When stranded, very unexpectedly too, and on a very cold Chicago night (luckily Not one of those below zero nights but 'a feel like it's in the teens with the windchill') I did a quick check on Google Maps found all the closest towing companies. Since I was close to Chicago... I worried a little bit about choosing the right one (thinking that it's possible I may get a bad one) Well the first one was called Triple AAA so I thought that it it should be good but it said Triple AAA specialty services... and the lady that answered was not a nice lady and said she could not help me out and couldn't even recommend another one!? And then she said (she must have had read my mind) were not really triple AAA where their specialty services we just help them out when we can. Well their hours listed 24 hours and she did not care that I could freeze in the cold to death because my battery and alternator were dead so I couldn't even turn the car on for heat. Well, anyway, the next one should was West Suburban and had 5 stars on 5 reviews! I thought that's pretty good 100% 5 4 5! So, I called them and a very nice man answered and said not only could he come pick me up, right away, but started talking about what the possible problems that my car could be having... In another words trying to possibly help me not have to pay a large amount and have to get it towed (since I was about an hour from home and looking at a $250 tow he said- but I knew what the problem was because I had the alternator replaced earlier that day and that's what failed- the brand new alternator... so I knew there's no way out of this but getting it towed so I told him and he agreed and came right away and it was a great ride home and he really was a great guy. Highly recommended!!!

Ron D.

02/11/2015 06:29:42

I got a tow on Christmas Eve this year and my experience was great! Was very friendly felt like I knew the guy forever and he towed my brand new challenger on all for wheels for a very fair price and he dropped off my car safely in my garage.. I would defiantly use this company again if I ever need to get my car towed.. thanks a lot and your work is greatly appreciated by many thanks a lot

Gustavo Garcia

12/26/2016 11:16:00

West Suburban was so helpful when my car died! They handled picking up my car from the mechanic when it was beyond repairs and was able to meet me to sign over the title and as a bonus gave me a fair price for my car! They were so easy to work with and would recommend for anyone needing towing/junking services.

Jamie Oestreich

07/26/2017 18:26:59

A customer of mine needed a tow and every place I called were only taking private tows, accidents, or through insurance. After speaking with Eddie and explaining the situation, he asked that I email him the pick up location as well as the drop off. He also asked I include the car's make and model along with the plate. Not only was Eddie professional and kind, but he followed up with an emailed a copy of the receipt. The delivery of the car was fast and accurate, no issues. After using West Suburban Tow ONCE, I won't be calling any other tow company in the area!!

Ciara Barnett

02/01/2020 15:45:33

We highly recommend West Suburban Towing. In the midst of a recent snow storm, West Suburban Towing picked up a disabled vehicle from my uncle's property. The driver was prompt and had a great attitude. He even started another car for us. This was especially well appreciated as our calls to a couple of other services were ignored.

Regina Harders

02/01/2014 16:12:12

Look no further!!! Call Al for whatever you need! I recently moved to the neighborhood and don't know anyone. Today was the 2nd time my car wouldn't start due to the cold. The first company I called said they wouldn't come out to help me because I was too far. Then I called West Suburban. Al jumped my car for half the price of the first company, came right away, was super nice and even told me about some perks of the neighborhood. West Suburban will be the first number I call whenever I have a problem. No talking down to me and treated me like a person. This is the place to call!

Deb Foote

01/29/2014 02:23:53

The company truck broke down and our driver was stranded. They towed the truck, dropped our driver off at the train, fixed the truck, and picked our driver up at the train the next morning so he could drive back to the office. Good price and excellent customer service.

Grant Soukup

05/06/2014 19:30:04

Great service!!! Friendly. On time. Fair price. Would definitely do business with again!

V

07/05/2018 23:05:59

They are so unprofessional they referred me to a guy name Ralph he dropped my car Sunday refuse to get it fixed and drove off

Chavon Holman

01/16/2024 16:34:01

Very courteous and extremely punctual; he was at the shop within ten minutes, we signed the paperwork, I was paid in cash and on my way! Would definitely recommend.

jkassel27

01/08/2017 19:18:16

Quick fast service picked up car for free... waited all day for victory junkyard and they wanted 100 dollars to pick up the car after dealing with the rude dispatch operator on the phone I decided to look for another place and found West Suburban Towing....

Bobby Wayzer

04/15/2014 16:41:27

Excellent towing service.

Burim Gutiqi

05/11/2024 21:38:12

Just got off the phone with this miserable guy, not serious at all DON'T CALL HIM/do business with him, I scheduled an appointment with this guy a day before plus more than 6 calls to make sure he is coming! When the time came he just said i can't i can't!! SO IGNORANT ! The WORST towing service!

Random Fixes

06/25/2018 16:20:45

Thank you West suburban towing for helping me and my mom and coming on time. For take us safe home. I recommend west suburban towing. Very reliable company.

Alcapone Esko

01/20/2014 02:57:30

Don’t even bother using this guy he is useless! Towing tracks always out of service! cars he is selling all junk! Just stay away!

John Smith

11/15/2022 23:14:02

Don't bother using these people worst towing service don't bother with these people move on to next towing had me wait for 2 hours & never showed up

Mohmed Patel

07/25/2018 11:07:57

I was stuck in north ave and thacker I call other towing companies their were not around.west suburban came through they were fast came at the time they said friendly person .I'm calling this guys next time.thanks west suburban towing.

Rolando Guerrero

07/28/2018 13:38:09

Thank you west suburban towing for removing my junk car from my driveway,great service nice people highly recommended!

stanley carpenter

04/02/2014 18:07:31

Great service and reasonable price. Very nice friendly driver highly recommend use this company.

Amra Tsogoo

07/06/2018 23:12:54

I had my keys locked in my car and these guys were quick to help me out of my problem. Thank you West Suburban Towing.

Batmunkh E

04/14/2014 23:10:57

Highly recommended for your junk car removal! these guys were fast and clean..

Thomas Moore

02/22/2015 20:15:10

Great response time and best price around! Very friendly and helpful driver, thanks Al!

Amy Hoye

01/30/2015 02:19:30

Very fast and very professional and great attitude Keep up the good job 👍

Edison Sharaxhija

07/25/2018 17:16:44

Extremely friendly and helpful! Thank you guys for everything!

Jessica Martinez

09/01/2020 13:40:21

dont bother using their services,

Mike S

02/10/2021 21:28:42

Address:	2900 W Lake St, Melrose Park, IL, United States
Phone:	+1 708-410-1020
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 32 Reviews
ZIP Code:	60160
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

West Suburban Towing JunkYard in Melrose Park (IL)

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