What clients say about A & G Automotive, Inc. in Hanna City (IL)
My repair was a challenge, mice had infiltrated the heating and air system and set up house. Built huge nest, cutting of air flow to the vents.
Greggs shop is one of the cleanest I've ever seen. He and his guys did a great job!
Needed a new set of tires for my full size pickup. I had several brands picked out and Greg gave me a recommendation that met my needs and saved me money. The tires performance is what I was hoping for. Service was fast and the people there are friendly. I recommend A&G for fair, honest, and excellent service.
My first time here. Great service! Had my Truck serviced , oil and filter changed , and all fluids checked very reasonably priced and friendly service. Will be back!
Took my vehicle to A & G Automotive because it was leaking something on my garage floor. They found the problem and cleaned it up and I had my vehicle back within two hours. Very satisfied with their professionalism and service!
Once again, Greg had my issue diagnosed quickly, called with diagnosis and cost and had my truck ready to go in short order. Very satisfied with them and will continue to use them for all my vehicle repairs.
I broke down on my lunch break. They were the first company in years when I asked them to really look everything over they actually did and were honest about what could and shouldn't wait. I drive long distances to drs for my boys and need my car to be in great shape and it is now thanks to them! They even helped me with coupons since I'm not local and knocked the price down a little for me.
We’ve been taking our vehicles to A&G auto for years. I spoke with Greg about new truck tires. He saved me a good sum. When I saw the tires I was concerned they were too aggressive and would ride rough and noisy. They were not. Ride great and quiet. They also found a rattle that’s been driving me crazy for years. We will continue to trust Greg and his staff! Thanks guys! And Lori!
Bon is a GREAT mechanic! He is very thorough. He took the time to make sure my van was running good after he put the parts on. Took his time and checked everything out completely. I drive a long distance to my Mother's, and he knows I am on the road quite a bit of the time. I feel better when I know a great mechanic is taking care of my van, but also goes the extra mile to make sure I am safe on the road. Thank you so much!!!
Great communication when diagnosing the problem and contacting me on the cost before work started, very happy with the work done, our family has purchased several cars from this establishment in the past,
Greg communicates well, they made an honest assessment of issues that needed to be fixed and what could be put off or ignored. We had a timing chain, oil pan leak, and several other issues get fixed by the A&G crew. Not at all pushy or condescending. Taking all of our vehicles here going forward.
This being my 1st experience with A& G Automotive, very grateful that I was taken care of right away... friendly personnel, waiting area was clean, new battery installed & back on the road taking care of my business...
Thanx for an awesome job !
I found the service here to be very good. They listened, made knowledgeable suggestions and performed clear diagnostics. I was kept informed of all progress and issues found during the repair process. Parts cost and labor charges were fair and resonable. Will refer friends and return as needed. Great business.
For my first time at A&G Auto. A great group of people who are friendly and make you feel good about bringing your car in . The work on my car was done well car runs right
Had another shop hold my truck for over two months, couldn't find the part I needed. A&G discovered that wasn't even the problem, had me fixed up and running in a day. Highly recommend!
Highly recommend! The diagnosed my issue, had my repair approved and my transmission replaced in just a couple weeks. I had a slight hiccup and they got it in the second I pulled up and had me out the door in less than an hour. Super friendly staff, excellent work, I will definitely be back for anything big or small.
Very good. Professional and friendly. Nice, clean waiting room. Labor fee very reasonable and not through the roof. If you are in Southern Illinois, this is the auto repair shop that I recommend. Quality service!
Was offered a diagnostic free if charge over the phone. A couple days after dropping the car off I get a call that they cleared all the error messages from my car and what was wrong with it. Asked them to not do any work until I pursued the warranty on the transmission. There was no mention of a fee or cost at this time. A few days later I go to pick up the car and am informed I owe $120 for diagnostics. I will not be returning.
Went in for Air conditioning repair he charged over $1,500 first time got it back Air leaked out next day and they forgot to hook up my dials on my dash, no Air on right side took it back they charged me another almost $200. Air leaked out again next day couldn't get me back in for a week now they say its the compressor after I already paid over $1,700 total now they want another $2,000 to fix again.. that would be a total of $3,700+ and no guarantee it would be fixed im in the same place I was a month ago but now in debit and still no air he does not back up his work.. I posted this on facebook so many other people told me of him doing the same thing to them and not fixing the problem and keeping the money .. taking mine to small claims court and BBB their tv advertisement is false you can't trust them ..oh and before this I paid over $500 because my car would sometimes have trouble starting. He threw on some parts 2 days later he happened again I told him and nothing still got the same problem and out over $500 on this job..
We were on our way to Missouri when we put gas in the diesel truck. Had to wait till Monday morning for the shops to open. To say that it was scary was putting it mildly. We are from Georgia. These guys started earlier than they said on the job and got it cleaned up in record time. No damage to engine just our pride. Thank you you so much gentlemen. They didn't price gouge either. Respectable place of business and wonderful people! Thank you again.
UPDATE: I still have not heard back after sending my contact information as requested by A&G in their response to this review to both email addresses Just goes to show one more example that they don't really care about their customers and any response is feigned concern.
Came in for an alignment that was supposed to be $65. He told me they were going to try to reset the steering sensor without telling me there would be additional charges. Is that even legal still? $115 later Lesson learned.
My car sat in the lot at A&G for about two weeks waiting for someone to simply plug up their diagnostic checker to see what was wrong with my car. I waited patiently for days and after getting no call back from them I called to see what they found out. they told me day after day they didn't have time to check yet. Finally around day 14 I went out there on my lunch break to find that my car hadn't been touched still! I went in and talked to Greg - he gave me multiple excuses as to why no one had time to simply plug their diagnostic tester in to my car... and why no one even had the time or common courtesy to CALL me and tell me what was going on. This created a huge hardship on me as I had to find alternate transportation to and from work...When I came into his office Greg called one of his technicians into his office and said "go check out her car"...it took them less than five mins to come back in and say /we cant fix it' !!!! So I had my car towed to the dealer in Marion. I later received a bill for around 1-200$! I called Greg Aldridge and asked him how could I be billed for this less than five minute transaction--- and mentioned how my car sat there for two weeks and so on and so on... He raised his voice over the phone with me for 15 minutes and told me that he had to pay for all the equipment in his shop and "that stuff costs money" I paid the bill and this has been over 5 months ago but every time I see his commercial on Tv about being honest and doing good work I could vomit. I would definitely not give even one star but my review wont post unless I do.
I am from out of town and my RV broke down. I was leary about taking it to anyone. Fortunately, I have family in town that directed me to Greg's shop.
I contacted Greg and spoke with him regarding the issues. He seemed very knowledgeable, so I took my RV to him.
Greg diagnosed the issues. He talked with me regarding the cost of the repairs and came in under budget.
My RV runs better than it ever did.
Thank you Greg and team for the good work!!
Gregg and his staff are excellent. Gregg's the kind of guy that will give you an honest evaluation of your vehicle and even went as far to prioritize which items needed more immediate attention. I once broke down between Cape Girardeau and Anna and paid extra to have my car towed after hours back to Gregg in Anna over anyone in Cape. He took care of replacing my serpentine belt and accompanying pulley and had me back on the road the very next day.
Fantastic service! Excellent work! I rolled in there about 4pm with windshield wipers and fan blowers not working during strong rain storm. They were busy but made time to fix my car. I would strongly recommend A & G Automotive. Thanks A & G Automotive!!!
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