I was buried in a field at a job site in Hayden and called a big towing company to pull me out. Kid show up and from the get go he is like oh no, I can’t get into the field I’m 12000lbs there’s no way. Then comes up with all these these things and finally say we need a skid steer to get it out, ummm ok. $1200, ouch but ok. Walk back up and then he comes back up says updated price $2029, at this point I say nope, bye. I called On My Way and this family owned family run business from the get go put me at ease. The mom said the Dad and son were coming back from rescues on the pass and would call me within the hour, 20 minutes later I get a call back and they were dropping off the car and will be right there. Seth was there within the hour and was one of the nicest guys I’ve ever met. We walked down and looked and I told him the same as I told the kid, which Seth looked to be close to the same age but anyway, told him my buddy and drove on the grad side and didn’t break through and could get within 110 ft. He says no problem let’s go. He drives down turns around pulls me out no problem and I’m out. We get up top and I say how much? $256 he say, huh? $2029-$256=$1,773.00. I gave him $300, probably should have gave him more thinking back but… I will never use any other towing company other than On My Way Towing and neither should you. Let that crazy priced big Hayden company stick to towing there semis, but always use OMW for any other need. Thanks Seth, you Rock
I cant remember her name but the lady I talked to on the phone was so thoughtful and understanding of a cruddy situation. The driver, was also very kind and respectful and kept us updated when he got held up at the previous tow a little longer than expected. All in all, they were fast, professional and incredibly kind people that we had interacted with.
Thank you for making a cruddy situation that much easier for my sister and I!
I literally cannot BELIEVE how wonderful this company is! The last thing I needed was car trouble, and I was literally clinging on by the last thread of my sanity and Seth came out to help me. He was actually the most kind, helpful and caring gentleman I've met in a long time. He went completely out of his was to help me and I will be forever grateful to him, his father, and this company. I am not surprised by the 5-star reviews at all. I didn't need a jump; I ended up needing a tow on a Sunday evening, and Seth took such great care of me. They deserve every bit of success they have. I wouldn't want to call anyone else. Also, not only was their service AMAZING, but they are also much more reasonably priced than anywhere else in the area. Thank you, Seth & OMW Towing.
On My Way is always speedy, thorough, and so very helpful. I seem to lock my keys in my car quite often, and they are always there to save the day! Thank you, Mike!
Seth helped replace a blown out tire on a uhaul car transport trailer. He was super fast and professional. They saved our bacon on a cross country move! Thank you!
I was panicked and locked out of my running vehicle. They were amazing. The person who answered the phone was quick and helpful and pleasant. They were quick to arrive despite it being after hours. I would use them again in a heartbeat.
HUGE thank you to Mike for coming out and towing my car to my house after a very unexpected accident! Only had to wait 10 minutes and didn’t cost me an arm and a leg
Omw towing is definitely one of the better towing companies that I've had tow anything! Seth did an amazing job on getting my car onto the flatbed with a broken CV axle. He even went out of his way to bring me back home afterwards!! Very affordable as well!! If you're thinking about it going with them, just do it. It's totally worth it!! Thank you OMW towing!!
First of all, Seth got to me quickly. Because where my car was picked up, the location of my house, and the shop my car was being towed to were all equidistant, he was able to drop me and my possessions off at my house, which was a HUGE help. It was as pleasant and painless of an experience as possible. Highly recommend!
These guys are INCREDIBLE! I scheduled a car lockout service through a poorly run 3rd party app so I decided to contact directly. From start to finish everyone I met was fantastic for their own reasons. The woman I spoke to on the phone was kind, understanding and straight to the point. The gentlemen that opened my car were a RIOT! All smiles, all laughs and within maybe 5 minutes I had keys in hand. As I said on the phone I hope I never see you guys again. However, if I ever need another locksmith I’m not calling ANYONE else!
I didn't catch my driver's name. I had a flat with my kids at the park and no tools for the job. But he was great. Very fast, very kind, and professional. I'll definitely be recommending this company in the future.
Excellent, prompt, and friendly service. Mike was professional, accommodating, and very nice. I highly recommend OMW Towing if you need a tow in the Couer d’Alene area!
Great people and great prices. Towed my lowered car with no issue or damage. They took extra care to ensure everything went smoothly from start to finish. Thanks to Mike and Seth I will return to them again for any future needs.
Probably the only tow company I will ever call for anything. They are a honest and wholesome team. Seemed willing to bend over backwards to do work with my needs. Plus I believe their pricing is very reasonable.
Highly recommend. Excellent service. Very friendly and professional operation from dispatch to driver. Hope I never need to call them again but OMW Towing will be my first call if I do. Thanks Mike!
On my way! Towing OMG they went way over and above to help this wayward mover that new where No Place was to make sure I got were I needed to be and taken care of when I had a Blow out on I-90 w in a very busy area. Thanks to Rachel and Mike for keeping me and my four 4-legged kids safe
The lady in the office (can't remember her name) was really friendly, had a good sense of humor. The tow truck driver (mike) was amazing! I would definitely recommend them! I'd give 8 stars if I could on here unfortunately it's only the 5. I had to tow my car locally and everywhere else I called was $150, they were the best priced company to go with.
On My Way towing saved my day!
After being on hold with another company for for 50 minutes, I hung up and dealt with On My Way. I spoke with a live person immediately, no hold time and they were to my house in less than 20 minutes. Their driver, Seth, was a gem and their customer service who handled the phone was awesome. Both were kind, professional, helpful, and went above and beyond.
If I could give them more stars, I would!
I love this company! They came through when I was so stressed. Loved the girl who took our call! Driver was so awesome! I will always call this company when in need to get a vehicle home safely! I would give a 100 stars!!
I had a blowout on my tire in Post Falls and called On My Way Towing for road service.
They responded quickly, were friendly and put on my spare so l could return home.
I was pleased with the service and would definitely use them again.
Called - 30 minutes later driver "Mike" pulled up. I was off the HWY & home safe in cda within an hour of my break down. Can't recommend a better solution for a bad car day.
We recently had to call for a tow after blowing out a tire on our Tesla Model X. Dealing with the lack of a spare tire was a hassle, but we were fortunate to find "On My Way Towing." True to their name, they came promptly, even in the late hours, and displayed genuine care throughout the process. From the moment they arrived, it was evident that customer satisfaction was their priority. The team, a father and son duo, worked seamlessly together, demonstrating professionalism and friendliness. They handled our vehicle with great care, ensuring it was securely loaded and making sure we had transportation coming for us. If you find yourself in need of towing or roadside assistance, I highly recommend giving them a call. Their exceptional service and genuine concern for their customers make them the top choice in the towing industry. Thank you, "On My Way Towing," for your outstanding care and service.
I had an excellent experience with the team that responded to my road-side emergency. I put in the request for assistance through my insurance company, and from the time they were contacted to the time they showed up to rescue me, less than 10 minutes had gone by. These folks were extremely kind during my stressful situation and were more than willing to assist me however necessary. I would highly recommend this company and will be calling them again in the future if I ever need it!
They were fast and friendly. Did an amazing careful job hooking up to my lifted truck that barely fit. The office lady was helpful and very polite. Deffinatly recomend. Prices were fair as well.
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