My driver turned up on time and took great care in strapping down my vehicle, being careful to not scratch the allow wheels. He was friendly and personable.
Had an issue where a vehicle came partially off a trailer after the trailer brake failed just north or Mashing on 84. Justin came right out it took in an about maybe 30 minutes. He was helpful, professional, friendly and made sure I was taken care of. He ended up towing the vehicle that was on the trailer to my house. I can’t thank or say enough about canyon county towing and repair.
Honestly this is the best towing service out there right now respectful friendly amazing service was quick and fast too these people know what there doing they have it locked down I recommend this tow service to anyone they go beyond 5 stars
Tow dispatch was simple. Justin came out right away. Hooked up the truck and delivered quickly. He was very helpful and friendly. Very happy with their service!
I needed a tow for my car (the car has a aero kit and is low!) so I requested a flatbed with low car ramps. Collin with Canyon County Towing showed up within minutes. He had everything he needed to get my car up on the truck. Fast, experienced and no stress. I’ve never had a towing experience be so smooth. I can only recommend!
Awesome service!!! Collin is the man! He got me started enough to make it on the trailer and towed me to my mechanic! Professional and such a gentleman
Collin was absolutely great! He arrived 45 minutes ahead of the quoted ETA, was courteous and friendly, and was then on his way with my vehicle within 30 minutes. I am so relieved to have had my service handled with kindness and promptness!
Canyon County Towing provides rapid, competent, and friendly service. Collin came out to Meridian to give us a tow when our transmission went out while driving on Chinden. He had us hooked up and loaded in a few minutes and then gave us a ride in the cab of his truck back to our drop location. He was so friendly and great to chat with on the way. Fantastic service!
Had Cullin from Canyon County Towing come pick up my truck twice now and he was awesome. Very professional and answered all my questions I had. Definitely recommend!
Collin did a great job with a difficult tow. He arrived in less than 30 minutes. He was cautious with my vehicle during loading and unloading and operated with a high attention to detail. They were contracted by AAA roadside and did a good job throughout the process.
My car was towed as I was at meridian speedway by canyon county towing which is my fault. But what was wrong with my experience was when BOTH my sister and I called to see about picking up my car the same day, they told me it would be $45 if I picked it up that night, and $458 if I picked it up the next day which would be a Sunday. When I told him I would be in to pick it up, that same night, Eric told me it was too late to pick up the car. I then told him that their business sign said 24 hours, in which Eric then told me that he was too busy and didn’t want to go to the impound to do paperwork and that I needed to come in the next day. On Sunday I called them twice before they answered to tell them I was on my way to pick up the car to which they said they would be there waiting for us. Once I got to the impound nobody was there and I had to call three times before anyone answered to tell me they were on their way. The worst of it was when they charged me $785 even though I was told it would only be $458 to pick it up.
The tow driver was awesome and prompt, however we were told by 2 different people representing their company that we could gather our belongings from the car the following day. However when we went to get the belongings we were told we couldn't because we didn't have proof the vehicle was ours. We had DMV papers that the registration was in the process of locating the lost title, but they said it didn't matter they could not honor our request. The only thing we needed to get was diabetic injection medicine and anti seizure medicine that could not get replace. This is a heads up. Get ALL your wanted and needed belongings from the vehicle before its towed or you will lose it. Don't take the word of the employes that you will be able to get your belongings the next day.
Update: The owner responded that if we have ID that matches the medicine we can get it....The ID was in the backpack in the vehicle. Again...we were not allowed to get it. We even requested police dispatch to send the police officer that was on the accident to come to the tow yard to help, but because he was on another accident call and couldn't make it before the office closed, we couldn't get it. .....BUT....when the officer could arrive, we could pay $65 after hours fee...IF they even allowed it at all. We spent over an hour in the office prior to closing trying to figure out a way it could happen. Refusal, refusal, refusal. I was an advocate for the driver and the owner since they both have mental health issues..one had brain surgery twice in the last 6 weeks and suffers from seizures without her medicine and is a diabetic who relys on daily insulin injection. The other has military PTSD. The remedy was go to individual pharmacies to get written proof of prescriptions since ALL the documentation was in the vehicle. There are several pharmacies involved and multiple prescriptions. We were refused to even have one of their employe representatives get the medicine, ID and documents to prove everything we were saying. AGAIN...My advice is if you have to use this towing company.....GET ALL YOUR BELONGINGS OUT OF THE VEHICLE BEFORE THE TOW TRUCK ARRIVES. It doesn't matter if you are under mental or physical duress in your moment of crisis, GET YOUR BELONGINGS especially your medicine, and ID!
Daren (?) is a good man. Took a while for a tow (4 1/5 hours due to another wreck) but he took care of me and the pup and got us home safe. I hope the company takes care of him and his family- hard to find good people these days.
We had a tow from Meridian to Mountain Home today (6/19) our experience was beyond positive. We got a call updating us that they were on their way. They were fast getting the van on the truck. We rode with the driver ti Mountain Home and he was pleasant and friendly. If I needed a tow again I would call them. Thank you for making the day better for us
He showed up 20 minutes early and loaded my car up with ease even though it was kind of a tricky situation. I didn't catch his name but he was great and very helpful. I would use this company again.
My experience is with Jacob, helping to change my flat tire. I contacted my onstar and they contracted this place to come help me with roadside assistance. Jacob came out very quickly, all the way to Kuna where I was, and got my tire changed super fast. He was very friendly, too! This was a good experience and because of it, I will keep this place in mind for future needs.
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