Make sure you go to preview days and check vehicle's yourself. They have a great photographer that can make things look like new!! Descriptions are very veg. I know it's a auction but from what I got it seems to be one for to get rid of junk.
I thoroughly enjoyed the option of buying a car via an auction. I did my homework. What is the price of the same car locally? What options are included with that particular make and model. Run a VIN check (I used VINSCRIBE- $12 for a detailed report) If auction was out of town, I was prepared to travel using free airline mileage, which is what I did. I live in northern Calif.. When I arrived at Post Falls, I felt like the "crew" was welcoming me as out of town family member! They could not have been more helpful, including where to stay and where to eat. Pat was AWESOME. He knew I was driving home alone, so insisted I check in when I arrived home, Wonderful drive..the car behaved perfectly, but I was prepared if there were any mechanical issues that were unknown. I had AAA road service. It was like a mini-vacation....I named my new used SUV "PAT" and we are very excited and pleased.
One of the employees lied about there being a check engine light on the car and did not list the condition of the car. Many problems which shows the price, however it wasn’t listed at all. Upon asking, my question was ignored.
I own Precious Cargo Wheelchair Transportion
These guys have gone above a beyond to help us when someone hit our van. They got us right in and repaired our van quickly. Thank you wonderful work a model for other repair shops.
Great workmanship .
Bought a Buick last week it was very misrepresented and I don't just mean they didn't know. To start the windshield is busted and the photo and description hide that. Then I get there The key fob says does not run I question this and the guy so quickly as if he's hiding something says "no it runs." I get in every single sensor light is on which is also not noted in the vehicle description All it says is break issues. I can handle replacing brakes and rotors this is much more. The mechanic says that it is a brand new radiator hose on it. He says it looks like they just put it on. The electrical issues is the problem I can't get over. Had I known that it not only had a broken windshield which is $319 The brakes are $1,800 he also told me it was dumping transmission fluid which they would have seen and probably put in. And that is not even to mention the electrical communication problem that is coding every sensor light. So if anybody knows a good lawyer in the meantime don't go here.
I Absolutely love this place!! The workers there are all so friendly. But PAT is top notch the best!!!! I give him a 11/10 he was absolutely AMAZING!!! I definitely recommend buying a car here.
Pat sold me a crane that wasn't fully operational, but he made it right when I told him about it. He himself came out to check it out and then sent out a mechanic to fix it at his cost. I am satisfied. Thank you, Pat.
I've been to auctions all over Eastern Washington and Idaho. Hands down this will be my go to from here on out. The staff is exceptional in all aspects of customer service and integrity. The owner Cam, took time out of multiple days to work with me on a couple issues. With so many absolute trash auto auctions. It is a breath of fresh air to find a gem like Post Falls Auto Auction.
Thank you Cam, and all of your staff! I can't rave enough about ya'll! God Bless! See you next auction!
Very vague descriptions, not enough pictures to show actual condition. The car I bid on and won didn’t even have seatbelts in it which was not in the description nor could it be seen in the pictures. Also the car had a dead battery when picked up and would die as soon as you pressed on the gas which was also not in the description. When the auction took place the auctioneer did not describe the car at all he simply called out the bid prices. You would think a reputable auction would disclose safety issues like that.
Cameron and Pat are both excellent. I have not only purchased vehicles here, but I've also seen firsthand the honesty and integrity in which this organization operates. Truly a remarkable organization that is investing in this community.
The level of professionalism and customer service I've experienced at this dealership is unparalleled. Cameron and Pat went above and beyond to ensure my needs were met, and they did so with the utmost transparency and care.
I'm impressed by the way this team conducts business - they are clearly committed to building lasting relationships with their customers, rather than just making a quick sale. Their dedication to the community is also commendable, as they are actively investing in and supporting local initiatives.
Overall, I cannot recommend this dealership highly enough. If you're in the market for a vehicle, or simply want to do business with a company you can trust, look no further than Cameron and Pat at this outstanding organization. They have earned my loyalty and highest praise.
Usually I trusted them but after 5 years of accepting sub par descriptions This One took the cake!!
Bought a SWEET 2017 car and listed as "FRONT END NOISE" Being the only issue..... Turns out in their disclosure says "FRONT END NOISE" means its a blown up motor LOL>>>> Really>>>> Front end noise is a wheel Bearing or A Arm.....NOT a Blown up motor... Buy with discretion and LOOK at it start it..... They are NOT genuine with descriptions!!!! In fact based on my last purchase and their response I would say the BOLD FACE LIE TO US!!!! Avoid if you are not willing to bet the farm on Fake descriptions!!!!
not a good place to buy a car from. I tried bidding on a car and it went above what i wanted to pay. I thought that was the end of it BUT they decided since i hadn't paid for an item i had won at a completely different auction and item (PURSE) they decided to flag me as negative as well as if it affected them. You dont know what happened and didnt ask you just put a negative mark. Here is your negative mark and i will send more people to put a negative review as well.
