I had a great experience at Auto Link as a first-time buyer. Marcia and Joe were incredibly helpful, patient, and honest throughout the entire process. They helped me get into a car that I genuinely love and made sure it had new tires before I took it home, and they’re also replacing a piece on the vehicle free of charge, which I really appreciated.
Buying my first car and building credit was stressful as I went to many dealerships in the surrounding area and back north towards where I live (since I am in college), but they took the time to answer my questions and made everything feel smooth and straightforward without being pushy. I’m excited to start building my credit and enjoying my car, and I couldn’t have done it without their help. I highly recommend Auto Link!
I bought a beautiful Cadillac sedan from Auto Link and my experience was top tier. The sales team and finance department made everything smooth and stress free. The car I purchased was as described with no issues at all. Making a large purchase such as a new vehicle is a big decision and I highly recommend this dealership as they are good honest people and easy to work with. I will be using Auto Link for future auto purchases.
About 6 weeks ago, my car went dead, had just hit over 200K miles. It was towed to The Auto Link. They allowed me to keep it there until I was able to purchase another vehicle. The entire process was simple & seamless. Andy, Joe & Marsha were exceptional…Joe was very kind and caring, not something I was expecting, though am truly grateful! A great buying experience! Thank you Auto Link! ~Nikki H.😊
I was in a tight spot and needed a descent vehicle as my truck broke down. Joe and team went above and beyond. They werent pushy and the paper work was a breeze. Thanks again Joe you rock!
Joe and Marcia made this purchase easy and painless. Making sure that I found the vehicle that I was looking for to helping me to secure financing. If you’re looking for a quality vehicle, give Joe a call!
We bought a 2007 Ford E350 Super Duty Passenger van (Extended version) at the beginning of April this year, but our search for a perfect van started a couple of months back. Joe and Marcia heard our story and they were very willing to help us out whenever we would be ready to start the new chapter. We made one phone call, Joe knew exactly what vehicle we would love, and the following day the van was ours. Super fast, super friendly. This place is probably one of few around town that would not rip you off or try to scam you. They are honest, professional, and they will work with you and your individual situation. We had fun cracking the jokes throughout the whole process with Joe.
The service was great, the people there were really kind and understanding. I am very bad at explaining and such, but I would definitely recommend them if anyone needs to find a good reliable car. Great experience over all 10/10
BUYER BEWARE! Very nice people, but I'd recommend having your own mechanic check out any car before you buy here. Lights came on the minute my son got the car in the driveway. Mechanical problems non-stop for next 3 months. 500 miles on the car and a $3500 bill later. Will never buy here again. "We sold as-is".
I been dealing with Auto Link for a few years and one of the best places to buy a vehicle from. Joe, is very awesome, Marcia is amazing, Zack definitely will get you right if you have any car problems, and Andy (my dad) inside joke the owner will definitely work with you. So if you're looking for a vehicle Auto Link is where you need to go. Very great customer service & everyone there is amazing.
Fair price on a well used vehicle. It would have been 5 stars but we are closing in on 2 months waiting for the title?? I have been in to the dealership twice now. Anyone else pay cash for a vehicle and wait over 2 mos. for the title? This is a shady dealership. Beware!
I want to thank Joe for all his help throughout this process he answered any questions I had and was very respectful wasn't pushy about anything, it was one of the most simple and easiest car buying processes . They work with you and are up front and honest with you. They will get you in the car that you want they go above and beyond for their customers and im glad to be one of their customers. If you want to go and have a good car buying process call Joe up and he will help you. I love my new vehicle.
Thank you again Joe
I've been going here for all my automotive needs for a while now. Jake and his team are one of the best. I can't put it into words on the great jobs they do... Auto Link / Jake and the automotive team are highly appreciated and recommend.
We bought a truck from auto link inc . Drove it a 1/4 mile down the road when it went into limp mode we drove it back. They kept the truck till they figured it out. They spent roughly 8,000 dollars of their own money to make it right. They did not charge us for anything very good to work with! Would highly recommend them and will continue to do business with them!
