Frank and his team are awesome. They were very helpful on a battery warranty issue. I recommend this store for all car parts. Thank you for helping me out.
Just want to say that they are wonderful. I am very pleased. Every time I go in every time I call they go out of their way with great customer service hundred percent recommend to everyone Payton is a rockstar. We love him thank you so much and we will continue sharing with everybody about them with their excellent work.
Saul helped me out tremendously today! Helped me choose correct battery, installed it quickly, and helped identify other areas that needed to be tended to without even asking. What a pleasure it is to do business with someone with a smile on their face, and is eager to help and help to save me a lot of money by not needing to go to dealerships, etc.
Went to the store for a new battery. On 3/10/24 The staff was really friendly and installed the new battery without question. Also tested alternator as a piece of mind. I will definitely continue shopping at this location as I am never disappointed with the knowledge, service, and kindness
The best customer service experience i’ve I’ve ever had at an auto parts store. Will be returning to this location..
Payton’s customer service was really helpful and actually offered a very helpful solution to defog my headlights, and it actually worked well! Im now an elite member at this store and it’s now my go-to-parts store.
Frankie was super helpful in getting my battery replaced and getting me on my way. My car didn't start initially and he checked a few more things and helped me get it started so I could get to my mechanic. He definitely went above and beyond! Thanks Frankie!
I was in need of a car battery (or so I thought at the time), and the team was very helpful to confirming which battery I needed for my car. As I was being checked out, I was ordering an Uber back home, but Rich was so kind as to offer me a ride back. I have never had that experience before and thought it was one of the greatest customer service experiences ever.
Excellent service and products! Payton was a huge help getting us a new battery in our car this weekend. Very knowledgeable and quick to get it installed for us. Super helpful and answered all our questions. The staff at advanced auto parts seriously saved the day and we can't thank them enough! We will definitely recommend them and be returning for all our automotive needs!
Jackie is INCREDIBLE!!! She helped me with a battery that was installed incorrectly by a mechanic, and she was great about explaining what had happened, what she was doing, and answering my questions (as I don’t know much about cars).
I really couldn’t speak more highly of my experience there, and I’ll definitely be recommending this location to our friends and family in the area!
I want to thank Jacob for assisting me when I had my flat front tire. It was a cold night and he jumped into action to assist me as I was searching for an air pump for hours. I really appreciate the level of customer service he brought in assisting me. Would highly recommend purchasing goods and services from this location.
Extremely helpful employee named Noel answered all of my questions clearly and with honesty. He even came running out of the store when he discovered the power steering fluid I bought wouldn’t work for my car. Prices were also very reasonable. I will not be going anywhere else for my auto care needs.
The staff is typically friendly and very helpful. The store feature a big variety of do it yourself car items from batteries to motor oil, brake parts and cleaning supplies. I never had an issue at any of their stores. They have numerous locations in the area and I was able to pick up a battery at one location and returned the old one at a different one and received the refund without issues.
I needed a new battery. They changed my old battery out in the dark (and it was cold) gave me back a refund for the old core and sent me on my way. I have a 2 year replacement on the battery!
The guys here are always SUPER helpful!!! They've changed my battery, helped me figure out my heater problem was simply due to low coolant, and have been able to tell me why my service engine light was on. Time and time again, they've been life savers and have been able to get me some of the best deals around! I'm so happy they are like my neighbors!
Advance Auto Parts in Naperville offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Naperville — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Naperville buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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