We broke down over the holiday weekend, and this tow company went above and beyond to help us. They responded quickly, were super friendly, and made a stressful situation so much easier. When we ended up having another problem, they even came back out a second time without hesitation and were just as kind and professional. Truly top-notch service—highly recommend!
Called Larry at 7am to come on out to Lamb Weston while my keys stared at me from my ignition, he came and saved the day! Thank you so much Larry! Merry Christmas!
Great company with great service!
Me and my family came from out of state to go fishing and got stranded out by the river. We were a little panicked and out of options being so far from home. We called to see if they could be any help with our situation and no questions asked they were there in no time (keep in mind this is late November past dark on a Sunday night). It felt like we called a long time friend to come and help with the way we were treated, it was refreshing to have genuine help and to not feel like an inconvenience.
My family and I appreciate everything you did for us, thank you nichols and sons towing!
These folks saved me! And fast! I had somehow locked my keys in my car and Larry came out very quickly and had my door open in a flash. Thank you ,thank you! Highly recommend. Good people.
The lock jammed up in the truck and wouldn't let me back in. Larry showed up within 10-15 minutes. He helped to get me back in and on my way again pretty quick. He was awesome with us during the whole process too. While speaking with his wife she was very nice, Larry and Shannon are the best and will definatly be calling them back if needed again!
Larry was quick to arrive where our truck had gotten stuck in the snow. He assisted in getting us unstuck even though another driver had already stopped to help. Many thanks!
The most efficient towing service out there! The man who started this business was one of the best people and was so willing to help, and Larry has followed in those foot steps to a T. Wouldn't recommend anyone else for towing services nor would I trust anyone else with my vehicles!
Broke down on the interstate near American Falls and I was lucky enough to get a 911 dispatcher that knew Larry from Nichols and Son Towing. Larry came right out to check on me, came back with his tow truck and referred me to THE BEST repair shop, Mike's Automotive in American Falls! Truly the best of the best!
We were just passing through on the highway. We had a spring break on our trailer which in turn blew a tire and bent the rim. Larry and his son in law came out on a Sunday afternoon to help us out. They were willing to haul our full trailer over 100 miles to Buhl but he ended up taking it to his house for the night and hauling it to be repaired the next day. Larry went up and beyond to help us and we would recommend his services to everyone! We are so grateful!
They were super nice, Larry helped us with the billing process and helped us to know that they can bill insurance with our road side assistance coverage. They were very helpful. Thanks Larry!
This business is amazing! We got our camper stuck out in American falls and we asked everyone for help and no one came to help us. I posted on Facebook and found these guys and they came out and helped save the day! Very thankful for this company! Highly recommend them!
I'm sure many have heard this story, lost a tire and they came and towed us into town. But the details of it is what matters. They were like the third one I called and the only one to answer at 1 on the morning. I forgot to tell them there was 5 of us and they still fit us in the tow truck. They picked up my truck and took us into Pocatello. They helped me call all the hotels in the area trying to find an empty room. And the price was decent for all they did. I am grateful I was able to get their help and you will be too.
Larry and his wife are fantastic! They got up in the middle of the night in below 0 temperatures to rescue me from a bad crash with multiple deer on the highway! They picked up myself and my vehicle, drove me to a motel and waited for me to get a room. I flew home, they cleaned out my car and shipped me all my valuable belongings at their own expense while waiting for me to reimburse them. They provided amazing service at a time I needed them most. God bless you both, wish I could give 10 stars!
We called them after we got stuck in our driveway because of the snow drifting. They were very prompt and professional! We will always call them! They are great friendly and always willing to help!! Great Job Nichols and sons towing! Now we have them on speed dial!
After being stood up by Stans Pro Tow after 2.5 hours of waiting we got in touch with Nichols and Sons. They arrived in 20 minutes and changed the tire on our travel trailer in 5 minutes. Very professional and helpful. I would highly recommend them.
Definitely giving them 5 stars. We had to use their service twice in a few days after breaking down outside of American Falls on a road trip. They were fast, friendly, dog friendly and fair priced. They were very helpful and even got us a ride for a good price to another city so that we wouldn't be stranded.
Super helpful. We would 100% call this business anytime we needed towing services in this area. He waited with us until we canceled our other other tow. Fantastic service friendly helped unload and find the dealership and car drop off.
AMAZING SERVICE!! My parents were waiting for a tow and he drove by and asked if they needed help. He waited with us for almost 45 minutes until we could cancel another tow. He was very professional friendly and great. Gave great directions helped us at the dealership, helped unload our car. Amazing service I would call this guy 100% if the time if we break down in this area again.
Got locked out. Insurance said they would help but made me wait an hour. I called Nichols and Sons and they were immediately at my location and I was in my car within 10 minutes and they waived the charge for the hassle my insurance entirely caused. Best service ever!
Have called Larry and Shannon multiple times when I’ve locked my keys in my truck. They came and helped me multiple times late at night after they were in bed. Customer service, and knowledge is unmatched.
Larry and Shannon are the greatest. They are professional, courteous, and always willing to help out if in a bind. The service they provide is always above and beyond. We are grateful for the help they gave to us. Thanks again Larry and Shannon. We think the world of you guys.
We were having issues with our rear differential and needed to be towed into American Falls, and they were there within 20 minutes and didn’t have any issues transporting my family and our dog to where we needed to go. They even waited and helped us at Napa to resolve our issue. Very friendly and helpful people, my husband and I would highly recommend!
Lary was super professional, he got us towed to a tire shop after we had a blow out in the middle of no where. I was really impressed with how quick he got to us and I definitely recommend his services. He does lock outs, tire changes and fuel services. Give him a call and you won't regret it!
2844 Pocatello Ave, American Falls, IDAuto parts store
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