Thanks to Valley Towing for all the help! We ended up broke down on the I-15 with our truck and 42’ horse trailer. They went above and beyond to help us and we appreciate their kindness!!
Thanks for the help today! Traveling through on vacation and we had a big problem that left us stranded. Jesse answered the call in the middle of the night and made arrangements for quick repair to get us back on the road. Much appreciated!
Best place for towing or collision damage. The are all great people. Amazing to work with. Great pricing and help with the insurance company. Thank you valley Collision for all you do.
Highly recommended!! My pregnant daughter was in an accident and she was stuck on the phone with insurance to get a tow . That's a Joke. I called Valley and the were there within 20 minutes ! The entire staff from pickup to the office and dealing with insurance were so Amazing ! Thank you !!!
Family member had an accident, officers called Valley Collision and Towing who came and were very professional. Vehicle is a loss but they made it super easy to take care of it. I appreciate how easy it was to work with them during a stressful experience.
THESE GUYS ARE THE BEST IN TOWN! I was in an accident and took my car over the same day to get a quote on repairs. They got my quote and sent it over to the guy’s insurance that hit me and the process was started. However, the insurance company was dragging their feet and not wanting to pay for the full cost of damages, but Jesse is the man! He covered the cost to fix what the insurance company wouldn’t! Him and his team at Valley helped make my stressful situation hassle free and when I got my car back it looked better than the day I bought it! I will forever be taking all of my vehicles to Valley Collision for paint and bodywork!
This shop is so helpful all the way around. The office staff was friendly and knowledgeable, easy to work with with. The tow guy are super reliable and help make bad moments a little easier to handle.
10/10 reccomend for all towing and auto body needs.
Valley towing was awesome to work with! My friend and I needed help with towing her car and these guys showed up, were super helpful and made the process so smooth even tho it was a stressful situation for my fiend and I. I recommend to to everyone now!!
Jessie has always been the most honest easiest to work with guy. I trust him and his team at valley and is always my first call when it comes to repairs and questions.
I received a $3960.65 invoice from National Car Rental after Jackson Hole Airport had an issue with a miniscule paint scrape upon returning a rental. Jesse Shumway and Valley Collision and Towing was the listed repair facility and provided National Car Rental a 52 Line Item bill. Jesse's comments were, "Not sure what to tell you man". What a disgrace.
Valley towing was great after many attempts with an insurance company to get help with my truck breaking down. Needed it hauled back into to town and was great to work with. They were friendly and arrived quickly.
Jessie (and his big truck) has been kind and super helpful in a very unhandy and uncomfortable situation with our rented car. Great and punctual assistance! Well done for the service you offer, it is absolutely not to be taken for granted
Valley Collision & Towing is a fantastic company. We have benefited from their towing services several times over the years, personally and professionally. They have always been so quick and easy to work with!
I’m super impressed by how well they fixed my mom’s car. They did an amazing job and the customer service is superb. They picked the vehicle up in Pocatello and brought it straight to the shop, making for an even speedier repair process than having to deal with multiple companies. Great people, great service, and the cutest shop pups around!
Valley saved my butt after I backed into a trailer. Excellent customer service, got it done in a timely manner, and worked very well with me. Most importantly my car looks like nothing ever happened. I would 100% recommend Valley and I would come back if I need any more body work!
They towed my daughters car from an accident. I had rented a car dolly to tow it home from their impound lot. The dolly would not work to tow the car, so they loaded it up and dropped it off at my house for NO extra cost. They also gave me a nice hoodie with their logo on it. Thank you!
