This rating is based on customer reviews, inventory size, pricing, and service quality
In New Palestine, IL, Kennedy Auto Care scores 94/100 with overwhelmingly positive feedback. Customers consistently highlight Dustin, Tammy, and the team for professional, friendly service, fast turnarounds (often next day), accurate diagnostics, and fair pricing. Many note honesty and dependable workmanship. Strengths include clear communication, trust, and timely scheduling. A single serious complaint cites a missed TSB step that hurt a warranty, so quality control isn’t flawless. Little to no data on inventory variety, yard organization, or parts-finding—this appears to be a repair shop, not a yard.
Absolutely the best mechanic I have seen. This guy will fix your vehicle and charge very fair for it. Tons of cars in his lot but they are constantly changing and rotating for good reason: this guy knows cars.
Dustin is the man! not only a phenominal technician but also an amazing friend, ( and the one thing that i look up to him the most, an amazin dad to his kids . i would trust dustin and co. with any automotive issue i may have . but above all they are like family to me and so many more in the small town of palestine . i have no doubt that i could call any of them day or night and they would be there. If you want fast friendly and quality service from a shop that treat you like you want to be treated with respect and dignity look no further. At Kennedy Auto Care you are not just a customer your family .love you guys
My 2017 GMC terrain had a Jasper motor replacement in it done by Kennedy, they failed to drill out a hole in accordance with the TSB which voided anything being covered under warranty later on. I know for a fact this was done by Kennedy, be wary.
From the front office you will meet Ms. Tammy greeting you with a smile when you walk in the door. Then you have Dustin and his staff always smiling and makes sure your needs are taken care of. Checking your vehicle over and advising you of any potential problems. Fair prices and work done right. I highly recommend Kennedy Auto Care.
Best auto care I have ever been too. Very thourough and detail oriented. Great guy to deal with! Dustin is the only mechanic I would trust my vehicle to.
Was able to locate the issue fast. It was a recall so he did not charge us and told us where to go. Even gave us information on the recall. Awesome people.
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