , we bought it . I’ve now had it for one week and it still is driving perfect .
I SPOKE WITH CHRIS ABOUT A KIA SOUL AND IT WAS EVEN A LITTLE BEFORE CLOSEING WHEN I CALLED, HE WAS VERY HELPFUL AND TOOK HIS TIME TO ASSIST ALL MY QUESTIONS ABOUT THE VEHICLE EVEN TEXTING ME INFORMATION THAT I COULD HAVE FOUND BY SIMPLY GOING TO THERE WEBSITE. OUR CALL WAS FINISHED ABOUT 6:15 WHICH I REALIZED AFTER BEING OFF THE PHONE IT WAS PAST CLOSEING. SHAME ON THOSE OF YOU THAT HAVE LEFT A BAD REVIEW ON THIS DEALERSHIP SOME OF YOU WENT AND CHOSE TO SHOP A VEHICLE AT A CAR LOT NOT A REPAIR SHOP THAT TRYS TO HAVE SOMETHING AFFORDABLE FOR EVERYONE FROM WHAT I GATHERED FROM THERE WEBSITE AND IF A PERSON CHOOSES TO BY A FIXER UPPER OR CAR THAT MAY NEED SOME WORK ITS THERE RESPONSIBILITY TO RESEARCH THERE PURCHASE BEFORE BUYING IT SO WHAT I'M TRYING TO SAY NICELY IS IF YOU DONT HAVE THE COMMON SENSE INVOLVED WITH MAKING GOOD BUSINESS TRANSACTIONS MAYBE YOU SHOULD LOOK INTO TO GETTING ON SSI OR BRINGING SOMEONE MORE COMPETENT ALONG WITH YOU ON YOUR BUSINESS TRANSACTION AND QUIT TRYING TO BLAME OTHERS DO TO YOUR OWN LAZINESS. SO THE MORAL IS ACCEPT RESPONSIBILITY FOR YOUR ACTIONS. ALSO I JUST WANT TO SAY THANK YOU CHRIS FOR YOUR HELP WITH THE KIA SOUL AND THAT I APPRECIATE YOUR PATIENCE WITH QUESTIONS THAT I COULD HAVE GOTTEN ANSWERS FOR SIMPLY BY VISITING THE WEBSITE. HOPE ALL OF YOU HAVE A GOOD HOLIDAY AND I WILL TRY TO MAKE IT THERE TO SEE THE SOUL IN PERSON FRIDAY AS DISSCUSED.
I would not recommend this dealer. The owner was rude and condescending when talking to us. We went to look at a 1996 Ford F150 they posted on FB Marketplace for 3995. When we got there the sales guy Chris greeted us. He was pleasant and told us about the truck. We went to test drive it and it wouldn't start. He jumped the battery and it started right up. No biggie. We realized there was an ignition issue and it would need to be replaced. There was quite a bit of rust but expected for the year.
When we returned the truck the owner came out to talk with us. We asked if he'd take 3000 for the truck knowing it needed work. He said no he'd meet us in the middle. I asked would that include the transfer and taxes/licenses. He said no that we wouldn't find a cheaper truck And we'd have to pay those fees. I told him we've been seeing them out there all day. He told me to go find it then! Not a good was to try and sell cars. Very disrespectful to me when trying to negotiate a price. He had no plan to make a sell! Wouldn't even listen to me say what we found wrong on the truck that would warrant a cheaper price. His loss!
This is the most honest car dealership I've ever dealt with. There's no pressure when you get there. Chris has amazing product knowledge. I was able to tell him the type of car I was looking for in the price range I was looking and he worked with me and my finance company in order to get the car that I was wanting. OneMain financial was amazing as well. I give this experience a 10/10. Having to get a new vehicle is always a pain in the butt, but this was an awesome experience I'll never forget and I will recommend Chris to anyone who will listen. Thanks a million more times Sellersburg Auto! I LOVE my car!
Went in to look at 2007 f150 I told man I was interested. He said they had work to complete on it I looked it over and again said I was interested he took my name and number and assumed me he would call when completed. Well several days later no call so I see truck sold not the best customer service or prices..
Would not recommend buying from this dealer bought an 08 dodge ram from this dealer was told it just had an exhaust leak. After manifold gasket change and lifters come to find out it is the timing chain. Only made one payment on it. Also come to found out it was sold in auction with this issue found out from previois dealer who had since owned the truck it was known about and he got it for dirt cheap and asked way over pricing for what we got offered. Called and asked for a reimbursement or to fix the motor was told he would look for a motor but wouldn't pay for it. Will definitely not be doing business here again and will spread the word to t let people know to not come here. Due to preivpus reviews this isn't the first time this guy has scammed people. One day karma will get you. Don't waste your time commenting back about how you try your best customer service. I'll spread the word no need to defend yourself you as a dealer showed what kind of people you are and the way you run your business.
