What clients say about CARLS AUTOMOTIVE, LLC in Minonk (IL)
I was trying to get home in the snow and my windshield wiper stopped working. I was at the gas station right next to carls automotive so I gave them a call and they were able to get it fixed right away so I could get home before it got too dark! They were so kind and helpful I highly recommend this place for any auto needs!!
Broke down on the highway hours away from my home. I was unable to be there for pickup during business hours so they accomadated me by allowing me to pay over the phone and locking my keys in the car so I can get it over the weekend. They fixed my issue quickly and pointed out something unrelated that needs attention in the future (preventative care so I don’t end up broken down hours away from my house again). Customer service, prices and quality of work was top notch. Seriously recommend this mechanic 😊
Stand up company all around !!!!! Highly recommend this shop honest , fast , and reliable everything that is needed 5/5 ! I brought my truck to 3 different shops and they charged me thousands of dollars to not fix the problem. Carls fixed it for $317 May this company be blessed they love and care about what they do !!!!!!!!!!! Thank you
Terry is such a kind soul! He went above and beyond to help me get my car fixed when I was stranded 2 hours from home. It is because of him that I made it home safely! Thank you Terry, you are such a blessing to this world!!! Gold Ford Escape lady (me) will never forget your acts of kindness
Great service.
We broke down on hwy 39, with a tire falling off our van. We got towed in around 2:30 pm and Carl had us back on the road by 4:30.
He and his staff bent over backwards to get us back on the road, which included driving to a parts store and auto salvage yard to get what we needed.
They turned a bad day into a memorable one allowing us to arrive at home later that evening.
Heading home to Arkansas and coasted into Carl’s by pure luck.
They replaced a bad alternator, that was under warranty. Made it super easy. And noticed we had a tire needing attention. Honest, welcoming staff. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Highly Recommend - Thank Y’all so much !!
The transmission went out on my car on my way home from Cincinnati. I got my car into the parking lot of Carls Automotive. It was the best place ever! The people were so nice and helpful. They helped me find a rental car and I left my car. They repaired my car at a very reasonable price and quickly. I am so very impressed and thankful for their help and hard work! I highly recommend them!
My daughter and I was traveling from Green Bay Wi. to Pennsylvania and we got a trailer tire blow out on rt. 39 south. Luckily it happened just before the exit . We got the truck off the road, and slowly krept to the shop. The good tire that wasn't blown was coming apart but still intact. I asked them for 2 trailer tires and they was closing in 20 minutes. He got the sizes and said no problem I have 4. Terry and the entire staff were awesome in our time of need. They treated us like family, and had us safely back on the road in 30 minutes. I was lucky where this happened, it could have been the in middle of the night in bad weather. Carl's Automotive repair shop is full of professional class acts. Thank you all! Highly recommend!!!!!
Jim P.
I went in very close to thanks giving. Note I own a 93 Ford ranger the valve cover gasket is under my engine. It needed replaced, the entire exhaust system, 2 O2 sensors , oil leaks , they were able to squeeze me in a couple days after Thanksgiving for an estimate I haven't been it for it yet but being able to do such a big job and squeeze me in is amazing his prices are way way better then fair. It's an amazing shop and the ppl are great
a plate on my car was improperly put back on by a jiffy lube. I was 200 miles from home and 1 minute before they closed, this wonderful mechanic graciously helped fix my car to help me on my way. Thank you Carls Automotive!!!
Two adults, a senior, and a service dog were on their way from Cincinnati to Whitewater Wisconsin at 3 p.m. on Friday of Independence Day weekend. Our van's alternator gave out and we literally coasted into Carl's Automotive. Did I mention it was 3 p.m. on Friday of a four-day weekend? The folks at Carls (Terry, Kari, and Jon) were amazing! Despite having a full workload in their bays, they recognized our somewhat desperate situation and got to work. The located an alternator and had it installed in 90 minutes. They encouraged us to hang out in their air-conditioned, spatious, and spotless waiting area. Kari was so friendly and made us feel at ease. We didn't realize until later (he was so quiet and unassuming), but we are pretty sure it was the owner Jon who fixed our van. We were so happy we took a photo with Kari and Terry (so sorry to have missed Jon). Thank you so much, Carls Automotive--a great FAMILY-run business!
My car incurred damage due to high winds and became inoperable (a shield came off and was scraping). I was 2 hours from home. I limped it into Carl's Automotive. They had me back on the road in 20 minutes and for an unbelievably low price. Honest, kind and helpful. Thank you!
Friendly people. Always kept me informed on my car. Called me if they found anything else to ask if they should repair or replace. Great place, good prices.
We broke down just a few miles north of this shop on the freeway. The person who answered the phone got me with a tech who talked me through some things and made me feel comfortable enough to drive it to the shop they got me in right away and back on the road in under an hour! Their prices were absolutely reasonable and their kindness and compassion during a stressful situation was a refreshing bonus.
Thank you Carl’s Garage for the fantastic service! We bought a boat in Illinois and we’re traveling back to Indiana when one of the boat trailer tires blew on I-39. Luckily we were able to get off at the ramp and make it to Carl’s Garage. It was on a Sunday and they were closed. We left the boat there and slipped a note under the door. They were nothing but nice, professional, and their prices are great! We never got the chance to officially meet anyone, but thank you all!
Great to have a shop close home that can do the work a dealership can do without the stealership issues. Carl's is so affordable it makes it hard for me to want to fix my vehicles when I can do my job and let them work on my vehicles with top notch results.
Very accommodating! I drove into town on my way from Ohio to Wisconsin and hubby had told me to make sure I get an oil change when I could. When I drove up to my hotel there was an express oil change right there!!! It was a divine appointment!! They got me right in and even checked and filled my transmission fluid!
Had a blow out on my RV. Called them from 5 miles away to see if they had trailer tires. They had my size In stock at as decent of a price as anywhere else and immediately took to changing no just the blow out but also another tire that was not in the best condition. These guys are fantastic and saved our family vacation for sure! 400 miles on the tires since the installed then and not a single problem. They were also courteous enough to torque all the tires to be sure we had no more issues! I will defiantly be back with any further repairs while I’m on the road!
I’m second generation dealing with Uftrings. Always treated people fair, friendly staff, and great customer service. Every vehicle I’ve owned has come from Uftrings.
Had battery issues while on a trip. They got us in right away. Replaced the battery, checked the alternator, said it was failing but should get us home to a local mechanic. I appreciate the honesty instead of having us wait for a part from Bloomington. The greatest thing was the phone call from the service manager later in the day checking to make sure everything went alright!!!! Now that is old fashioned customer service. Other shops should take a lesson.
Had a question about tire pressures they said look yourself I don't have time. Acted like they where busy far from it... lol. Going to be less busy if they keep treating customers like that. Lost one here..
Great customer service! Had car trouble in the middle of a spring break trip. Got us right in, fixed the problem and were able to continue our trip. They went out of their way to help us and get our vehicle fixed. Top notch!! Thanks again!
Was having tire problems on the highway and they got me right in diagnosed my problem got me a temporary fix to continue my trip. VERY MUCH APPRECIATED! Thank you.
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