What clients say about Transmissions Plus in Colona (IL)
I had to pay to find out what was wrong, but then they wanted me to pay more. I also had to pay to fix things that weren't broken, so I still had the same engine codes I went in to get fixed. I would not recommend coming to this shop. They will make you pay to find out nothing, then make you pay to fix nothing.
Been here a couple times and always felt like it was fair and happy with the results. Until now I took my daughters car there which they had over a month, after extensive work costing 3500 the probably still was not fixed, in the time they had it they replaced the thermostat without approval which I would have denied because it wasn’t even a year old and the issue was electrical. They also told me they were replacing a CV boot and after I looked at the invoice they changed the entire CV shaft and charged over 600 parts and labor, after all four struts, both outer tie rods and one inner the front end still sounds like garbage. The day we got the car back it had the same electrical issue which was cooling fan staying on after car was off and killed the battery again. The following day my daughter took the car back under there recommendation to look further into the issue. Once she was there they told her to call my wife or myself on what to do with the car and then proceeded to take the car apart without any approval because “they were concerned it was going to overheat” which she had driven it to and from work without any issue of over heating. While the took the car apart they refused to put it back together and let her leave. I went into the shop and talked to Lori and the head mechanic and I told them it wasn’t right of them to work on it without approval twice now. Because the first time was something they didn’t needed done and the mechanic told me it had a code for it and even stated the code. Looking at my invoice it says P0128 - coolant thermostat—- engine fan not shutting off so if they had actually read the code they would’ve known exactly what I told them it was an electrical issue not the thermostat. It wasn’t until this time I had personally given them the ok to change the correct part finally, which I didn’t know until after I left they refused to put the car back together and let her leave.
Will not ever be back, will not ever recommend someone goes here. I only did because right now I’m working over 70 hours a week and didn’t have the time to do it all myself, which is normally what I do. I’m all for supporting local business but they will not get mine anymore.
I would highly recommend Transmissions plus, the shop is very honest and staff are friendly. The repair work performed was done much quicker then expected and was of high quality.
I would like to give a huge shout out to Carter at transmission plus. Honest, reliable, dependable, and fast shop. Thank you so much for getting my Cadillac back on the road.
I have never had a vehicle that had a transmission issue so when my Honda had an unexpected transmission failure I was at a loss. Transmissions Plus was there every step of the way and was able to get the work done quickly (about a week) to help alleviate the pain of borrowing/renting a car. I also can rest easy knowing that they guarantee their work with a warranty.
Outstanding experience! After our transmission failed in our 2018 CR-V, we called around the QC trying to find a shop that could help. Carter with Transmissions Plus answered right away, took our info and within an hour found a replacement transmission with less miles and got us scheduled. The replacement parts and labor were fractions of our local Honda dealership and Transmissions Plus was able to get it repaired/replaced in half the time originally expected. 👏👏👏👏
Thank you to Carter, Devon, the wonderful office manager(I didn’t get her name) and the entire Transmissions Plus group:)
I hope you never have transmission problems but if you do call Transmissions Plus first!
This business is just what you want in an auto repair company. Everyone was responsive, professional, and honest. I don't live in the area and was so happy I followed review recommendations. Carter and Patricia were a pleasure to interact with. Highly Recommend!
On the road 300 miles from home and destination. Car lurches and Service Transmission and engine lights come on 40 miles from hotel. Talk to Gary and he agrees to look at next morning. Checked my codes, explained what he found... And charged me nothing. Much appreciated. Don't live there, but if I needed work, that's where I'd go.... Thanks?
I came in from out of Chicago. I only planned on coming in for a show and leaving. My transmission broke down. The turnover time was two days. Estimate was three. They did a great job by giving me a warranty on the trans too. Dropped me off at a safe hotel and picked me up when it was ready.
Thanks Bill and awesome receptionist.
Great people who do quality work at fair prices. This shop has taken care of my family and I for decades. I will recommend this shop to anyone needing help with vehicle repairs.
Reasonably priced work and great service!
Not knowing much about cars and always being afraid I’ll be taken advantage of in this area it’s really nice to find a place that is trustworthy! I have been here twice for repairs and will continue to come back. I highly recommend.
In the course of a year, my husband took his car to them 3 times for the same problem. It was never fixed. Paid $3,400.
Took it to Eriksens, they fixed it.
Went back to Transmissions Plus to negotiate getting some money back. I was shown the door. WORST EXPERIENCE EVER.
Transmission plus is without a doubt the best safest concerned about all your auto or truck services. I take all my vehicles there and have for years with each vehicle I purchase. Top rated and I have proof with no problems that they have corrected . All trans flush with each vehicle that I have purchased . No problems 😊
Awesome service. Actually opened up the rear diff housing to assess the repair needed, and thoroughly explained all options available. Couldn't ask for more on a big job like this. Need more auto service centers like this one. Top notch IMO.