Not too long ago I was hit by another driver who ran a red light. Next thing I know, I’m in an ambulance heading to the ER. I wasn’t able to stick around to give a police report or contact anyone to move my car. Even though I didn’t have a choice in towing companies, I feel so blessed that it ended up here. In my first year of college, I purchased Cobalt (my car) with 8 miles on him, and we’ve traveled a good 80,000 miles together over the past 6 years. I am absolutely gutted by this loss, but the people here have been so kind, patient, and helpful. VCT has been an invaluable resource during this difficult time. They gave me tips on how to make sure I get fair compensation for this loss. They helped explain to me what to expect from insurance companies and what to be wary of. A very nice lady assured me I could contact her if I had any other questions or concerns about this process, and she didn’t make me feel like I was burdening her when I did. When the time came for me to sign the release papers, she gave me a sweatshirt. Maybe that seems insignificant, but when you’re going through losses like this, acts of generosity like that really make a difference.
*reminder* keep your eyes on the road when operating a motor vehicle. I feel so lucky to just be alive right now.
I had a wonderful experience with valley collision they did an amazing job repairing my car after getting hit. Staff was very friendly and helpful. I appreciate everything they done for my boyfriend and I. Definitely worth going to them for tows and repairs!:)
I cant leave another review, but these guys bailed me out again. (Jul 2023) My nephews lost a tire at the busiest interception (I-15 and US-20) At 4:45 pm. The state police wanted the car gone asap. I called valley collision, told them the situation and they had someone heading our way quickly. These guys have taken care of me multiple times, they will always be my first call.
(Feb-2022)These folks took care of me every step of the way. Their communication kept me at ease and they did all the heavy lifting with the insurance company. They treated me like I was their only customer which means a lot.
Valley Collision came quick & carefully towed my car from Yellowstone park to Idaho Falls BMW dealer. The fee was very reasonable (other places charge double)! My trip had been ruined but Valley Collision saved my day. My family actually enjoyed the ride with the gentleman ;) Thank you very much.
I highly recommend these guys. In my 54 years of life I've had a few dealings with body shops and these guys are Pro's. Every time I look at my truck I can not believe how they put it back to NEW ! LIKE IT NEVER EVEN HAPPENED !!. Thank you !! You guys were completely hassle free 100%. They even perfectly matched the aftermarket pinstripe. And it was Fast In and Fast Out !!
My truck over heated 75 miles north of Idaho Falls and my Insurance company contacted Jesse at Valley Collision & Towing, they responded with a truck to pull my trailer (I was towing) and my truck back to IF. It was late Saturday night and they were gracious enough to let me and my son camp in their parking lot until Monday morning when they could tow my truck/camper to a service shop. Jesse and his father went way out of their way to help us and did not take advantage of our situation. Thank-you very much Jesse and your team!!!
I needed to get my car towed to my auto repair shop. When I called them, they were very professional and got a tow truck to my location in less than 10 minutes. The tow truck driver was very professional and friendly. They quickly got my car loaded up and moved to the repair shop. I was expecting a $150+ invoice but was pleasantly surprised when the total bill came out to less that $100. Super cool. I will certainly use these guys again.
Valley Collision did an amazing job repairing my Chevy Silverado after I was involved in a accident. A wait for some parts on backorder because of the GM strike but no fault of Valley Collision. Sara and Jesse kept me informed of progress and delays and even made arrangements to get new tires on it which were due to be replaced. Much appreciated
This was my first experience with a collision company! I'm so happy I picked them to fix my car. Super honest and got the job done good! I picked my car up looking better than I left it. They even took the time to detail the inside. I highly recommend Valley Collision to anyone that is need of these services. Super honest and friendly staff.
Valley Collision is the only place I will ever take my vehicle for collision repairs. Jesse and Beau are always so friendly and they make sure not to cut corners. (Which some autobody shops do to save a quick buck) They make sure that my vehicle looks better than before wrecking my car. THE best staff and environment, such an all around incredible company.
What to give thanks to Valley Towing there the Best towing Company in Idaho there so Professional and kind and they have such good pricing hands down I haven’t seen an other Company that can Compete with them such a good family if I can give them more then 5 stars I would! Thank you Valley Towing I’ll be recommending all of my family and friends.
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