Trickey's Service Inc. in
Wood River (IL)

I got a flat tire, and the roadside guy sent by my insurance wanted to charge me over $150 to patch my tire on the spot. The next morning, I popped over to Trickey's and they had my tire fixed and replaced within 10 minutes and only charged me $25!! Could not have asked for better service. Its great to have small local businesses here in town. This place is the go-to for all my coworkers, and it's now a go-to for me! Thanks!!!

Unprofessional and very rude. The Lady at the front desk could use an attitude adjustment, their prices too.

If you want to be charged and arm and a leg for someone to do nothing, this is your place. I needed a jump and called Trickey’s for the guy to show up and say his jump box didn’t even charge my battery. He still charged me $98. ?

My car was impounded for 3 days they wanted 800 dollars lol that's crazy Definitely a bunch a thief's. super disrespectful and un professional definitely pass by a couple times they have no business coming in now I understand who has to pay the price

The people are very rude and get smart with you just for asking questions. Do not recomend having to deal with them. Edit: I never cursed, raised my voice or was rude. Simply asking questions regards to pricing and other issues, and they were not wanting to answer, and exaggerated tones as if they were tired of dealing with a customer. Never once said what they did was wrong. Just asked questions and was met with high hostility. 100% do not recomend people that don't want to give you the time of day

They were very nice and accommodating to me. The lady was nice from day 1.

The employee's are totally awesome they answered all my questions with the utmost courtesy, and the prices were the cheapest around the area.all and all just good people.

I had trickeys towing haul my f150 for me. Thay told me it would be about a hour before some one can get my truck. i was ok with it being it was at my house. just would not start needed to get it to the shop. Got of the phone and driver showed up 15 minutes later I was very impressed with the speedy response. Being that I was not expecting them for an hour and they showed up in 15 minutes. Driver. Was very professional, very polite, very nice. I will call trickeys if I ever need a tow again.

All the years we have used Trickeys to haul long distance for our trucks when they break down doing long distance business is not easy to find a good reputable company to get my trucks towed from the interstate to be Repaired. I do not know of any other company with this much over the road experience or that can tow legally through other States. Trickeys has always been.our go to company when our drivers are close enough to Wood River . From fuel tankers to Legacy cabinet trucks 18 wheelers depend on Trickeys when they are in that area. Keep up the great work! Big Shout out to Trickeys 60 years in Business!! Happy Anniversary!! How proud your Parents would be! A great accomplishment for a Women owned Tow Truck Company!! Keep on trucking we are all proud to have a skilled professional company towing for us!!

We were ran over on the side of the highway we were hit by at 80 miles an hour by a truck that the guy fell asleep trickys towing got our vehicles and while me and my wife are fighting for our lives they stole all our tools out of our truck. I own a plumbing company and they left me with nothing. And I tried to steal my truck

Broke down in daughter's car with kids in the car. Called Trickys and they said someone would be their in 15 minutes. Driver showed in under 10 got us home very quick. He was very polite and professional. And the charge for the tow was very readonable. Would recommend highly over other local tow companies.

Visiting from Seattle. Car impounded Friday night, this damn location isn't open on weekends to get your car out - what the heck... Isn't this predatory since you'll likely be eager to capture storage fees you wouldn't let me get my car out those extra days

I can't believe this place has less than five stars. I had to use them twice in less than a week (two different vehicles), and they had everything fixed and out the door more quickly than any other service facility I have ever used. And their pricing is way lower than anyone else. I would highly recommend trickey's.

Had to pick up a car that had been towed from Roxanna and had been there for less than 2 hours. Thought the charges were a little excessive for a tow that was there for about an hour and a half. The ladies in the office were very nice and helpful.

They need to shut this trash pit down . These tow drivers and mechanics are racist and dirty. I would say typical but these deadbeats are literally bottom of the barrel . I know they are methed out. Got my car towed due to basically being in Mayberry after hours . Had to get my car the next morning and these lowly $12.75 a workers had the nerve to be rude then there was no trash can or bathroom as they make you wait . my friend had to vomit . She ended up going to the side of the building one of the dirty mechanics comes and tells her to clean it up . Terrible service , terrible people. If woodriver wasn’t so small they should have been out of business a long time ago

On July 4th, my young daughter, pup, and I blew our second camper tire while returning from a camping trip. Completely stranded and left to fend for ourselves by Progressive Insurance after not having a single claim for 9 years or ever with this camper, Trickey's responded with a semi to haul my camper while stranded on an overpass. The above and beyond way the owner showed up and personally assisted with every step. He provided protection with his personal vehicle until I could safely get my little family off the road. They then hauled my camper to my home where I was able to get it parked. Total time from call to delivery was around 1 hour 30 minutes. The driver was knowledgeable and very respectful. Their business model and example is one to followed and I for one am VERY appreciative for their quick response and incredible customer service.

The owners wife is Evil in my opinion. Ruder than anyone I have ever encountered. Mean and greedy. Charges $258 for a tow of 5 miles and then would not release car without having owner produce certificate of full coverage and proof of ownership. Created every obstacle to owner of car in order to get car to released to Star Farm so it could be towed to auto body shop thus getting 4 days of lot fees. They are Scam artists in bed with Local PD that called for tow after minor accident. Car was determined by Roxana FD to be underivable. Owner, male, is volunteer Fire Fighter for city of Roxana. Can you say conflict of interest? Run from this business. My opinion, crooked as a bag of snakes.

