Your Part Source Inc in
Swansea (IL)

Purchase a ECU in September. Upon installation check engine light came on. Was told that I have to do a throttle relearn. After connecting it to an OBD scanner and going through the process still had the same issue. Brought it to the dealer to have them go all through the procedure. They told me it came up as clogged injector on seven and eight cylinder. If they’re spending hundreds of dollars, put the old ECU back in, I had the original problem. Therefore, I determined that it was not injector. Order the new ECU from Aris tech technologies in California. It was plug-in play baby! No issues whatsoever. Tried to return old unit nothing but grief! Had hours and hours in disputing. with them and my charge company. After submitting extensive paperwork to my charge card company with proof of purchase photos of faulty. I was finally given a credit at the end of December. I would not recommend this company at all as I understand that there could’ve been an issue with the part that I received. Ironically, when they sent the part, it was not even wrapped in packaging material. It was just in a big envelope. The one I received from ARES technology was tight with a lot of Protection.

This is picture of front driverside headlight not working. They state they are fully tested. I was charged a restocking fee when I sent back. Was told they guessed I installed incorrectly even though it has plugs that only go in one way. They have this they are always correct mantality. Yet they have 100 percent satisfaction guaranteed on web page.I purchased a Dorman for almost 3 times more that works correct.

Fast shipping, great communication and response time. I emailed these guys on a Saturday evening and had a helpful response within the hour. Within a week including a holiday I had the reppacement part in hand. I would absolutely do business with them again!

I ordered a pair of trailer jacks and one of the pair was not operational straight away, however, we did not get it installed fast enough to be within the Amazon return period. The seller did not have a replacement jack and refused to refund the second unit. I have not been able to locate another one that has the same gear ratio and had to buy two units to replace the pair. I am now stuck with a unit that has no mate and cost approx $170.00. I can not contact yourpartsource because their message line is always full and they just refuse the refund with no discussion. Do Not have a problem with these folks because the Will Not fix it!!

Extremely great customer service and top notch communication!! Answered my emails very quickly and product shipped out fast . New tipm corrected my issue . Very pleased

I had an issue and purchased one of YPS services. I had questions before i purchased, during and after. John with YPS got back with me in a timely manner and always had an answer. Customer service is not common these days. This company was 10/10 from start to finish. Thank you for all of your help! I would recommend to anyone.

Had a problem with a ABS unit I bought from them through EBAY. I did contact them but right out of the box they said the unit is test before being sent out, therefore anything wrong with it must because of something on my end. They gave several different scenarios of why it went bad, none of which has to do with a possible bad transistor or electrical component in their rebuilt used product. In other words, the guarantee is based on if they think it was defective before they sent it out and off course it’s not because they test it before shipping. In other words, their Guarantee should say, “Trust us. If you get a bad one, it’s something you did, or a problem caused by your vehicle.” Before our disagreement developed, I did talk with them and request a return. The seller asked me to lie and claim there was nothing wrong with the part and the purpose of the return was just because I didn’t like it. By doing this for them, it would save them from Ebay taking 50% of their price. I understood and did what was asked. I should have realized this was a bad sign on how someone manipulates the system to their benefit. It wasn’t until later I learned the seller wasn’t refunding the whole purchase price. When I asked about it, they said and I quote, “Frankly we shouldn't have had to issue a refund period”. Now I chose them because of the guarantee offered including free returns and positive makes/reviews. In my case though, this was all worthless. I know my origin ABS modules problem was a bad coil that controls the inlet valve. In addition, I bought a Cardone remanufactured Module and installed it and it works perfectly fine with no hassles. The issue with their product was a pump runner. A transistor that pops (that’s on their unit) which means the ABS pump runs continuous, even when the key is turned off and removed. The reason is the power is continuous from the battery and this transistor/relay is what switches off/on. This is known to be a problematic issue throughout this unit type in the fleet. But my vehicle never had this issue before and doesn’t now. That means it’s not something within my system causing damage to their ABS product. My experience with this company is they will justify everything to avoid honoring their guarantee, so I strongly recommend trying someone else.

