Great experience. Our child needed a tow from their college to a repair shop, and J-Team worked with me to handle everything from a distance, as our student had class and work. Was able to pay online. They kept me updated via text when they were going to arrive, when they did arrive, and when the car was dropped off. Hope I don't need to use a tow service any time again soon of course, but will absolutely use again if necessary. Highly recommend. Oh and price was reasonable/expected.
Can’t say enough about Sean and J-Towing. He were very prompt, communicative, and acted swiftly to get my car towed and over to the dealer. I felt good knowing that I had incredibly professional intelligent people helping me with what was my second flat tire in three weeks so their service level was very helpful for me. I would definitely recommend them.
Josh was so kind and helpful. He took pictures to show me where my car was when he dropped it to dealership. He was genuinely concerned about my safety. Highly recommend j team towing
Josh Hughes picked us up today. We were stranded, and the nearest service centre was 100 miles away. He arrived precisely on time and was fast, efficient, and very knowledgeable about my electric vehicle. He was over the top with customer service, had a great positive attitude, and made the long wait ever shorter. I would highly recommend the company and Josh to anyone who needs help.
Brian Parent
I would stay away from this company based on my experience. Also read owner responses to negative reviews. That should give you idea of what service you will receive. O stars
And yes I was your customer and my review is 100% accurate.
I dealt with a guy named Rick. He showed up early, got straight to work, and sent a photo showing safe delivery of my vehicle to the local service center. Highly recommend the company and highly recommend Rick.
Jason is absolutely amazing! He made my tow set up super easy. He set up sending Josh out to pick up my Evo and bring it to the shop while I was at work. Josh was great! He called and texted me to let me know he was on the way to pick up, when he was at my house, and when he was at the shop before dropping it. Highly appreciated! Jason and his team are the best at what they do! Always recommending them! Thank you guys!
Excellent service today. My rear axle broke in half and they came as quickly as possible. Got my car safely to the dealership during a stressful time and communicated well with me letting me know eta, texting me as soon as my car got to the dealership and the managers name that received my vehicle. I appreciate the fast response time especially during rush hour traffic.
Top tier service! Had a flat on the lucid and Jason came lighting fast! Got me to my destination safely and was a true professional! Words can’t explain how satisfied I am. Phenomenal business all the way around! 10/10. God forbid I need another tow, but if I do I’m call J team towing first!
Ps- Jason when I grow up, I want to like you! Stay awesome.
On behalf of the client BLT who needed her car towed to the dealership Jason did an excellent job! The entire experience from initial call to car on flatbed was easy peasy and a piece of cake! Thanks Jason
Very prompt, pleasant and professional. Drove with him tow truck was immaculately clean.
I highly recommend this service when you get in a jam!
Driver was very friendly to me.
Ed Samuelian
I had flats on 2 tires pulled over on the shoulder of the expressway right at rush out. My tow driver Rick got there within a reasonable time and got me and my vehicle home safe. He’s a very professional and polite young man. I’m happy to say, if I ever needed another tow I would definitely be calling back this company. 2 thumbs up and 5 stars for Rick. Thank you!!!!!
Driver was nice but do not recommend company. Took advantage of the fact that i had a flat and was stranded on an intersection and completely overcharged me. To charge someone $7/mile is insane. Not to mention "after hour fees". They failed to mention these prices and fees beforehand or I would have never went with them
I had a good fortune to have Rick assigned to my classic car rescue. Old Cars require special care and Rick took care of it like it was his own. Not everyone can provide the professionalism and high-quality service these vintage vehicles demand. I highly recommend J- Team towing.
Sean was wonderful to work with. He was incredibly kind and helpful. He made towing my car a much better experience than I have ever had in the past with other towing companies. I would recommend his services to anyone who needs towing.
John was WONDERFUL!!!! I called my roadside assistance and they assigned J-Team to me. John was prompt, friendly, helpful and his communications were outstanding. He took great care with my car and made sure I was taken care of before he left. He even made sure to mention to the dealer they should wash my car. His attention to detail was top notch. I can't say enough nice things about John, he was wonderful as I said.
Amazing experience with John! I got my SUV towed in 2 minutes right after my call. Professional, and very careful with my SUV. I’ll give you 10 stars Jonny!
John was extremely professional and helped jumpstart my car. He was quick, professional, and extremely friendly. I appreciate his help and highly recommend the J-Team to everyone .
I was stranded on the highway with a blown tire. My roadside service contracted with J-team as I needed a flatbed tow. John called me while he was on his way and kept in good communication with me until the car was loaded and on its way, as I had left the vehicle already. He sent me the photo as well which was reassuring!
I had a great experience with John. I was not there when he went to tow my car and therefore the car keys were not present which was necessary to drive the car onto the truck. John came to me and picked up the keys himself then returned to the tow site to finish the job.
Through all of this, he was extremely friendly and patient, even though it was my fault I was not at the site. I would highly recommend this company to anyone. It is great to see people who take pride in their work.
Received frequent updates until the truck arrived, which was only 40 min after the call. Driver (Jason) was extremely friendly, professional and knowledgeable. Great service!
I would definitely call them again if the need arose.
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