We had a transmission issue on the interstate, six hours from our home. Luckily, we found this place and they prioritized trying to diagnose our issue. Although the issue resolved itself while test-driving, they put as at ease with their prompt attention, and gave us the confidence to get back on the road. Thank you Bill and team!
We had our van towed here for tramsmission issues. Bill was very informative, their staff was very friendly as well. He always returned my phone calls if he wasn't available. Once the parts were in the repair was done very quickly. I would definetly recomend Transmissions Plus for your vehicle maintenenace needs. Pricing is fair, turn around is fast, good job Transmissions Plus!
We took my husband's truck in last November for a transmission build. We spent $2200. Since then we've had to take it back twice. We have shoveled out $1000 in rentals. And that's renting the cheapest thing we could find. I'm sorry but we cannot recommend. They could at least help pay for the rentals.
My family and I used to take our vehicles here over 16 years ago when we lived in town. I recently needed my vehicle repaired. The shop does not have a coordinator which I believe they could benefit greatly from. This place is an old school repair shop. The mechanics are in charge of customer follow-up and mechanics normally aren't customer service friendly. So I guess what I'm saying is if good communication and customer service driven is important to you, this isn't it. But if you want a trustworthy and knowledgeable group of mechanics to do a great job and at a reasonable price this one's for you.
Wife and I get a lot of car work done here. Just had a transmission done and it was fast and under what I thought the cost was going to be. The staff is friendly and fast to call if needed with questions and they always ask before charging. And they use your parts if you bring them with the car which I like, sometimes you just have the part. Place is clean and easy right off the road. Parking lot can be a bit crowded but location is good.
My wife's Transmission went out so we brought it here to Transmission Plus and they were great. They kept me informed through the whole process. They had the trans pulled, rebuilt and re-installed all in under a week! Dropped it off on Monday afternoon and they called me Thursday evening saying it was done. They are super professional and just an all around great group of people from the Secretary to the tech. 5 stars and I'm most definitely a return customer.!!!
I have been going here with all of my cars for about 18 years. I know if I have a problem I can trust them to fix it fast and for a very reasonable price. They are honest and knowledgeable, always consult with me before proceeding with any work. I would highly recommend!!
Transmissions Plus is one of the best auto repair establishments in the Quad Cities and definitely the best in Colona. From the moment you walk in the door you know you are "in good hands". The service is friendly, competent, and thorough. I've had my cars serviced here once the manufacturer warranty expires, and I have never been disappointed. I highly recommend Transmissions Plus.
Just recently took my 88 Jeep Wrangler to get the transmission looked at. Glenn has been very helpful and always calling me with updates on progress and cost. Too many repair shops aren’t all that “nice” when talking to customers but Glenn has been very nice to talk to and will answer any question in a polite respectful way. He has been a pleasure to work with and I’m sure everyone else there is too! I would highly recommend this place to anyone and will continue to give them business.
I bought my 2006 ram 2500 in January 2009. In November 2011 with 76,000 miles on it, the transmission started acting up. Took it to Transmissions Plus. They had it completely rebuilt in 2 days. Have 170,000 miles on it now and just had the fluid and filter changed there. Glen said everything looks great and it is still shifting good. Definitely will go back.
We exited off the interstate with what we thought was a failing alternator and stumbled across this wonderful place. The people at Transmissions Plus were super friendly and had us back on the road with in an hour with a shiny new alternator. The waiting area was nice and clean and had coloring books for the kids. They really saved the day!
Being overly frugal our family typically has at least 3 older vehicles over 100K miles. Trans Plus got recommended by my local mechanic for engine work he couldn't do. Was very pleased with the outcome. Another issue (vibration starting at about 45 mph) that more local shops could not identify the cause brought me to try Transmission plus again and they quickly found and fixed the drive shaft imbalance. I then switched all my business to them and have been very pleased for many years now that included many major repairs - head gasket leaks, front wheel shaft damage, exhaust manifold converter repairs and a rebuilt transmission. They maybe more out of the way for me but I'm glad they are there.
I mainly go here because it's within walking distance of my home. However, the few times that I have taken my vehicle here, I have not had a bad experience. So, I give them five stars. If you do a google search for Transmissions Plus in Colona, IL, the Google result page shows that they are open Monday through Sunday. They are not open on Saturday or Sunday -- just Monday through Friday. Update: I took my truck back to Transmissions Plus because the engine would die for a few seconds and then restart (over and over). They called me back and said they couldn't find the problem. When it was running, I took a chance and drove it to a local parts store and asked then to do a computer diagnostic. They found a negative voltage on the throttle position sensor. The parts guy not only found the problem in a few minutes but showed me exactly what was wrong. A hose clamp had worn the insulation off of two wires on the throttle position sensor and they were touching each other. I bought a new sensor and installed it in under 20 minutes. My truck has been running like new for the past several months.
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