Don’t bother with this place. I called about a vehicle they have sitting out front, and the person who took my call, who I assume is the owner, had absolutely zero customer service. I felt I was in the wrong for calling a salvage yard to ask about parts. What a joke. If you don’t want people calling for parts, maybe don’t run a salvage yard in the first place.
Thank you for getting me the exact fit alternator the same day. Of course it's used but beats the brand new price. My family and I appreciate it . They may seem Stern on the phone, there great people. They pull a part for you or get it for you so make sure you pick up same day first come first serve.
Great staff. We were new to the area and looking for a cheaper reliable vehicle. We went to look at one in particular and when doing the test drive, it actually died on is in the middle of the intersection. Thankfully we were able to get it back up and running and back to the location. We were fully prepared to walk out of there with no car, but the staff showed us another option. We test drove that one and ended up purchasing it. Good car, great value and didn't break the bank. Will definitely be going back for another vehicle soon.
Bruh the guy at the front desk was bricked out. Went in and asked for an obd1 wiring harness. he asked if my engine was 1.5 or 1.6 i told him neither because mine is 1.8 he told me he couldn’t help me then. i litterally asked for a wiring harness it doesn’t matter what liter the engine it just needed to be an obd1 wiring harness
Original post was 2018
I've edited this review.
I'm a 55 y/o woman, in a mostly man's world. (Can't forget the sisters out there that work their hiney's off! ) So, maybe I'm stereo- typing the guys, But it does happen.
They were very knowledgeable, but not super people, people if you know what I mean ! They could smile when u come in the door or tell u to have a nice day when you told them to first, just my opinion! All in all a pretty good experience except for the attitude! They did go out of their way to find the Exact part I needed.
Thanks guys!
Have been doing business with All Hours for over 15 years. Dave is your guy. They excel at finding hard to find used parts. This is not the kind of place that will waste time on your average dumpster diver looking for parts for next to nothing on their always-in-progress restoration project. They support the automotive repair industry with excellence. They charge completely fair prices and will bend over backwards to help you, just don't go in there being a jerk looking for free stuff, that will get you a fast track out the door with nothing.
This place is a total wreck. Filthy, disorganized, and some of the staff have no idea what's happening around there. I understand that people may be doing their best but this place needs help big time. Prices are too high, in my opinion. This is a 'last resort' type business, in my opinion.
Bad experience so far. Bought a 2003 Hyundai Sonata for $ 1,000 and I should have known better. 1st day getting it home it sprung a leak in the radiator. I got it back there where they replaced it. Interior lights didn't work, replaced a fuse, then the engine light came on. At Autozone their tester said it had a bad misfire in # 5 cylinder. I had the spark plugs and spark plug wires replaced by my friend mechanic, and car is still misfiring. Because of their policies, I will never get my money's worth on this car. Don't buy a car here. You are better off finding a good car elsewhere. They knew they sold me a lemon and I should have known better. Bad business practices they have.
If time isn't an issue, I'd recommended checking eBay first...
(All Hours Auto Salvage) $90 for a pair of salvaged 03 Chevy Impala headlights.
(eBay) $72 for a pair of brand new, upgraded 03 Chevy Impala headlights with bulbs included and free shipping...
Leo was a nice guy, came to get a pickup that they had. The pickup matched the price (a little rough, but priced accordingly) Drove it up and down the BLVD than purchased. 5 minutes into the drive home check engine light and air bag light come on. Which means this place is obviously clearing codes to sell vesicles which is dishonest and earns a 1 star from me.
Wonderful place to buy a good running used car! Just fantastic to work with helped me on price and found just the right car for me! I wouldn’t go anywhere else to buy a car now....these guys know there stuff! Nice, friendly, great customer service, honest ppl!
Honest, polite, hardworking folks. Had the part I needed at a very fair price for being in such great condition. Always enjoy being able support locally owned shops like this one.
Purchasing a car for my son Natalie was great to work with. She was very kind . She worked with us on the price was knowledgeable and referred us over to auto detail company making the process so much easier .
Website showed part I was hunting in stock, went there and found out otherwise. Place is a mess. Office is cluttered and filthy. Disorganized mess in general. Parking is limited. Not wheelchair accessible. Will not be returning.