I really hope nobody has to deal with this company. Such a rip off. My car broke down and I went to get a tire and while I was gone this company towed it. It was a Saturday morning so they weren’t open to let me get my vehicle but charged an outrageous amount for the weekend storage fees. $525. I then told the rude lady who answered the phone that I don’t have the money to get it out but could I come get my personal belongings. No was the answer I got. So I lose everything. It’s not right. I then spoke to the manager. He was even ruder than the lady who answered. This should not be allowed and they should be reported to the BBB. I think that’s just what I’ll do.

Hope you never get a car towed by these people. 383,00 dollars just to get car out of impound 50.00 add a day took two days to get out. Cost 483.00 scam. Should be illegal for what they do to people. I pray for the same to the people who own that place. And I'm being nice ?

Amazingly, I am a lienholder on a vehicle and they kept the vehicle for over 30 days and never notified us that they had the vehicle. Charging $50 per day for storage. Had they called us 25 days ago, we would have been more than happy to get the vehicle picked up. Also, charge us $25 for a lien search but miraculously couldn't even FIND the lien?? Really?? Well, we know what it takes to become a millionaire. Going into the tow business soon!!!

The driver was extremely polite and very friendly. Had called and they said they would be out in twenty minutes. I was in granite city. Waited and waited and when i called back after forty minutes or so they said they were coming they had gotten a police call for a tow. I understand but common courtesy would have been to call so i knew and my ride wasnt sitting there almost late for work waiting. Biggest reason why i will never call and would recommend every one check around or at least find out what they are going to charge before hand....they towed my car from walmart in granite city to woodriver. Charged me $258.00. I thought he was joking at first. Thank god i had just got paid. Took almost my whole check. When i had it towed to repair shop...another towing company charged $85.00 to go from woodriver all the way to collinsville. They were shocked at what i had paid with trickeys as was everyone else. Everyone had told me do not ever call trickeys because of their prices and now i see why. Again definitely ask what they are going to charge you to make sure you dont have to stop by bank and take out a small loan to pay them.

i Had an issue with trying to locate some bolts that were removed during tow. The lady that answered was courteous and helpful. She contacted the driver and then called me back to let me know that he had given them to an employee. I think the customer service was good.

Extremely rude, terrible customer service, wouldn't even let me get my cell phone, eyeglasses, and purse which contains my wallet that has my whole life in it.. finally after contacting an officer they allowed me to get only my purse. Trickeys is a great name for this company, because they are extremely tricky and I feel like they make up their own rules or fees just to screw people..

y car stopped just off 255/143. Called my insurance provider who informed me the network provider would be tied up more than the usual time. I asked if we could find some else and after talking to a supevisor this towing service was called. To be fair they aren't not a network provider so I expected the rate to be slightly higher. The network provider is $110.00 for about a 26 mile tow. But when Trickey's was call the quote was $298.00 to go the same distance. I told my insurance company that Trickey's was too much especially considering the network provider is one-sided the cost. So the contacted the network provider so the would show up. Since I am stuck waiting I decided to call to see why Trickey's cost three times more. The lady answering the phone was very friendly and told me the charge is based on mileage. So I was face with wait and pay $10.00 additional going with the network provider, or $198.00 additional going with Trickey's who aren't in my network for a total of $298.00 to get my vehicle home to a repair shop. Luckily I called because I found out there were going to dispatch a tow truck even though the did not have cclearance from my insurance company to come tow my vehicle. I told the lady that I didn't want them showing up at all. PLEASE NOTE: I rated Trickey's with two stars only because the lady that answered the phone was super friendly and helpful in helping me understand how the determine pricing. Hats off to her for doing a great job.

I called in order to request general information and the woman who answered the telephone, even though she sounded very enthusiastic, was very short with me and even hung up on me before I could finish speaking. With work and loyal customers being so hard to come by in this day in age, you would think that business owners would work a little harder at making sure a new, potential customer is satisfied before ending a conversation. I do believe I will stick with ERNIE'S WRECKER SERVICE (most pleasant telephone conversation of the morning), Allen's Tire and Wrecker Service or Paule Towing when I'm doing my job of recommending Wrecker Services, thank you to these 3 businesses for being friendly and making sure that I had all the information I needed before hanging up...Tricky's Towing, you might want to reevaluate your customer service skills so there aren't more negative reviews added to the long list that I have already come across. Thought that I would give you a shot, but it seems as though you treat everyone the same and spending the time to draw my own conclusion was nothing but a WASTE of time.....

So you car gets stolen...and you get a call from the WRPD that they found your car. If you think your day has just gotten better YOU ARE WRONG. more than likely your car was towed by Trickery's Service and your day is fixing to get a whole lot worse, believe you me. This is the second time they have ripped me off in the 30+ years that I have been driving. Both times I have not solicited there services, they were called by the police to respond. My latest encounter with Trickery's cost me 580 dollars for a 15.3 mile tow? Lucky for me my auto was delivered to the WRPD garage and I was not gauged for storage fees and other misc bogus trumped up charges.The people that work the counter there are rude and arrogant. They refused to explain they cost of there services rendered and told me to pay the bill or get out??? So in closing I would like to thank the great folks at Trickery's Service for another job well done and If this is the last time that I am forced to do business with these Charlatans I will consider myself lucky.

This business rips off local citizens. Just hope you never get towed after an accident, especially when Trickey's is dispatched by Alton Police. Will cost you over $700 to have your vehicle released. A trip charge, tow and "storage" should be around $200 as a fair price. Where is the extra $500 going? Even if the fair cost was an additional $100, still a real problem. Maybe the agreement between the city and vendor should be reviewed?