Steves Automotive & Towing in
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Address:2914 S Cole Rd, Boise, ID, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:83709
Working Time and Location
What clients say about Steves Automotive & Towing in Boise (ID)
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Can't say enough good things about our experience. During the initial call to dispatch, the driver was already calling with his ETA before we processed our payment. The driver, Pat, was only 10 minutes out. He loaded up the vehicle, delivered and dropped off seamlessly. He took pictures of all angles to prove no damage to the vehicle. Great customer service, quick to respond, fair pricing, and made the towing experience easy from start to finish. Highly recommend and saved in contacts for any future needs. Highly recommended!
Sep 07, 2024 -
They are nice and got my car there to where I need it and got it there when traffic was crazy . They are friendly and make sure that everything is good and tied down and stuff
Jun 13, 2024 -
Awesome towing service, great customer service, quick to respond. Got the job done without any issues. Will use them to tow my vehicles again
Jun 10, 2024 -
Mike is a good guy. He towed me all the way from Cascade to Boise. No rip-offs. Just an honest guy making a living.
Jun 06, 2023 -
They were late - but at no fault of their own. It was my provider that "forgot" to confirm my tow, so this has no effect on their rating with me. (I confirmed that my provider forgot by contacting both the towing company and my provider). Mathias was the driver and he was awesome with everything, from hooking up my truck, getting it on the flatbed, and delivering it to my tire shop. Thank you very much!
Feb 11, 2021 -
Got a work truck stuck in mud in a very precarious situation. The guys did some great problem solving to get me out. Great attitudes, hardworking, and very competent.
Jan 13, 2021 -
Mathias was so helpful. His service was top notch! Communication was very good and he was so willing to help us get on with our day. 10 out of 10, I would recommend!
Jan 10, 2021 -
Steve himself answered a roadside assistance call in McCall when our kids were stranded at Cougar Mtn Lodge on New Year’s Eve! He was so kind on a holiday evening when he could’ve chosen Not to make the hour trip down to rescue them. Thank you so much for taking such good care care of our family.
Jan 02, 2021 -
Overall very great experience for being just a tow. Their new guy Mathias is amazing! He was on time, went above and beyond to ensure I got where I needed to go and gave me a lot of good advice and knowledge on popped tires as I know nothing about cars. He was very friendly and conversational and overall a very good representative for this company and he showed he cared a lot about performance and customer service. Even took my tire off for me! He deserves a raise! :D
Dec 17, 2020 -
The technician arrived ahead of schedule. It took him no time at all to unlock my vehicle! He was friendly and professional! I would use their service again!
Dec 16, 2020 -
Arrived right away. The guy was really nice and seemed very knowledgeable. He had the car out of our garage and towed away before we knew it. I would recommend him to anyone.
Dec 08, 2020 -
Their battery packs were unable to start my car and they did not have the tool necessary to access the battery compartment. The driver needed to complete his previous call and deliver a motorcycle before he could return to tow my vehicle to my home he was given another call to answer. Driver was great, overall service no do great.
Oct 31, 2020 -
Top notch company! Steve makes sure I am well taken care of every time! Definitely recommend this company! I have met all of his driver's and they are all very kind, knowledgeable and professional!
Oct 30, 2020 -
If I recall Christian, was the worldly name of our Super Hero - his amazing power is car elevation. Thank you Steve's Automotive & Towing for empowering this wonderful young man with the right tools for the rescuing of damsels in distress.
Oct 27, 2020 -
Service was exceptional, especially since I had several things wrong at the same time. Took a little longer to get to me because I needed a special tow truck. The link sent to me kept me updated on what had already happened, and what was going to happen next. Driver was concerned for both me and my dogs. Made a difficult situation pleasant. Perfect gentleman. Even the dogs liked him, and they were scared.
Oct 19, 2020 -
The experience could not have been smoother! The tow truck driver arrived sooner than expected and dropped the car off without any hiccups. This company will be my go to in the future!
Oct 11, 2020 -
Christian was very helpful and concerned that I was not going to be left alone and stayed until family members arrived home. I would definitely recommend christian and Steves Auto towing to friends. They are the best and very happy.
