I had a flat tire and needed my car towed, and the service I received was excellent. Cantrell’s Towing & Recovery arrived quickly, were very professional, and made a stressful situation much easier. Mike, the driver, was courteous, explained everything clearly, and handled my vehicle with care. I truly appreciate how smooth and efficient the whole process was. I would definitely recommend them to anyone needing towing or roadside assistance!
To the owner, Aaron, What you did in this video, {23 cars underwater, one held the truth} on you tube, forever made the most positive impression on the public. I believe you no longer have to carry the weight of public opinion with respect to "To be frank, We dont have the best reputation." It's my opinion, you have raised the bar, you have set the standard. I'm always inspired by people who raise the bar, whether in their field of work, parenthood, or giving back. You inspire others to do good, some may say, A TRUE LEADER.
What a morning lol but they definitely helped me tbis morning and made it not as stressful I had a younger gentlemen named Joseph he did excellent and made me laugh even woth a stressful morning
Of i could do 10 stars i would these guys are by far the best towing company I've ever dealt with.... they had a wrecker to me in Iowa in less than an hour Donovan got my rig hooked up we fought the driveshaft got hooked and gone and to Cantrells shop in under 2 hours start to finish then the on call mechanic I can't remember his name sorry but he and Donovan got my driveshaft back in got me jump started and back on the road if I ever need any tow service near them they will be my only call.......from the dispatch girl too the end was 1000% best towing experience I've had and I was a HD operator Mechanic myself and my hats off to them all
This company is great they had great communication was in motion in a timely fashion and the driver was quick and responsive thanks Donovan and D AND D
We ran out of gas while hauling our camper. Most services will only provide 2 gal of gas. Cantrells went out of their way to bring us enough to make it to the gas station with our camper. They were fast too! Definitely call them first. Roadside Angels! 🥰
No one wants to ends up broke down on the side of the road. Nathan & Joey were amazing. They would not give up on getting us to a safe place. We were in a huge box truck and they took great care of us. Much appreciated!
updating my review to say the owner of cantrells really cares about his business and customers. Had an unsavory incident with a driver and receptionists but owner chris glass went out of his way to solve it after hearing about my experience. because of that i can recommend his business.
Was super fast and friendly they got us were we needed to in less than an hr so we could get a new tire and on the road. 10 /10 recommend they are about their customers and that what truly matters
Could not be happier with the service performed by Cantrell's. I purchased a large piece of equipment from a salvage auction in Davenport and it became a real struggle to get it back to my shop in NY. Every transportation broker that promised to get it moved screwed us over and over until Cantrell's got involved. They picked it up on a Friday and it was at my place on Saturday. The driver was awesome and friendly. HIGHLY RECOMMEND them for anything you need.
Arturo was amazing! He went above and beyond when we lost our wheel driving to a medical appointment. He helped get us into a repair shop, helped get us to our hotel, and over all treated us like family.
My mom and I highly recommend the quality service from Arturo.
Awesome service! Donovan went above and beyond to take care of us. Towed us from Clinton to Cedar Rapids when our delivery truck went down. Best experience of towing ever! Super professional, safety conscientious, clean truck and friendly. Quick response time. I especially liked the subs and music selection. Thanks again Donovan and Cantrell’s towing!
Fast and excellent service! Very thorough and upfront about time and costs. Art picked us up, took us to the auto repair shop and stayed until we knew we could be taken care of. If I could leave more than 5 stars I would. Whole experience calmed our nerves during a stressful situation.
Unfortunately had to use them 2 times(almost3) first time great- unscheduled car dead on the side of the road. 2nd time schedule 8am because of work- an hour late even though scheduled. 3rd time scheduled at 12 (again because of work and took off to meet) after 3 calls by 1 was told they didn't know when someone would come. After 2 pm called and we called and canceled. Believe since the car was going out of town that we were pushed back behind the In town calls. Good if you have time to wait and are not scheduling an appointment.
Excellent on time service !!! I called on CANTRELL’S TOWING, needing a tow to a dealer… And from the beginning of the transaction… Everything was professional and swift… From call to tow, I am 100% satisfied and will call on them again… And Donovan, the driver was absolutely the best… I would recommend this company for your expert towing needs…
I am incredibly grateful for Nick the tow truck operator that responded to my towing emergency. He was professional, personable and took a great deal of care when loading my antique truck. Nick managed to turn what had been a stressful situation and evening into a pleasant and enjoyable interaction. This is the only company I will use if the need should ever arise in the future. Thank you Nick for the kind and genuinely friendly manner in which you completed your work. The world needs more people like you Sir.
Cantrell’s is just awesome. I cannot be more grateful for their top notch service. Donavan(Sorry if I misspelled his name) came to my rescue and provided a professional and friendly experience. It’s a nightmare for an owner-operator to deal with a major breakdown but I was able to remain calm throughout this situation. He arrived right on time and didn’t have me waiting for hours and hours like other services have had me wait. I highly recommend contacting these guys if you breakdown!!
Today I had the chance to test Cantrell's Towing claim that 'there's no job we can't do.' I won't go into the details of the work they did for me but I do want to say they really can do amazing things. Their customer service is top notch and when they give you their word, they mean it. I want to express my sincere appreciation for this company and its owner. Thank you so much.
First, I want to start this off with it was a blizzard when I called.
Second, Vanessa was great! Very helpful, very understanding, and very kind.
Third, I did wait over 6 hours to get my son's truck out of the ditch, but again, it was a blizzard. They guy who showed up was very nice, understanding, and helpful.
Highly recommend them if you need a tow!
Probably one of the worst customer service experiences I've had. Acted like I personally chose their tow company... Receptionist was extremely rude constantly, no matter what question you had. Finally had to be put through to a manager who was kind and helpful.
Highway robbery at it's finest.
This actually was at the original owners home, Hobb & Florence Cantrell my grandparents. While keeping an eye on the property during probate I managed to time the radio and this storm and thought it was beautiful. Another amazing summer night in the heartland!
Picked up and delivered my car to the repair shop quickly. They even billed the shop so I didn't have to give a credit card over the phone. Not that I want to ever have to use their service again, but if I do i definitely would.
Received excellent professional service. Our car broke down on the interstate on Thanksgiving day. The dispatcher was very friendly and we were picked up within 30 min. Trevor was very professional and made sure we were well taken care of. Would highly recommend giving them a call if in need of their services.
Absolutely the customer service I’ve ever experienced in my 11 years of driving commercial originally spoke with Lisa who answered at 4am and was amazing even though I’m sure i woke her up. Then Donovan showed up exactly at the time Lisa told me he would and he got me hooked up and was nothing but accommodating. Even dropped me off at my hotel.
I’d give 6 stars if i could Best wrecker service ever !!!
I’m only commenting on the phenomenal customer service. I stopped to help a family who only spoke Spanish. I do not. Through some translation we couldn’t get the vehicle started and the family wanted a tow truck. I called this company and they were very friendly and patient while we tried to make sure the family was going to be taken care of. In a somewhat stressful situation for the family it was made a little easier thanks to the customer service here. Thank you so much!
I had a wonderful experience with this team! I was stranded on the interstate and didn’t know much about the local area. Vanessa was reassuring on the phone and helped get my vehicle towed to a great local place. Kolten was a quick and friendly tow truck driver. I highly recommend this team!
My insurance company was looking for 2 hrs for someone to tow my RV. They called me and I told them to call Cantrell towing and check if they were in my insurance network. Lo and behold, they were. They were at my rv within 40 minutes. Great service. The gentleman was training a young lady. Very pleasant experience.
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