My name is Donovan Hyatt after years and years of researcher’s to find why my check engine light on took it to two dealership 2007 Dodge Ram 1500) no dealership could tell what’s going on with my truck, but after numerous research I took it to a local shop oh my goodness a local shop they change two parts but still didn’t go away, away the advisor suggested to replace the computer I procrastinated for a couple of months and in the midst of doing it I was researching the best company to but the special part from I then came YOUR PARTS SOURCE INC. I went on there website and before I sent out and email a read so many reviews and not one was NEGATIVE I said to my wife I found the perfect company, she was very supportive 💪🏿 So I sent out the email from work and the rest is history the person communicate all the way to the end of the transaction every info that was requested was delivered promptly. This company is the best I love them I will spend my money again and again with them recommend them 1000% when it comes to your car (1) excellent communication (2) respect (3) honor a sale if any I’m telling my truck runs like it should I absolutely love this company hey my computer was also plug and play I almost forget the important part of the greatest thing, because I was told would need to pay to program the computer which would be lot of money oh well god bless the person who took care of me and the company keep up the excellent work guys again greatly appreciate and highly recommend this company GOD BLESS GUYS.

I ordered the wrong part. They sorted everything out. They were proactive about the whole thing. They fixed the problem before it even shipped.

PCM went out in my 2011 ram local shop worked on it with no luck On fixing the problem wanted to charge my almost 1500 for new PCM. Called your parts source on Monday part arrived on Wednesday. Installed new PCM with no problem and only cost little over $400. Wonderful company to work with definitely will use them again if I need to.

These guys are great. I would highly recommend them. They did right on the deal as I had a little hiccup with a faulty ECU but Steve and they completely stuck by their word and made it right. Great company to deal with. I will do business with them anytime.

They stated the part was tested and approved, but the part I received was defective, my truck wouldn't start with the instrument cluster I received from them.

John was a rockstar on getting my computer issue taken care of, fast shipping and very knowledgeable!! Look forward to doing business with you again.

Ordered part Monday, arrived to Montana Wednesday. These guys go the extra mile to take care of their customers. Will do business with again. My customer was thrilled to get her car back before the holiday weekend!

Great communication! Great price. We have purchased multiple modules and all have worked perfect and fit exact with easy instructions. Thank you!

Excellent customer service and very helpful. The guys took the extra time to ensure the part was correct and gave me pointers on how to replace it. Very fast shipping!

They have repaired several computers for me their turn around time is quick and quality of work is amazing I will continue to use them and they are very knowledgeable

I purchased a replacement ECU and clone service for my SAAB 9-3 from YPS in late November. When I got the replacement my car had a very rough idle and no check engine lights. After weeks of mechanical diagnosis I took the car to a mechanic that discovered a programming flaw. While running If the key was cycled from the run to off position and back to run position quickly it would run perfect. Initially the ignition switch was suspected and I replaced it with no luck. Mechanic determined bad ECU programming and referred me to 30 year Saab technician in my area who ultimately came to the same conclusion after a full diagnosis. He also refused to reprogram the ECU because an older ECU model number was used. He also stated that it is very hard to be confident cloning an ECU from one with already damaged files. A proper fix is using a replacement ECU with the same part number and newer then properly programming it with a tech 2 and fresh VIN associated files from Saab. Cloning files from a damaged unit is certainly not the best way of doing things yet YPS did this. YPS sold me a model 2 years prior and assured me it would be fine. What a joke! Beware!! Their response to me was "We don't agree with your technician" and its out of warranty... I don't have all the time/resources in the world so it took time and resource to figure out. I made them aware of the issue immediately. Now at barely Three months old the ECU completely failed and the folks at YPS have no interest in helping me out. Very shameful people!...What a shameful way out guys! Update: 3/7/2020- Your response does not match up with our phone calls/emails at all. You offered nothing, no help. The car did not run fine, it had a issue from day one that only got worse. I thought it was a mechanical issue and chased that on my limited budget for some time before A saab tech of over 30 years determined the ecu programming was never properly done. A proper fix I explained in my Rant lol. All you said was "We do not agree with your tech". That is it! You do a lot of double talking and actually know so little about these ECUs. Go educate yourself and stop thinking your half hearted efforts were anything more than a waste of my time and very hard earned money. Apparently Your work is as cheap as your word. If any of the things were offered that you mentioned I would have taken you up on it. After 3 ECU and many mechanic bills from chasing my tail on parts you guys suggested fixing based off your previous "experience" without seeing or touching my car. New injectors were the biggest waste. I have a good reason to be unhappy! I listened to your techs and got talked in a circle. I bought the service on 10/30/19, pic shows saab tech diagnosis a month and half later. TO ANYONE WITH SAAB ECU ISSUES, BUY A USED ECU (matching your part number) AND HAVE IT PROGRAMMED FROM A TECH 2. IN YOUR AREA. CLONING A DAMAGED ECU IS A POOR ALTERNATIVE TO A REAL FIX.

