Called for a vehicle tow from my garage. Driver arrived within announced time frame. Driver worked with me to solve charging issue, involving two chargers, one on each of my vehicle battery. We were finally able to start it, and I was able to drive it in for service. I was only charged for start up service, which probably saved me a lot of $. Really awesome service..North Shore is my forever provider now!
Jack went above and beyond to make an awful situation into one I'll never forget. His compassion and quick response, personally taking my call and working with me through a very unfortunate tow, made me so thankful it was his company's lot that my vehicle ended up in. Although I wish I won’t ever have to deal with another towed car, if I do, I hope it's north shore towing handling it.
Overall was a positive experience. It took a while for the truck to arrive but the driver Al was so kind and patient with me. Very helpful person, and really turned around what was an unfortunate situation
I was frustrated with how long it took to get a tow and had to call 3 times. However Mario more than made up for the delay and confusion with his kindness and knowledge. He resolved the issue with my vehicle and put me at ease. Please tell him I said thank you again!
The man showed up quickly, was very professional, and had our hybrid Lexus jumped and ready to move on with the day in a matter of minutes! It was parked in the garage in a way where the hood could only be opened about 10 inches, but he managed to get cables on The battery anyway.
I would highly recommend to my friends and family if they were in need of these services.
We had our pickup truck towed from a very tough spot, while snowing, and during rush hour. The driver was on time, very knowledgeable, professional, reliable, and efficient. I would recommend a million times over.
Tony came through big for me when I needed him when the ball joint on my wheel crapped out. Fast and professional. Took care of me and delivered my car straight to the mechanic. Saved me stress and a headache. Class act. A++
Roadside jumpstart service was great but for a jumpstart $125 seemed a bit much. I can’t imagine what the towing price would be? Thank you very much for your Service It was appreciated..
My car keys were locked in the car. They came at the time given. They called to confirm where I was. The driver went out of his way to help. Quickly got into my car. Very grateful for quick arrival. Kind and professional.
Had my Acty towed long distance and couldn’t be happier with the experience. The price was very reasonable, especially for the distance. Communication was excellent from start to finish — from the office staff to the driver, who kept me informed and updated the entire time.
He handled the vehicle with real care and delicacy, which meant a lot to me. Special thanks to Chris, the driver — friendly, professional, and wonderful to work with. Highly recommend if you’re looking for reliable local or long-distance towing with great communication and genuine care.
I’ve used them in the past and they’re always Johnny on the spot. This time it was a blowout on 294 by Willow Rd., he indicated it would be an hour turned out to be more like 10 or 15 minutes. The driver was extraordinarily professional and helpful. I have a pretty big work truck, wound up towing it on both of our theories of it being safer off the tri-state. Why don’t people pull over to the middle lane when these poor guys are trying to work on the side of the road, everybody knows they have families to get back to? Seriously
Anyway, as usual it was as quoted in price and far higher in quality. Good company to call and keep your phone- as I do.
Danny arrived quickly, was helpful beyond just towing the car. So appreciative. I hope never to need a tow again but these guys are terrific. Thank you!!!!
It's was a great service.when I call for the first time I get rapid answers and i give out the location fir puck up and drop off boom the driver told me in the next 45 minutes I will be there before I reach to the puck up location within 5yo 10 minutes they driver call me and say I am right behind your car and I tell him in 10minutes I will be there ..the driver was awesome what a great man..thank you fir giving me a great service thank you..
Awesome service. Came in 35 mins during early am. Battery was totally dead and the gentleman worked hard in the bitter cold to get the car running. Highly recommended.
Amazing experience despite the conditions I had to go through. My car broke down and the tower was more than knowledgeable when locating my car. He also pumped up my sisters tires as a courtesy which is much appreciated and even dropped me off closer to my pick up. Made a scary experience less imposing and anxiety inducing. Highly recommend the service!
Bob and his team at NorthShore towing were great! They were able to move a forklift from ground height onto our step deck trailer. They were on time and very communicative. Thanks again!! Highly recommend!
The driver arrived promptly and skillfully towed our SUV with utmost precision and care. His friendly and professional demeanor put us at ease, reducing our stress levels.
Super quick response time during rush-hour traffic on I 94. Easy no fluff service from owner over the phone. Props to technician/driver Al who was especially great, kind, and informative. Thanks again guys for keeping me safe!
Very timely aporicated. I was akmost sure i was quoted $ 85 for on nonbusy & good weather day. When went to $$ I was told it was $95, thats what i then needed to pay fir the unlocking of my cehical & once i committe ti the Co. Coming on my cell it was nonagosionable. So i felt like i did'nt have option to correct the amount due. So make it clear please before! Thanks.
Luis was extremely helpful. My car wouldn’t start, and I was terrified that it would cost an arm and a leg to fix. Luis helped me jump start it instead of towing it to the mechanic. He also gave recommendations on how to avoid this in the future, which was so helpful
My Ford E-450 turbo diesel school bus had the batteries die. Some idiot (me) left the key in the acc position prior to going to bed. After occupying the time of security where I work for 45 minutes with no result, I decided to reach out to a pro. North Shore was polite, helpful, educational, and well worth the money. They arrived quickly and got the job done fast. Got an education in modern vehicle electrical systems to boot. Great company and nice people in general. And they didn't talk my ear off for three quarters of an hour like the security guard. A++!
This was my second experience with North Shore towing in a week. Both times it was to jump my battery. The second time the gentleman had to bring out some giant cables because a regular jump didn't work. Both times the the operators we exceptionally polite and friendly. Found out the battery drain was the dome light, of things.
Not happy with the way the operator behaved. I came from Detroit to have lunch in a restaurant located in Devon. Not even 30minutes after I parked, they towed away my car. I agree and I am always delighted to solve the issue. I went to the towing office, and there was a guy who was working there today 28th July Sunday around 230pm, he first refused to shake hands with me and then behaved rudely. I was like it's okay I made the mistake, I apologized and I paid the fine as well. I don't know why he is angry. When I was about to leave, it took some time for me to remove the sticker they placed on my glass, the same guy came and was shouting Go away, I have to close. Please do see to this matter. The operator's number was 1171.
Daniel, the truck driver who helped me, is AMAZING! He went out of his way to he kind, he was very courteous of my time, and he was lovely to speak to. If I ever need a tow again, I know who to call.
Noel and Bill and his team are true professionals. I had a nightmare situation where my old BMW M3 threw a rod and couldn’t be started, or even put into neutral. The technician Noel who transferred my vehicle took EXTREME care, worked very hard, and treated the car as if it were his own. They were on time, checked in often, and went the extra mile. Going forward I will exclusively be using North Shore Towing. Noel was funny, kind, and sincere, but more than anything else, he was extremely careful and used unique solutions to move my car. It was lowered and couldn’t start at all, so trust me when I say it required a LOT of creativity.
If you ever need your car moved and want it to be treated with the utmost care and respect, I would recommend you do the same.
When I used them the first time, it was for long distance towing across state lines. They could do it next day, when I called at 5 PM. Extremely accommodating team!
Responded and arrived quickly. It was a tricky problem and the guy had to figure out how to lift & move the cars. Both cars were drivable after being separated, so no actual tow, but great service.
Aug 13, 2025
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