Nice people, gave me a discount. I thought it was good. But one week after spending $5700, the cam shaft indicator needs replaced. They knew this was going to an 18 year kid, even though I made the purchase. Do they not inspect these cars? Let's see if they offer to fix
Awesome people! Super friendly and so helpful! Nice selection of cars and suvs. Very competitive prices. And they have a service bay! Nice corner location so you can access the lot from any direction. I will be referring all my friends!!
The acura that I found this morning is awesome! I did not have to haggle, he simply told me all the ins and outs and let me make a decision. I'm glad I decided to get it! This is the kind of person I like to do business with.
My car had a flat tire and the business owner was helpful in every aspect possible. He even gave me a bottle of water and told me that he hope my day got better. Anyone willing to do that is someone worth trusting on your next car or truck purchase.
I wish I could give 0 stars. I bought at 2004 Toyota Tundra from these people in December. I'm a single mother with a 2 year old who lives in Lexington, Ky. I specifically asked Chris if there was rust underneath and he assured me that they would never sell a vehicle with rust underneath. I figured he was telling me the truth since he was talking about going to church on Sundays. I took it to a mechanic to have it inspected a few weeks ago because I was going to drive it to Florida to visit family and my brother noticed a little leak in the rear differential. The mechanic showed me that the entire frame was not only rusted but was broken in the front. He said it was an EXTREMELY dangerous vehicle, and they should have never sold me something like that, especially driving so far with a 2 year old. I took several pictures and a video of the damage and sent it to the dealership per their instructions.When I called the dealership back, and talked to Michael, he told me "sorry, we didn't know it was like that. There is NOTHING we can do." So now I have no vehicle.
I bought my 2005 Chevy Silverado from Sellersburg Auto Sales. If you're interested in buying a good used car or truck, I would recommend you buy it from Sellersburg Auto Sales. They are good people, down to earth, and take real good care of their customers. Thank you for everything y'all done for me!!!
Very disappointed with my experience. Bought a Ford Edge and the second day of having it it started having transmission problems, Mike told me to keep driving it and to keep an eye on it, if it got worse he would make it right... well he hasn’t made anything right. Very dishonest people. All they care about is the money as usual. Will not be buying from here again!!!! And I will let everyone I know to not go there.
Bought a nice car of there lot only drove it for a couple months and started having all kinds of problems with it and spending $2,000 dollars fixing it... will never buy there again. Sales guy was nice and friendly though..
Purchased an 05 Dodge Dakota, a week after purchase I realized that one of the key fobs didnt work so I contacted them and it had taken over 3 months of calling to finally get a new one but I had to pay to program. About 4 months after purchase, engine had gotten a nasty sounding knock and about 3 weeks after that, the transmission went out i do not recommend this lot at all. Go across the street to Bills used auto, wife had bought a honda passport there and still going strong after 2 years!
Friendly, hassle free, dependable Used cars with easy terms! Owner is kind, makes you feel you have definitely come to the right place, for the right car and the right price! You get more than a great car!!😊.... Tell Mike(owner) Kay & BB sent you for their discount!😄🤗
Great place to buy a used car.Been buying from him since the mid 80s.Never no pressure to buy a car from him like other car lots.Will never go anywhere else.
My experience purchasing a car from this lot was positive.
The car description that was online was accurate to what the car was actually like. When I asked to look at the car the owner just handed me the keys and stayed inside, leaving me to check the car out without a pushy salesman over my shoulder, something you won't find at most lots.
When I asked to see some paperwork on the car all they had was the title and a few invoices for work they had done to it. They don't provide any kind of history report which was disappointing, though I purchased my own and the report was clean. They allowed me to take the vehicle to be inspected by an independent mechanic where I found out there was a bent rim and a bad battery. With that knowledge the dealer was willing to negotiate a little more than before.
I've only driven the car about 40 miles since purchasing and if anything comes up mechanically that was obviously a problem before I purchased then I'll be sure to update my review.
I don't feel like they were trying to deceive me, if there's anything to complain about they didn't volunteer enough information. They didn't have much to say which could be just as dangerous as a pushy salesman.
I'm convinced that if you do your homework, take someone with you that knows cars if you don't, and have an independent mechanic look at it, you won't be disappointed with the car you buy no matter where it's from.
I visited this place a couple months back when I was starting to search for a used vehicle. This a small used car dealership ran by to very knowledgeable people. They took their time wife me and my wife and explained the vehicle history with us as long with any past accidents, mechanical issues, etc. It took the owner Mike to greet us, and after joking around with him he admittedly told me that he doesn't like to "pester his customers" right off the bat like some of the new dealerships. I used to own a dealership out of Jeffersonville, and I too had the same mentality. I ended up purchasing the vehicle from him and it has ran great ever since for a used vehicle. I highly recommend stopping by there if you are in the search for a used vehicle.
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