What clients say about Tinley Auto Repair & Towing in Tinley Park (IL)
They are fantastic my truck broke down near there shop leaking gas all over and they took care of it and did great job kept me informed and repaired for a great price couldn't be happier ty
This place is great! Ive been there a couple times and they are very through when examining the car. They sent pictures and videos so you can see what the problem is. Then they make sure you understand whats happening with your vehicle. They employees are fantastic!!
When I wound up with an oil leak someone recommended this place so I figured I’d give it a shot. I stopped in explained what was going on they informed me bring it in for an inspection. The first avail was a week later :-/
None the less I had it inspected. Thought the report was pretty cool with all the details and pics. But unfortunately couldn’t proceed with servicing my van there due to the cost! It was comparable to dealership prices! I knew what was involved in terms of repairing but the front desk girl just kept repeating the same thing “it’s a 4 hour job they have to take the whole intake out”. Got it! It felt like all the prices were just made up and it made me uncomfortable. Looked around some more and got the same services done for MUCH cheaper! So if you are on a budget it helps to do your research!
They took the time to make sure my jeep was in working condition. Was having problems with my heat and they really looked into it for me. Gave my jeep very thorough checkup discovered I needed a new battery. Staff is great. Took my care of my concerns. They also replaced my filter. My heat is working again. Great service here
They did the work on my car for less than the dealership and I feel confident in their thoroughness. It was obvious that they have loyal customers by all the people who came in for service and the conversations they had. It is a very friendly shop. I will definitely go back to them if I need more work done.
Tinley Auto Repair is amazing. The customer service they provide and the work they put in is impeccable. I will continue to go with them and recommend them to anyone going forward.
Highly recommended ! Great service,
friendly staff, budget friendly went out of their way to accommodate me.First time customer will be returning if needed .Adam
Very detail-oriented. Well-documented process, won't perform work until you know what work they are going to do. Will offer services based on their investigations and rate severity of issues when presenting what services need performed. Very professional, even offered to pick me up when I was without my car.
Great shop
I was going to replace my 175K Acura but I found thus shop and they have worked with me on the minimum repairs required to keep the car running and within my budget. Car is now 2O0K and running strong. I hope to keep my car at least 50k miles more before I buy new car.
I am a Repeat customer and I had a few problems that Tinley Auto quickly diagnosed and repaired. They diagnosed my transmission not shifting properly, auto park and adaptive cruise control not working, my clock is always jumping ahead, replaced the ignition coil assembly, replaced my spark plugs that were overdue, Air intake decarbonization service, Oil change, upper and lower radiator hoses and the cabin air filter. Highly recommended!
Tinley Auto is a wonderful business with great owners and staff. They truly care about their customers and provide top notch service. I’m a loyal customer for life and appreciate their expertise.
Extremely predatory towing company. Car was towed by their company after hours on Friday. They are closed Saturday and Sunday. They charged 4 days for storage even though they were closed and we could not get the car out any sooner. The vehicle could’ve very easily been towed with our AAA membership. Tinley Park police decided to have it towed by this company. It’s a racket and palms must be getting greased. At no point we have the opportunity to use our own towing service. Also, they are cash only which is very sketchy.
I had a female friend to come in and ask to have her car checked. The woman owner goes to tell her its going to cost her $250 for a Diagnostic on her car. Not knowing I was there and I too had to pay for a Diagnostic for my Car she charged me $149.00 now here's the Rip-Off of the story my car was a Jaguar XJL SuperCharger her's was a Toyota Matrix. Does not take Rocket Science to see What's going on here.
I would never bother going here its a total SCAM going on and a RIP OFF. I told them I wanted one thing done a belt check and they Charged me $300 for a so called Diagnostic that I didn't ask for. Then I argued and picked up my Car, the front tire was flat and I had what looks like a Jab at the tire on the sidewall on the inside of the tire. Think about that, Here's the kicker. My car was driven on to the flat bed and towed to there shop. Nothing was wrong with my car only a Belt replacement was needed.i proceeded to put air in the front tire that's down on the ground and the air was screaming out as fast as I filled it to 32psi. After taking it only 300ft from the shop I find, now listen to this my front tire Damaged and my Front Wheel Speed Sensor was Changed to a Senor that does not belong to my model Car. Its clear they expected me to have an accident with that Wheel. Think about that for a minute. Hole in my Tire and the Brake Sensor replaced with a faulty one. Do the MATH PEOPLE. Look at the picture, its the inside of the tire and on the sidewall of the tire not the tread. where you have to take the tire off to find it. Somebody wanted me to have an ACCIDENT YA THINK....TIME TO CALL A LAWYER
I’ve had to bring my car here a few times since it has a lot of miles, and every experience has been excellent. Each visit starts with a thorough inspection and vehicle health assessment. What really stands out is the detailed report I receive by text or email — complete with pictures of the parts being checked. The report is color-coded so it’s easy to see what’s in good shape, what may need attention soon, and what’s urgent.
The owners are always there, and they take the time to explain everything clearly. I really appreciate that they give you space to make a decision — which is important when repairs can be a big expense and you need to figure out what’s best for you.
