What clients say about Rod’s Heavy Duty Towing/Wright Bros Auto in Jonesboro (IL)
We blew out a tire along the interstate on our RV. From dispatch to technician, we were extremely pleased with the service and the price. Great job Rod's!
I manage a convenience store. The issues we ecounter daily are various. I know i can always count on Jarod and Red anytime I have trouble, or have customers in need of assistance. They are always here fast, and always are able to assist.
The only place I trust to work on my vehicles. They were prompt when I called to have my vehicle towed after a wreck and since then, I’ve had them fix my brakes and my tires on different occasions. My go to company when I need anything regarding my vehicle!
I've had rods towing fix all my stuff on both my vehicles. I will not go anywhere else and I'll recommend whoever I can to them. Top of the line mechanics and tow truck drivers!!!! Very professional people!
600 dollars to pick up my motorcycle and take it less then 5 and store it for two day! Ridiculous!! Never again! Didn't want to give any stars but it wouldn't let me.
If I could give negative stars I would. Who ever answered the phone did not identify himself OR the business. When I inquired about the services I needed, he did not sound like he appreciated having to think about work, let alone actually doing it( stating oh gawd, with a loud sigh was the giveaway). The quote I recieved was so out of the ball park, I am sure he pulled it straight out of his....back pocket. Four other company's charge 1/4 of the price he invented .Gladly give zero recommendations. Great job at losing business.
I’m not sure what to say about this company.. would give 0 stars if could.. I’m at lost for words. My truck was recently towed due to my son driving. I had a rosary necklace with my fathers Ashes hanging from the mirror… They wanted a $250 storage free plus $175 tow bill & the truck had only been there for 17 hours. It was not worth more than $1000 so I honestly didn’t care about the truck. I ask to come and get my necklace only with my dads ashes & was told NO. I either have the $425 tow bill or I get nothing! This is not something valuable it’s sentimental & it’s my dead father.. I will never see him again & now I will never have his ashes.. I’m not asking for much I’m asking for a loved ones ashes and im strictly told NO. They have no care in the world for others!
Unprofessional towing drivers of this company & also big liars tells u they charge 500 an hour & when job done in hour charge 1000 even do damages to the vehicle don’t accept them & they also racist ☝️
Real friendly guy he went out of his way to help me get a power steering resource cap by taking if off another vehicle but luckily he found mine still attached
Rods got right out to me when bambi ran out jn front of me causing me to land in the ditch hard enough I required a hefty pull. $150 seems steep for a quick pull out of the ditch. At least they let me keep warm in their truck while they got our car back onto the road. Glad to be unharmed, retrieved quickly, and able to drive our vehicle home with not much more than body damage.
This company takes advantage of people in desperate situations causing undue financial hardships. Individuals with a Vehicle being impounded by state police have NO choice in tow companies. Wright's not only charged $150 for a tow (from Anna), they charge an additional $50 per Calendar day. Regardless of the time of day. I am trying to help a person who doesn't get paid until next week. Vehicle was impounded the 31st, this morning at 8:54 (not even an hour after opening) they charged another day storage! So to release the vehicle the tow and impound is now $300! This person had to come up with money for an insurance premium, now an additional $300 (almost $500) and they haven't had work in months.
Hope Wrights feels good about how they operate in times of hardship!
A citizen was towed from Walgreens and is a young female. I have not ever been allowed to sit in a tow truck. After following the tow back to yard it was if it couldn't have vanished any faster. Tow truck services are notorious for having people missing when being dragged away from their things, and a young female, the day after pandemic, with more kids missing now than ever.. This community is not giving their people much to hope for.
Guys Be careful, they don't deserve one star, i wish i could give them 0.0 or negative star, they towed our truck, they charge us $150 a day for storage and guess what they drained 120 gallon of our fuel/diesel and they did not put the tank cap back in place, we have water in our fuel tank, they towed our truck and trailer and did not remove drive shaft, that is towing 101, they probably don't know, they cause more damage to our trailer, there story changed several time, do not trust them, Crystal (the owner) came up with different stories every time, also they damage our truck and trailer at the time of recovery, our unit was not in accident, we just blow a tier and there total bill was almost $24,000.00 and still they took our diesel never ever trust these people, never ever, very unprofessional, they are charging $150 per day for storage and still drained our fuel !!! the owner responds was someone was in our yard, guess they don’t have even gated yard, and by the way she changed her story and told me the tank was leaking, which is not true, I just could not believe it.
Very happy with the service we received from Weight Bros Auto. They did a great job and took care of my deductible. Thus is the third time we've used them due to hitting deer or other incidents and have received the same courteous service each time.
Great place to go for body work! Treated great. They do a good job at a good price. No one likes to go to body shops but if you have to Wrights is the place to go.
Don't go here they fixed my radiator and it took 10 days when I got it back my transmission went out because they bent the line that goes from the transmission to the radiator and I believe it was done on purpose because I caught them trying to over charge me for a part. The part was 80.00 and they called me and tried to say it was a 280.00 dollar part these people should be ashamed of themselves. I've never given a review this bad about any business please avoid like it's the plague
