It's a great place to shop for all your vehicle needs if he don't have it in stock he can usually get it the next day And the staff there is always friendly and helpful
This is the finest small auto parts store I am aware of - but it is not small... their volume is based on loyalty from nearly ever business, large and small, within the traditional communities stretching from NE Fort Wayne to W Ohio, and they enjoy a reputation that began the day they opened.
Sometimes a person needs more than a "may I help you". I for example, once I could afford to replace my van, bought a car - that needed help.
The counter woman assisted every step of the way - in fact her suggestion that perhaps I did not have a coolant leak/major problem, and to replace an inexpensive part (thermostat) allows me to enjoy my new vehicle now that winter is upon us.
From Roger to the owners, even the customers help each other.
Batteries are 15 to 20% less expensive than any "big box" stores, even the ones all the way in Fort Wayne. Come to Grabill - and remember how customer service "used to be." JEH
Friendly environment employees were right on point the service I received was so fast I was in an out in less than a minute for a break light saved me from a traffic violation will be future business for me there
I love this auto parts store. Dan has always been incredibly helpful and friendly. He's helped me figure out many of my own car repairs over the years. Highly recommend this place.
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