Dan was great at City Motors, very professional and fair with their prices, communication was also great and I would definitely recommend him and their business.
Easily the best shop experience I’ve had in the city. The staff at City Motors Chicago are incredibly honest, welcoming, and communicative. They don't try to upsell you on things you don't need; they just focus on getting the job done right the first time. The atmosphere is professional, the turn-around time is impressive, and the prices are very fair. It’s rare to find a mechanic you can truly rely on, but these guys have earned my business for the long haul. 10/10!
I bought a part from them through eBay for my Porsche macan I couldn’t be any more happier Alex was of great assistance during my pick up process he made everything come out smooth and simple. They also give you 30 day returns. If you’re like me and hate when mechanics or body shops try to overly charge for having a luxury car please come here great pricing and great service.
I had Alex, help me today. The customer service was amazing, 5 out of 5 stars. The quality of the parts was pretty good for the price and for it being OEM, I definitely would recommend to use these guys if you need OEM German Parts
I had a great experience with City Motors Chicago. They offered a wide selection of used auto parts at fantastic prices. The staff was knowledgeable and helped me find exactly what I needed. Everything was in good condition and reasonably priced. Highly recommend for anyone looking for reliable used parts!
Buyer BEWARE!!! These guys are scammers all those reviews are family members. DO NOT ORDER FROM THESE GUYS ON EBAY. I ordered a piece for my merecedes when i received it I got the incorrect part I proceeded to return the item. After they got the item they lied and said it was missing a little gourmet they kept 60% of the order value!!! I would not trust these guys order at ur own risk
I’m based in Australia and needed some parts for my BMW. Alex was incredibly helpful and made the whole payment process easy, even though it can be tricky sending payments from Australia to the USA. He shipped the part the very same day, which was amazing service.
Absolutely outstanding experience—highly recommended!
Alex was amazing he helped me a lot and they are very nice here I recommend that I needed a part for a x5 and they had exactly what I need will be buying parts from me again for sure
Bought hatch for bmw x5 , Alex was vary helpful and friendly. Great customer service, guys making their job professional and quick. Will come back if need another parts
Awesome experience buying used wheels from Den. He was honest, transparent, and professional. Wheels matched the description perfectly. Would definitely recommend.
I had a great experience buying a car part from this seller. The part was exactly as described, high quality, and fit my vehicle perfectly. Shipping was fast and the item was well packaged. Communication was clear and professional throughout the process. I’m very satisfied with my purchase and would definitely recommend this seller to anyone looking for reliable car parts. Will buy again!
I highly recommend City Motors Chicago. Alex was wonderful to work with . Be had great customer service skills and he was very productive knowledgeable ablout my Audi q7
Pretty poor customer service. Requested to cancel order a day after I ordered bc I realized it was wrong part, I was going to order the correct one. When I spoke to someone on phone they said about a return label in box, no return label was in there. Reached out a few times and now all of a sudden I get someone via return request on website and now I’m out of the return period, won’t honor the fact I requested to cancel the order 10 hours later and also requested return label on phone when they couldn’t stop it from shipping. So much for getting the correct part from them….
We purchase quite a few parts for German cars from several places including eBay and other similar places, but having a local parts store for all parts you can think of really makes things easy. Just wanted to say thank you to Alex for helping us out with all parts and showing us around the shop. Super amazing to see the behind the scenes for all part outs!
I had the great pleasure of meeting Alex of City Motors Chicago today. When I came in to pickup my order, he was extremely helpful and knowledgeable and asked the right questions to make sure I have chosen the correct part for my 2021 BMW X5.
I certainly recommend City Motors for great service and quality recycled parts.
Alex Romaniv,
Is an absolute pleasure to work with! I purchased Rolls Royce parts from him, everything from the ease of contact to pricing is fanominal. The packaging of the parts was the best I have ever had.
I recently purchased parts from this dealership, and everything was perfect! The service and customer support were amazing — everyone was professional, friendly, and ready to help. Prices are also much better compared to other places I checked. I’m very satisfied with my experience and will definitely come back again. Highly recommend!
I will like to thank City Motors for the fast efficient delivery on a part I needed for my bmw. I bought a coolant hose for my bmw but it didn’t give me the option to expedite it. After I purchased it I contacted the customer service which I believe he was still in bed. He took my information and the order number and said he will contact me in a few hours with some options so I can get the part over night. I got the part the next morning which I was able to install it onto my vehicle.. whoever you are I just wanted to say thank you for going above and beyond to helped me.
Purchased a headlight for my Mercedes and it showed up well packaged and in a timely manner. The part arrived in the same condition as stated. Alex at City Motors was helpful in answering any questions I had about the headlight and was super easy to talk to. Thanks again!!
I ordered Mercedes parts from this company — everything went well. The prices are good, even cheaper than in other places. The manager helped me find the right part, and the shipping was fast. Good quality, everything fit perfectly. I recommend them!
I had a great experience with CityMotors Chicago! We ordered parts for a Ferrari Portofino — the team gave us excellent prices, found exactly what we needed, and delivered everything super fast. Customer service was top-notch, very professional and responsive. Big thanks to the whole crew — highly recommend!
City Motors of Chicago, more specifically Dan, saved me from certain disaster with a salvaged vehicle I purchased from an auction and had no idea what was hiding underneath the temporarily supported fender of my thought to be nearly perfect 2023 AMG C 63S. Once removed I was stunned to find that there was tacked in place support to hold the fender in place long enough for the photos and shipping. To my surprise the entire fender support had to be cut and removed to be replaced with another permanent structural repair as well as the repair to the known damage. I just so happen to go on eBay to see if I could find the parts that I needed.and there were only two that I could find in the states and one of them was in my backyard in River Grove, Illinois. I contacted Dan over the phone who in turn invited me to come into their warehouse to go over any and all parts that were necessary for my car to come back to life. Upon my arrival I was stunned to see the operation that City Motors Chicago had set up as I do not believe there is a part that they don’t have in stock mostly for European or foreign vehicles which was exactly what I was looking for and took me on a personal tour. He showed me the vehicle that my fender support was to be removed as he knew precisely where everything was located in this immaculate and well organized warehouse. I was actually allowed to pick and choose where I wanted the part cut so the body shop, that Dan actually introduced me to, could make the repairs. I actually priced out the cost of this one part even if purchased wholesale from the dealer and it was approximately $3500 and was able to get the part that day from City Auto Chicago for just under $700. This Initial introduction has turned into a long-standing rapport that has not only allowed me to complete this vehicle but am now starting my second vehicle with the body shop that Dan Introduced me to as well as parts from the expansive warehouse that City Auto Chicago has in stock at a fair and reasonable price. Thanks Dan for all your help and support. Photos of the donor vehicle taken on my tour and the actual repairs using the part from the donor vehicle.
I contacted City Motors Chicago for parts for my BMW — very satisfied with the experience! They have a great selection of parts for German cars, all high-quality and reasonably priced. The staff were knowledgeable and helped me find exactly what I needed quickly. Highly recommend for all BMW, Audi, Mercedes, and other German car owners — these guys really know their stuff!
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