Adrian was amazing and was able to rescue my vehicle that was precariously leaning. He did so quickly and with ease. You can really tell this team knows what they are doing
My car got stuck in park and wouldn’t move. Called Prime towing and they said it would be a 25-30 minute wait. The driver showed up early and they were affordable. The driver very nice and professional. Got my vehicle dropped off at the dealership and he made sure I had everything I needed from the vehicle before leaving. I would highly recommend this company to any one.
I locked myself out my car and called prime towing it was 5am and thought surely no one was going to answer and to my suprise they sent a driver out and Adrian showed up within 20 minutes!!! He helped me unlock my car and I was on my way and even made it to work in time highly recommend these guys
Prime towing is amazing. My tire blew and we needed fast assistance. They had the fastest ETA and I'm glad they came. Adrian showed up within 15 minutes and helped me fast. He got the tire changed quickly and made sure all the other tires looked good. He went above and beyond to help me out. Adrian was a very nice guy and was fast and made sure everything looked safe for us to continue on the road. I will continue to recommend prime towing especially Adrian as the driver. Thanks for your service!
I was towed by Adrian. He was an amazing help, he talked me through the whole situation and made me feel calm and reassured my vehicle would be well taken care of. He went beyond his duties and made sure my family was happy and comfortable. I will continue to use and recommend Adrian and prime towing. Hands down the best service i have received by a tow company. Adrian deserves a raise.
These guys are awesome especially Adrian I have used them on multiple occasions and have never been disappointed will definitely keep using them in the future.
i recently broke down on the side of the highway and adrian came to my rescue he was extremely helpful and nice i highly recommend them if you’re ever needing towed
Best company! Adrian was amazing, he went out of his way to fix our issues. He was a very chatty person which was great! We enjoyed and had a good time with Adrian!
Adrian is the one who helped us tonight and when I tell you he went above and beyond that doesn't even begin to cover the help that he provided tonight!!! I have not been able to find a solid answer for why my car won't start and within 20 minutes he literally fixed two terminals on my battery after he towed my vehicle. He showed his mechanic experience tonight even when he didn't have to go out of his way to do anything but a tow!! I'm thoroughly impressed
This tow truck driver is absolutely amazing and has gone absolutely above and beyond to make sure that we were safe and have everything we need to get back home he is definitely one of the best and most understanding people I've ever met
The driver made me feel like he wasn't coming and helping a customer he's coming to helping a friend and a neighbor great customer service, great person.
Such an awesome company! Professional and so helpful especially during a really tough and uneasy situation. Adrian is awesome. They definitely go the extra mile.
Adrian and the other driver from Prime Towing were so awesome! I was in an accident while heading down to Utah for an appointment I needed to be at the next day. Both drivers were both so friendly and made sure that my daughter and I were able to stay warm while law enforcement finished sorting things out. Adrian went way above and beyond and took me some extra distance to meet my family coming up from Utah to get us. I would definitely call them if I needed help again. These guys were top notch! Thanks Prime Towing!
Great service. Our car stalled out when my wife was driving it. There was a friendly driver from Prime that was driving behind her. He stopped and gave her a tow home since she wasn’t very far from our home. We definitely recommend them.
Cameron was so helpful and professional. We got to the repair shop, they said they couldn’t work on my car. He helped me call around town to see who would be able to work on my car- and then he took me to the next place without charging me again! 20/10, will be recommending them to anyone in the area!
I unfortunately locked myself out at the grocery store today while doing Instacart. I posted on a local Facebook group page for Idaho Falls that I was locked out. I’m barely scraping by financially and couldn’t afford to pay anyone Anything. I was IMMEDIATELY contacted by Victor and he offered his assistance, sent out Cameron, who showed up within 30 minutes to unlock my Car For FREE! Both gentlemen were friendly and helpful! Than you
Adrian came so quickly and was able to get my vehicle started without jump starting it. Refused any type of payment. I was flabbergasted!! Like, are you kidding me?! Integrity. It still exists. Won't ever call another company. Thanks Prime Towing for your kindness and an exceptional customer experience.
Daughters van slid off the road south of town… called prime for a quote and it was a great price for a rescue and tow home due to van having a flat (and snowy roads to boot).
Dispatcher (lady but I don’t have her name) was polite and quick.
Adrian was extremely professional and knowledgeable on getting the van back on road and moved back to the house.
If I need a tow in future - prime is the team to call.
Adrian was A1. He was so nice and understanding. I had a flat tire and never experienced this before and he made my experience so comfortable! He went beyond my expectation and made such a scary situation great. Couldn’t recommend him enough seriously he is the best!! Great personality and easy to talk/work with.
Jan 17, 2025
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