Great selection of vehicles and atv to bid on. However, I don't like that they sell or provide my information to 3rd party aftermarket auto maintenance insurance companies! 3 weeks after I bought a vehicle from them, I was getting 3rd party mailers for the exact vehicle I just bought at auction!! I get mailers almost every week! Beware, when buying from them and tell them you don't want your information sold to 3rd parties.
Love this place! You can get great deals on vehicles or sell your vehicle with no hassle, the staff are awesome! There kind and helpful definitely check them out.
I was high bidder on a lot that didn't meet reserve. I immediately called and made a counter offer. I was told that I would get a call back with either an acceptance or counter offer. They were closed the following day so I called the next day that they were open. I was told that someone else had called and bought the vehicle. I never recieved a call and I've also never worked with an auction company that doesn't give the high bidder first shot. Very unprofessional company.
Awesome operation! Smooth with a side of organized. Thank you.
Oh, complete hidden secret so don't tell anyone
Highly Recommend!
Second car bought. Smooth as silk boxers! Hidden secret... keep it quiet ?
Pretty fun to see this auction. Sometimes you can get a great deal on a cheap car. I think they allow you to go inspect the cars Thursday, Friday from 9am to 4pm (check the website) and Saturday until the auction starts which I think is usually 9am. You can also register on their website and watch the live stream and bid on the vehicles just like you are there. Which is great for the winter time when it's cold out there. If you're a consumer like me, please read all their rules, fees and stuff like that. It's straight forward but obviously there are title fees and a small buyers premium to cover the auctions expenses. They usually have food and coffee vendors there at each auction so you can fuel up to get that Chevy Aveo or 86 Honda you always wanted ; ) they are really nice and professional people that operate this auction and they try their best to describe any issues they found with the vehicle from their inspection. No dealer license required to attend or buy from this auction. Good luck.
My family and friends have bought several cars here. Like any action it's a crapshoot, somewhat. Do your homework on the year and the model you're interested in. Show up the day before look at the cars. And have a plan for the auction. Best value I ever got on a car was here one of the worst cars I ever bought was here. But overall did pretty well.
My family stopped in Post Falls to get gas on our way from Washington to Montana. My truck (with my travel trailer attached) died at the intersection before Loves and would not start. Not a fun spot to be in with a family of 4 and a big dog.
A flat bed tow truck happened by and hooked up my pickup. Then the Dodge dealership told me they would be 4 weeks out to get my vehicle in the shop.
Then this guy pulls up in a pickup and offers to pull our trailer for us. 5 minutes later the trailer is hooked up, my family in the cab and dog in the bed. The man said his name was Pat.
I asked him if he could pull us to a nearby parking lot where we could wait for my brother in law to come pick us up. He said he could take us to his shop. He proceeded to take us to Post Falls Auto Auction which he co-owns. He made sure that the trailer was parked in the shade and hooked up to power so we could run the AC and my family was comfortable.
He proceeded to call one of the mobile mechanics who he works with and, long story short, we were back on the road in a few hours.
We are truly thankful for Pat's generousity & graciousness. He could have easily driven by like many trucks did before him. He was busy and had problems of his own, he'd actually dropped his phone in the lake earlier that day and was without one.
I have not yet done business with Post Falls Auto Auction but I can tell you that based on this man's actions they are the type of people who go above and beyond to make sure that people are taken care of. We are very grateful.
This was the best auction I have ever been to. All of the people from the front counter, on the auction floor, and the one's in the lot were all super helpful and professional. I will definitely be back next month.
Nice staff. But every car I got needed a engine rebuilt or over $1000 in work. Some vehicles made it home others didnt. Be nice if preview day was open sooner. Also, if they didn't charge more using a card. You can buy cheap cars here, but cars need work. The cars people drain fluids out or ones dealers do not want.
I bought 3 vehicles online from out of state and had to work with the staff to have my vehicles picked up from their lot. The staff was extremely friendly and facilitated the pickup of the vehicles. There were some issues with one of the vehicles sold but the owner was extremely professional, polite, and worked through the issues with me. The measure of a business is how they act when there is an issue and Post Falls Auto Auction stayed professional and came to a solution that was agreeable to both parties. I would buy from them again without hesitation. (Also posted on Yelp)
I had an issue with a vehicle I purchased via their hi-bid portal and was contacted by the owner, Cameron. I was very impressed with his desire to make it right and his professionalism. You can always tell a good business by how they act in a negative situation. Not all of the cars are perfect so I would certainly encourage folks to see them in person prior to bidding. Thanks again Cameron for your good work.
Staff is finest around, personable, professional, yet everyone is down to earth and very helpful. Beautiful facility, and very well run auctions! (Any negative reviews I've seen are from people who don't seem to understand consignment auctions...!)
We have purchased a few cars at their auctions and couldn't be happier. There is always plenty of time to check out the vehicles prior to the auction day. Great deals, even more so if you enjoy "mechanic-ing".
Careful, these people do a lot of cleaning to make junkers look nice. They will top off all fluids and clean the engine compartment so you can't tell that fluids are leaking. They even add a spray coat to tires to make them look new when they are well worn.
Also, then will clear the check engine codes.
There are a few cars that are good deals, but be cautious. If you don't know what to look for, don't go, because you will overpay for a clunker.
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