Bought an ABS Brake Module off ebay and Tom noticed that the description and the part in the picture didnt quite match so he called to confirm that it was infact the correct part. The part was correct for my truck based off the photos and we were good to go. Shipping was fast and was easy to install.

Super fast turn around for ECU repair, great to deal with. Answered additional questions over the phone as needed, but just wish they would have included the exact part they replaced in the original tech notes.

Your Part Source turned my order around in less than 24 hours and had a ECU sitting on my doorstep in Florida the next day. And, IT WORKED! Exactly as it was supposed to - no surprises, no messing around - truly plug and play. Thanks for the excellent customer service. This saved me a bundle in repair fees!

I had a terrible experience with this company. They attempted to fix the Electronic Control Module (ECM) for my Mitsubishi 3000GT twice. Both times the engine would have a "Check Engine" light with a fault code 41. They told me that there was nothing more they could do for me and they told me I needed to find another ECM. They basically washed their hands of the entire repair. They had no problem charging me for the attempted repair. Tom also called me on the phone and called me a thief and hoped I would not sleep good at night because I had my credit card take back the money. Tom is unprofessional and should be fired for the way I was treated. I did buy another ECM and the car now runs perfect with no check engine light or fault codes. I would not recommend this company to anyone. They said they fix these ECM's all the time before I decided to have it repaired. After they couldn't fix it, there were nothing but excuses why they couldn't fix it!

In May I ordered a heat/ac control from Your Part Source on ebay for my 2004 Buick Avenue. The control arrived with some cosmetic blemishes that were unacceptable as my vintage Park Avenue is in well above average condition. I contacted Tom at Your Part Source who authorized a return and offered to repair my original control at a lesser cost than buying another one. I sent my control to them in the same return box and about a week later my original control came back repaired. It has been reinstalled for a little over four months now and the electronic display still works perfectly with no issues. All is good and I would definitely do business with Your Part Source in the future :-)

SHOP HERE!!!! this place is wonderful. They have been super helpful. All of my questions/concerns have been resolved. I will not go anywhere else for my vehicle electronics. THANK YOU YOUR PARTS SOURCE

Where is this? Wales? No, you're in Illinois, close to St. Louis, Missouri. I have never been to the vast flatlands between the Rockies and Appalachians where water flows to the Mississippi. I prefer run-off in the direction of oceans. While I haven't visited, I did ship my car's ECU here for repair. I am elated with the repair. It's difficult keeping my car happy because it's more catty than a thin-lipped, skinny thing at Whole Foods.

I personally had a GREAT experience. I sent my 99 Jeep Grant Cherokee PCM into them to have it fixed. They had it fixed, cleaned and sent back the very next day after they received it. Before my Jeep would shut down after it warmed up. I’ve put on over 500 miles since I got the PCM back and haven’t had any problems. I will be recommending this company to anyone one I can. Thanks Your Parts Source!! There customer service is also on point. I sent an email to them and received a reply 15 mins later.

Krik, John, and Tom were all a joy to deal with. Frol beginning to end in the purchase process they were there to help. Their knowledge was top notch and products were great priced.