What clients say about German's Towing & Recovery in Paris (IL)
Germans towing I would say confidently is the best towing company in the county, and state. I have never had any issues with this company. They run this business with integrity, and passion. I couldn’t begin to imagine or understand the challenges that a career like this has, but every call, every vehicle they handle with respect and patience. Jesse 95% of the time will always answer the phone. These guys are the best. Thank you Germans Towing for everything you do for our communities!
These people are very professional & experienced. They have great customer service. They also have reasonable prices. I will definitely use them again if needed.
Got stuck in the snow on a Sunday afternoon. We are not from the area and didn’t know who to call. They were able to get out to us and haul us out for a reasonable price.
I was on my way to Paris Illinois from Attica indiana on a fri, in Westville, Illinois my car over heated, I was stuck. I called German towing they took me from Westville to Paris, next mon towed me to auto repair in paris, they were unable to help because they were overwhelmed with work and turned out could work me in. I called German again to haul me and car to Attica indiana. Since I used them 2 other times got a discount. They are reliable and dependable and friendly. Need a wrecker call !!!
Had an appointment to meet someone at the office and No one was there. Called their number and they told me the guy was on a call. So I just told them to tow my car to my address and I would pay him then. Could have done it all on the phone and not have to have gone to the place.
I had the best experience with Germans Towing. They were very efficient, knowledgeable, and so kind. They went above and beyond to help me on Christmas - even called around to local shops to help me with my car troubles.
Thank you again :)
I had my car towed this weekend from this local company. I’ve never used them as I live south of the area I was in. I really wish I remembered the name of the driver that helped me today, the man was very polite professional and made a man smile and lAugh quiet a bit after working 60 hours this week to end it on a bad note. This driver went out his way to take my mind off of what the situation on the vehicle was and had some good convos with him. He even went out of his way on I’m sure is a busy day to meet the lil kiddos back home and have them help him with the process of removing the vehicle. As my kids watched more then helped it was the character he possessed that made my day feel much better as I knew the situation would be resolved quickly anyway. This is the type of people you want to help you when you need service and this is the type of people you want to employ, that makes this company I’m sure not worry about any customer service issue while he does his job. Absolutely perfect customer service. I will call this company before anybody from now on. Side note the man over the phone was very polite and respectful as well. Not everybody is happy to be a work especially on a Sunday. You guys though are ready to help somebody out! Thank you!
These guys are great! They have come to the rescue many times when I've locked my keys in my car...no matter how late or how far! Very friendly and easy to work with.
Wonderful business. Towed my vehicle and travel trailer from I70 and let me stay at their garage until my vehicle was repaired. Provided water and power for my RV. Unbelievable!!
Fantastic service, very respectful and cordual to both myself and my son. Extremely pleasant young man driving the tow truck and the dispatcher communicated amazingly well and was very precise with the directions. German's Towing made our experience bearable and not hopeless! Thank You German's Towing!😀
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