We are the service department at Arlington Acura in Palatine. We service all makes and models and our Acura factory trained technicians are the experts for your Acura vehicle.
Hours not specified
What clients say about Arlington Acura in Palatine Service Center in Palatine (IL)
My car was brought in for a routine oil change. Steven Fermandi suggested the Oil Guard Package that appealed to me. The car was ready as promised. Steve updated me on what was done and suggested what needs to be done shortly. Overall, a pleasant experience! Steve exemplifies impeccable service.
steve from service was so incredibly kind and helpful! i had issues with the car i just bought from there and he made sure i was taken care of. 10/10 reccomend their service on your cars!!
I had a flat tire, I called in the morning and asked to bring the car in for a repair. I was accomadated in the afternoon. My tire was covered under warrenty and I was able to have an oil change . A 4 wheel alignment was recomended and done.
Steve and Gregory have provided great customer experience, we will get our maintenance and future car shopping done at Arlington Acura at Palatine. Thanks to all !
Lily Guo
Came in for a recall notice and some new tires - service was amazing! Daisy was a pleasure to deal with and kept me updated on the whole process. Excellent service!
My mom had her car serviced here and she is literally raving about this guy. His name is Anthony Kim and she said he was the best person to work with and I believe he spoke Korean which helped a lot too. If you have any car trouble, ask for Anthony Kim and he will take good care of you and the car. You know when Asian mom talk good about something, you know it’s real.
My service advisor was Daisy, and she was very friendly and helpful! The loaner vehicle I requested was available and the recall services were performed the same day. I am very happy with my experience today!
I am very satisfied with your company’s service. I live in Schaumburg, only 2 minutes away from another Acura, but I drove 28 minutes to choose your company! You should know that your team provides very professional and trustworthy service.
Service was great, they communicated well, which I appreciated. They were always one step ahead of me with their answers to my questions. My husband and I were very happy with the interactions.
Very good service. Communicated all findings well and we're very helpful with all steps of the process. Visit did take significantly longer than I was initially told - which was the only negative. Otherwise...fantastic experience with the team.
The service department at Arlington Acura is what keeps me driving an Acura. Though I do love the cars, I can’t imagine letting anyone else take care of my car. They are honest and I never feel like they are trying to get me to do more than I need to regarding service on my car.
Roger was exceptional and helpful with helping me with my vehicle getting fixed.
Mark in service was also great with welcoming attitude in the service department.
Absolutely phenomenal service department! Every service employee from the front to the back are courteous, knowledgeable and super accommodating! Steve took care of me today and was excellent! Love this car store! Pete
Bought my car here 20+ years ago and have been bringing it back since as my car is still running strong with 286K+ miles on it. Mark Nietzke in the Service Department is the best and is one of the reasons why I keep coming back. Thanks to the mechanics as well for keeping my car running.
Excellent service always! I’ve bought 2 cars here. Gene and his team are honest, courteous and very customer centric. The service manager Jeremy and Mark the service consultant are great! I’d highly recommend this dealership.
Great experience at Arlington Acura. They explained service needed and were able to cover some of it under my warranty. Steven as my service advisor is very knowledgeable and friendly as well.
After experiencing some unpleasant news from Honda Motors regarding maintenance service on my Acura, Rohrman covered it. I appreciated their understanding. If it was not for the dealer providing customer service, I feel Honda Motors would be out of business. They do not appreciate the customer. Thank you Nayeli and Jeremy for your assistance.
Best in class service!!!! Steve and entire team were so friendly and accommodating. I live 45 miles away and I would drive to your dealership any day of the week!!!!
Thank you Arlington Acura
Arlington Acura service center has always treated customers with respect, and provides options when available. I have been a customer since 2002, and service has never wavered in the customer experience. Thank you for your professionalism.
Wonderful service center! Won’t take my car anywhere else besides here. They are honest, trustworthy, and I always feel they take good care of me. Nobody better than Mark Neitzke!
Brought my car in for service and had a great experience. The Mark and other staff were friendly, professional, and clearly explained everything. Service was completed on time, with no surprises. The facility was clean and comfortable, and my car is running perfectly. Highly recommend Arlington Acura for reliable and honest car care!
May 21, 2025
Nearest Junkyards to Arlington Acura in Palatine Service Center
Arlington Acura in Palatine Service Center in Palatine offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Arlington Acura in Palatine Service Center are located in Palatine — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Arlington Acura in Palatine Service Center in Palatine buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
Website
