TLDR: They refused to pay anything for ~$8,000 of steel and P&S..... I had a short and time sensitive industrial project earlier this year in Joliet. I originally selected Ace to sell my scrap to. When it became apparent that they weren't able to perform as I needed, I shifted most of the remaining scrap to BL Duke, a much larger yard. The actual workers at this company seemed legit, but I never met the management in person. They never provided any scale slips or any accounting of material received, despite being asked over multiple weeks. They claimed that because they anticipated so much more material, and scheduled staff accordingly that they were actually loosing money because of me and would not be paying me anything for the material received. I was busy working, so I'm sure some of the communication issues are my fault, but certainly not all. I would avoid this yard. As much as I'd like to support a small yard, BL duke was terrific by comparison, much better suited to industrial projects with excellent communication and documentation. By comparison, Ace is an example to me of needing to better communicate with my local vendors, and needing to thoroughly vet them in advance. I paid hard earned money for the scrap I sold them, and they seem to feel ripped off while refusing to pay me anything.
Dec 16 2025: If you read their reply and take them at their word, you’re only as much a fool as me. I doubted myself, questioning if I had been unreasonable with them… but their reply confirms their dishonesty for me. I’m glad they didn’t get me for more.
Came in at 4 pm and the lady in the office said "in total we must have 20lbs or more". This was after they threw around 15 to 20 small electric motors all over (in and out of boxes and all over the floor). My bf and I know they weighed way over 20lbs total! We had already weighed the bucket with the electric motors at home and gotten a weight of 43lbs. The office lady said we could take them or leave them but she wasn't paying for them as she walked out the door to her car and left. DIDNT GET A CENT! AND ENDED UP HAVING TO LEAVE OVER $60 IN ELECTRIC MOTORS! DO NOT GO HERE!
I see now why they get these bad Reviews. They gave me a low ball price for housewire and told me it was because I only had 56 pounds the other places give higher prices because you have to have 100 pounds. I call the place 10 minutes away they gave me a price 70 cents higher for 56 pounds they said you don't have to have a 100 pounds. What a rip off.
I'm a welder and they paid me very well for my scrap Steel. They always were very accurate on the scale. Definitely a good scrap yard if you're in the construction trades.
Will never take anything there again. I took a motor from a car there and got nothing back for it.There cheap and not friendly at all. I got ripped off!
The people who helped me were amazing! Truly great customer service and they explained everything to me to ensure I had a great experience. Plus, they pay out at a higher rate so win-win.
They ripped me off.. brought a full trailer of cast. Never gave me a ticket showing weight and had to drop my trailer to scale it. Robbed me of atleast a couple hundred dollars. They will never get my business again. Huge waste of time and money.
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