On a Monday, I have them order a part for me, I'm promised it will be there by Wednesday of that week, they(Leo) take my number and promise to call when it arrives. Thursday night rolls around, still haven't heard from them, so I call(Leo again), "yeah, it got here this morning. "
I drive 45 minutes on Friday to pick up my part, only to find out it's the wrong part. Nobody bothered to verify if it was the correct part. They tell me ill have to wait until the following Monday for them to call the parts supplier and get it replaced. I call on Monday, get a different employee(Dave) with a bad attitude, he says "yeah, we already called and ordered the replacement", I have to ask when it'll arrive, "probably Thursday. "
Wednesday rolls around, I call to ask if it's arrived, it hasn't, I ask for a tracking number, Leo promises to call back after he can ask another employee to find it for him. Thursday rolls around, I call and Leo tells me "well, the delivery guy just did a drop off and your part isn't here, call back at 2pm, that's usually when the second deliveries come in." Still hasn't arrived by 2pm. I call Friday at 6pm, part still hasn't arrived. I call Saturday at 2pm, this time Dave answers, part still hasn't arrived. I explain that I'll need a refund due to the unreliability of their parts chain, and another supplier can guarantee me the part by Monday. Dave hangs up on me. I call back, Dave answers again and says "can you hold please", I reply "no, you just hung up on me, you can deal with my refund", he hangs up on me again. I call back, this time I get Leo, I explain what just happened, Leo starts processing my return and the phone somehow gets passed to Dave. I explain that I won't be dealing with Dave because he hung up on me twice after giving me an attitude, and he needs to hand the phone back to Leo.
This is the longest explanation I have ever written for a 1 star review that didn't involve being blatantly ripped off. There is only one decent person who works at this place, the older guy Leo. I legitimately feel bad that he works with scummy people who don't care about their customers one bit.
Leo and all the employees were very helpful and have always given me a great deal and professional courtesy. It has been a few years since i did business with them but I know they were wonderful to work with when I needed the help.
Not terribly professional service, but great deals and the best place to sell your totaled car. They also have fantastic deals on their car sales and the parts always work.
Evidently, we had a much different experience with this company than some other reviewers. We found them knowledgeable and friendly, went WAY out of their way to help us find what we were after. We will be back.
We ordered a transmission from them and in less than 2 hours it was ready for pick up. They are generally nice people, but the front office / lobby could use some cleaning. I got the transmission installed and it is working good.
I would never go back to this place. Poorly run business. They told me they had the parts I needed and after a two hour drive and sitting there for 2 1/2 hours, they didn't have the correct part.
Run away fast as you can. My brother-inlaw wile I was recovering from bad MX accident bought a rebuilt cummins for my dodge. For freeking 6K I didn't know until it was too late. Then as install I was told by my mech. It was a used motor. I stopped payment but they and brother assured me it was rebuilt. Then 20k miles later it died a cummins 20k miles....never...and they won't even talk to me.
See ya in court.
I bought a motor from all hours turned out to have problems after i got the install done. Even though it was past my return date, Leo himself came to my house and looked for himself, he then told me he had already found another motor and would be willing to trade me, Thank you Leo for being an honest man!
from the get-go, these guys are not customer oriented. The lady that answered the call, was so rude and disconnected to me as potential customer, she was so cutting and not courteous at all. Then the so called expert on batteries, did not even give me the time to explain the kind of battery, I was looking for. A simple show of courtesy would have been nice. Instead they acted as tho i owe them something. Where has the times of greetings and welcomes have gone............
These guys are great. We drove from Boise to see them because on a Saturday their hours are pretty terrific--and they're open Sundays, too, which is unusual for the area (and it's usually on those weekend projects when you find out the floor's so rusted out, you can see pavement below your seat). We needed a hard-to-find floor pan for our 2002 E450 shuttle bus RV conversion, and the team was not only able to help us locate a donor vehicle, they even cut the part out while we waited, staying a little later than they had planned to just to help us out. We paid more for the part than we would have had we gone to a do-it-yourself lot, but for not having to cut out the part (that would have taken us half the day), the service, the selection and supporting a local business made it more than worthwhile. They even had a cow and a goat on the property for organic weed control, which is pretty legit. We'll definitely be back.
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