What clients say about Gary Uftring's Used Car Outlet in Washington Park (IL)
Rhett went above and beyond for my purchase of my vehicle Rehett worked hard and so didn't Chad. I will be happy to recommend them to any of my friends and family. It's the best experience I have had in the purchase of a vehicle and I have purchased 4 in the last 10 years so that being said this experience with the team at uftring used outlet has been excellent. Thank you very much. Team Uftring
My wife and I went into Gary Uftring's Used Car Outlet to see what they had. Now I'm close to 70 and have bought many cars over the years and this was in my opinion the most pleasant buying experience I've had and I really wasn't expecting that. Andy Marino worked with me on this purchase I really liked working with him.
They advertise that they would sell you a car they would not sell to family. False! Bought a car and had to take it back multiple times. They refused to allow us to return it. They put almost 5k in repairs into it and so did we on a car we pd 10k for. I will never go there again and WILL NOT recommend them to anyone!!!!!!!
andrew helped my husband and I buy an upgrade to help tote our little one around in and he was so kind and patient!! highly recommend andrew and his team!
Amazing!!! If you guys need a car ask for Andrew! He went up and beyond to find the best car with everything. He was open and honest. Thank you Chad for giving us an amazing value for our trade in! Everyone worked so hard to get us what we wanted at an affordable price with an amazing warentee that lasts the entire term of our loan!!
Richard has GREAT CUSTOMER SERVICE. I felt at ease with the entire process. He made sure I knew what was going on at all times. I'm really happy I decided to purchase from Uftring.
Great experience i worked with nick on a 2012 camaro 2ss. Got the price i needed. Didnt even have to check it out. They sent all the codes quickly as well as what they did to it on the lot. They also were able to get 2 guys to drive it to des moines. And meet at my home to sign the documents. Super easy. Thanks again
Went there yesterday to trade on a f250 6.7 powerstroke. Touch screen radio didn’t even light up or come on. Shady appraisal offered me $20000 for my 14 lariat 6.7. Rough trade in was 22,000. My truck is far from rough condition. Then when I walk out appraiser was like well we can do better. He’s like you do try to negotiate. I was like nope better give me ur best price the first time. They would put my truck on lot clean retail for $32,500 guarantee.
Sadly we did not get to buy from here, although I really wish we could have! I wish they would have had the truck we ultimately bought, because I really wanted to work with Tom. We test drove a truck here, figured numbers, and the whole experience was nothing short of great. Super personable, willing to negotiate but not pushy or demanding. Straightforward on numbers, never felt they were sneaky or trying to slip anything by, which is how we felt at the place we purchased a truck from. I hope when we're ready to trade in our other older truck, we won't have to be quite as picky as to what we need, and we can deal with Tom and Chad (I think!!) at Uftring!!! Thank you guys for fabulous service and going the extra mile even when you knew we weren't able to buy from you! That alone is class and someone I want to work with!
I'm currently working with Tom, the sales people there are great. I explained my personal situation with Tom and he's on the look out for certain vehicles for me.
Went last night to Uftring Used Car Outlet in Washington Illinois to purchase a new car for my wife. Steve & Chad were very Professional & Friendly.
They took care of through the whole process. If you ever need a new or different vehicle I recommend you see Chad, Steve & the team. Superior Customer Service.
If you are looking for a good reliable car go to Gary Uftrings in Washington! Great service and a great team of people to work with! Could not ask for a better experience buying my first car!! Thank you John Buis and Chad Uftring for a great car and a great experience!!
I recently bought a 2011 Jeep Wrangler in late November, despite the “detailed inspection” many issues have occurred, The issues could have been seen during any basic inspection. The Jeep has had electrical issues and multiple leaks of various types. Which I have had to miss work for or go without a vehicle, In the four months I have owned this car, it has been in over five times for repairs, and spent 3 weeks of its ownership sitting in the drive gushing oil, waiting to be repaired or with windows that refuse to roll up due to the electrical issues.
In November, I had an inspection done at the shop of my choice, Which the majority of issue I did find under warranty, they refused to fix. Recently the transmission pan rusted out of the vehicle, which they refused to replace, despite this obviously being a pre-existing issues. However Mike did mention, how he pushed in on the pan with his finger, and how it was visually Porous and almost squishy. The next day my vehicle was gushing oil even worse, to the point it couldn’t be driven. I have had constant fights with the dealership in an attempt to get all of the issues repaired, although they have replaced a few of the issues with the Jeep, it was a struggle to get ahold of them and at one moment, I was intentionally given the wrong phone number to call. When I brought my car into the shop for the few issues they did fix, the mechanics often had no idea I was scheduled to come in, which I was told was going to be taken care of by Steve Jones. However it was constant confusion and irritation. The mechanics were rude and at one point forgot to even bring my car out for me to pick up. They also seemed to take quite awhile taking cars down from a lift, At one point I was told my car was done but it would take 15 more minutes to get the estimate done. I then called back about 45 minutes later just to be told, it would take another 30-45 minutes to take my car off the lift, which I know only takes a few minutes to get the car down and moved out to the lot. They will not call you back in a timely fashion, you have to constantly call them just to be left on hold and be passed through to multiple people who happen to all be out of the office at the same time, just for the hope someone will call you back.
Tom Taylor was so helpful, easy to deal with and made buying a car a great experience! He worked with us to help us find the best deal for our family and budget. This is our second purchase from Gary Uftrings Used Car Outlet and will be back when we are ready for our next! It feels great knowing we are supporting a family owned business that values us and treats us like family! Thanks for taking great care of our auto needs Tom Taylor and Gary Uftring Used Car Outlet!!!
The Smith Family ?
Steve Jones is the best. You want a deal and he will do whatever he can to make it happen. He is also just a great guy. Thanks Steve for all you do for us
Parke n Matthew Gillan
Steve Jones was fantastic. Made our buying experience VERY smooth, and less stressful. Would recommend him over and over again, will be returning when we want to add another vehicle to our family!
I went there to look at a car and see what my options were and they worked with me and the financing company so that I could get a car. It was the worst mistake I ever made I have to pay for new tires they told me that they Inspected it how do you miss the issue with the muffler now I have to pay money for that. I will never by a car from them every again and I will not send my family or friends there.
Love it here..the sales rep Ted Raines,and his boss Chad.. are two of the best ..cant say enough about my experience. They go all out in every angle to help you achieve the car or truck of your dreams..love them
my family and i have gotten several cars here. we just purchased a 2018 chevy trax last week. love my new car! the guys there r helpful at getting u in the car u want. my thanks to Chad and Steve for all ur help. i highly recommend?
This was the best car buying experience I have ever had. It is shocking to me to see the reviews below me talking bad about this place. Nick Cramer was my salesman and he went above and beyond to sell me this car and he did not make much off of it. I live a state away and he was willing to do most of the negotiating and paper work over the phone so when I showed up I could be in and out. He was more like family than a salesman and would recomend this Dealership and Nick Cramer to anybody looking for a car and an easy time.
Website