I just want to say thank you to all the staff at the Autolink in Bartonville Illinois starting with Marsha you are a great human being inside and out, when I say customer care this lovely lady understands before you need her too so thank you Marsha. And Joe when you answer the phone even when I'm on the side of the road with smoke rolling out of the motor you managed to say the right things to ensure it's gonna be ok." I'll have Jake give you a call right back stay by the phone" so Thanks Joe. Now Jake you had your hands literally all over our equinox before we got her, from the very moment we pulled off y'all's lot I felt safe in knowing you had our back through our maintenance issues from day 1. That since of security comes with is hard to find but I have that with you Jake so thank you for having greasy hands at our expense. I look forward to making my car payment in the morning but to top it off, when we did breakdown we got a tow and I will be glad to pay that off as well because the service wasn't included in my insurance for towing and rental. So Autolink as a whole had our back and said we got you no worries we will cover it until you are able too. This question is to the people reading this, Why wouldn't you want a great car at a great rate? Autolink I love you all
Bought my first vehicle from The Auto Link today. Everything went smoothly and professionally. The people there treat you like they really want to help you. Thanks Joe, Thanks Marcia, and Thank you Jake. You made Dolores Major and I happy campers.
Just made my first off the lot car purchase and everyone here was so nice and helpful, from Joe the salesman, Marcia in finance and Jake in maintenance, they made it such a smooth process. I would definitely recommend giving them a shot.
Great work done...at a Reasonable price. Just got tires and oil change and 4 wheel alignment....and a full detailed. Very happy thanks jake bart and curtis
My fuel pump went out (or so i thought) and the guys that worked on my car were super fast and they helped me out so much! I thought i was gonna charge an arm and a leg, but they did everything they could to hook me up. I’m very appreciative of how reliable and trustworthy they are here at this shop. Highly highly recommend anyone to bring their cars here if any work is needed on your cars!
Joe and the rest of his team did a phenomenal job helping me find and purchase my new car!!
Also I am highly satisfied with the help I received navigating my first car loan experience from them as well! Very thorough explanations of all agreements signed without it taking up a great deal of time.
Would definitely recommend AutoLink to family and friends. 😊👍
Service department does a great job. Jake is great with customer service and Angel and the whole service team does a great job. Estimates are clear and well explained and repairs are done with high quality parts at a great price. Another plus was being able to bring my car in in the morning for the inspection and having all the work done that day. Having grown up around body shops and working in a few briefly, this was one of the best quality ones I’ve seen and the only place I’ll take my car from now on
Such a great place and the workers are really awesome. Glad a person like Andrew Garrison opened such a reliable car place. Thanks Auto link💜💜💜10+ years will treat you just like the pictures show❤️Thanks guys
Andy and his team were able to get me back on the road when other companies said it would not be possible for 3 months due to supply chain issues. The Auto links team found the part after 25 calls to suppliers and I was back on the road in 2 days. This company is honest, has great customer service. The communication and workmanship was appreciated.
Thank you to the Auto Link Team
If you’re looking for a car or needing service on your car make sure to go to check out The AutoLink. I been dealing with them for a few years now and everyone down there is Awesome. I just wanna say thank you to my AutoLink family for everything you guys do.
If you’re going to buy a car make sure you come here! Joe was my sales rep & he was amazing! Helped me out with everything that I needed & wanted. Made me feel super comfortable & welcomed. Not sure what the lady’s name was that did my financing but she was amazing too! I now have a beautiful 2018 Subaru Legacy that I absolutely love.the auto link is the absolute best place to buy a car!
Definitely a great place to get a vehicle! The people are nice, they went out of their way to make sure I would get approved. When I wasn't approved for one truck, they searched until I was approved for one! Had the truck not even 48 hours and a tie rod breaks, so my husband called them and they had it towed back to the shop free of charge and they are fixing it for us! Such a great experience! Definitely would recommend them.
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