The team is always friendly, professional, and genuinely helpful. They consistently follow up after service to make sure my car is running smoothly, which shows how much they care. I truly feel like they treat their customers like family. Highly recommend this shop for anyone looking for honest, reliable auto repair!
The service was impeccable! I really appreciated the detailed repair report. The customer service person was friendly and informative. The mechanic found problems that the previous auto shop didn't fix correctly, so they were repaired. So far
An honest shop. Just cost more than I wanted to spend on a non-repair. It probably took them 15 minutes to assemble my van & it cost around $680.⁰⁰. I'm qualified to say this because I've been working on vintage cars for 60 years....
I highly recommend Tinley Auto Repair & Towing. They have been efficient, professional and friendly. Over the years they have analyzed, repaired and generated detailed reports of pending issues. I have found their services easily on par with the dealership while my vehicle was on warranty. That being said their pricing has been clear, fair and far more reasonable than the dealership.
Best mechanic shop I have ever been too . The staff treat you like family . The owners are phenomenal. They educate you on what’s wrong with your vehicle. They do full diagnostic test on your vehicle and send you the test via email And text. I will do a million reviews
My experience with Tinley Auto was smooth and pleasant.
From the initial phone call to picking up my car, the staff was friendly, professional, and helpful. They listened to the issues I was having, diagnosed the problem quickly, and took care of it without any hassle. We were very satisfied with both the service and the way we were treated. I’d definitely recommend them!
The Woman that runs the runs the place answering the phone is a con and liar. Your calling to have a simple procedure done on your vehicle, that may cost a small fee. But when you go to pick up your car they hit you with a diagnostic fee that you didn't ask for because you only came for a fan-belt replacement. $300 for a fan-belt replacement is excessive for any vehicle. And then they come back and show me a box of parts like they took of my breather parts telling me that the fan-belt cause them to damage. Which was a lie they were damaged before my fan-belt broken. All these Napa Centers are RIPOFFS. i strongly suggest you never go there. I would not give them the time of day. if you see anything more than no stars or even 1 star rating its a lie....
Tinley Auto Repair is great. Very friendly, helpful, and detailed. They have done excellent service with my vehicles and help diagnose for future issues I may have. Great people great service. Highly recommend.
Let me start with the good: a few members of the staff were genuinely kind, helpful, and seemed to care. Unfortunately, that’s where the positives end.
The pricing was steep — not just high, but riddled with hidden fees that weren’t disclosed upfront. They overcharged for parts, and instead of being transparent as they claim to be, I didn’t learn about the full cost until it was time to pick up the car. At that point, they refused to release the vehicle until the inflated bill was paid.
Some of the staff were unprofessional and unhelpful, which only added to the frustration.
Bottom line: yes, they can get the job done, but at a premium price and with far too many unpleasant surprises. For the money and the lack of honesty, you’d be better off taking your car elsewhere.
Here’s hoping they work on being more upfront and consistent in how they treat customers.
On my way to class, my car started having issues, so I stopped at the nearest mechanic. Fortunately, I was met with exceptional kindness and professionalism. Not only did they offer to drive me to class while my car was being repaired, but they also resolved the issue promptly and provided a thorough report on the vehicle. I hadn’t anticipated finding a new go-to mechanic that day, but I’m incredibly glad I did.
My first experience with Tinley Auto was great!
I took my truck in for some last minute repairs, and they got me in and out in no time.
I’ve never had a shop send me a detailed photo inspection report!
Their reasonable prices and honest ways of doing business has won themselves a new customer!
It’s always scary taking your car in for repairs. Nobody wants to be taken advantage of and charged for unnecessary repairs or overcharged. I always have a great experience with Tinley Park Auto. They are very transparent, professional and knowledgeable!! And super friendly!! They always send a text after they inspect our Family’s cars. It’s color coded. Example; if it’s under yellow tab, it means warning that these things should be kept an eye on due to the age of the car or the wear and tear on it. Under the red tab, showing what needs immediate attention. They always explain very thoroughly what needs to be fixed and why, and they will even show it to me if I ask. They are very fair! My husband knows a lot about cars and usually has a good idea of what is wrong with the car and about how much it should cost us and they are always right on. I really trust them and since I found them I’ve never felt the need to go elsewhere. They are also highly rated in their field. As a consumer I highly recommend them!
I’ve always been told that no matter where you live, find a local mechanic, so I went to the dealer when I first moved here, and then to quick oil change shop while I searched, until I found Tinley Aut Repair.
The team at Tinley Auto Repair has been professional, communicative, and considerate in caring for my 25-year old car. Getting the digital assessment of the proposed repairs and priorities of the work that needs to be done now versus later allows me to make an informed decision about scheduling my expenses and time. Jim explains in detail what the issues are and usually has the smooth jazz station playing as I’m able to work while I wait for service!
I find the costs to be reasonable, but the value of the customer service is priceless!
They're the best Auto Repair Business in Tinley Park that cares for each and every customer with excellent Professional Service, I highly recommend you call them for your next auto repair job.
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