Oct 08, 2020 -
I had a car battery die up a trailhead outside of Stanley, ID. Triple A contracted out the call to Steve's. When the owner called me and heard that the car was up a dirt road, he told me that Triple A DOES NOT cover that cost. His driver was heading to help me, but based on the distance (4 hrs), the cost would be $750. The owner said that he would not do that to me. Instead, he called a friend in the town I was near and arranged for a local mechanic to come help me out for only $50. Steve's didn't accept any payment, but went out of their way to be kind and help me out. Great people - I highly recommend them.
Aug 17, 2020 -
Very friendly. They called me personally after my insurance ran me around in circles. They towed my vehicle 116 miles in the middle of the night without me even being there. Will definitely use them again if I need help.
Aug 15, 2020 -
My Verizon roadside assistance use then to tow my truck. Was suppose to meet me between 9:40-9:55 am. Contact Verizon, was told they got stuck in traffic (Full of BS!!) and would be another 25 min. 40 minutes late still no tow truck, no call from the driver, no respect from the company glad I wasn’t in dangerous situation. The number the company gave Verizon was discounted. I finally cancel and request a new tow company. Never will try and use them again.
Aug 04, 2020 -
Called him and he hung up on us trying to explain our modified truck was not over 10k gvw. Refused to pick up the vehicle and just bluntly hung up. Thank goodness for B&W towing!! Call them instead
May 29, 2020 -
Wow, an angel came from haven and literally knew my old mechanic actually (towing company owner is the dad of the mechanic great awesome people) They are literally a blessing how it happen, they discounted my miles cause they know each other, I got the cheapest tow of my life.
Apr 18, 2020 -
Can not be more appreciative with this company. Not only did they pull me out of a really bad spot. They were very respectful and great at there job. I will recommend them 100%.
Jan 10, 2020 -
Kase fired Steve Automotive and Towing! We left one star. After seeing a review Steve made after us firing his company. We left no comment at all just one star. We know the truth about this owner and his employees. Steve i suggest you stop being a petty person. We have moved on and use your relatives company. Add on to the response a screen shot was taken of the original response by the owner which as now been altered.
Feb 03, 2019 -
DISHOSENT AND SLANDEROUS COMPANY. Drivers are lazy, dishonest, and very rude. Do not use this service, there are many other towing companies in town that deserve your business. Edit: The company has also replied to this review making statements about law enforcement impound. Odd since I called them about my car skidding off the road due to ice. They were called through AAA and told AAA they can't come help me because I am on a forest service road (which I wasn't, it was a blatant lie). Not surprising though, and you can see by their reply to this they are not above lying. Also I am fairly certain it qualifies as slander.
Jan 26, 2019 -
What an amazing experience I had dealing with Mark while I was 7 hours away in another state. He was very kind and professional, helpful and so very willing to work with me no matter what the time day or night I had to call because there were several calls to him I had to make. I cannot thank you and Steve enough for all the help in getting the bikes out in a very timely matter and the prices were very reasonable considering the circumstances in which we were in. So thank you guys again for letting me disrupt your 4th of July holiday and family time just to help me and my family out. I would highly recommend you guys to any and all my friends and family.
Jul 05, 2018 -
My mother was broken down along Curtis in her car that lost all power so flashers could not work she was stuck in the middle of the street and one of Steve's Automotive & Towing tow trucks was sitting behind her honking their horn and flipping her off flipping her off when all she could do was sit there they did not stop and offer to help push her out of the street as a company owner I know that my actions and the things I offer to do make a big impact not only for my company but also for my own example that I show I would highly recommend this company to talk to its employees about being kind and courteous to others and keeping obscene gestures to their selves and personal lives those kinds of things should not be tolerated in the workplace. I am not giving this review for any shoddy work practices by this company I don't know what kind of job that they do this is merely for the character of one of its employees
Apr 20, 2018 -
These guys are very good at what they do. They have experienced people who know how to handle any of your automotive mechanical issues as well as getting your car to the shop. pretty fair prices too :)
Mar 01, 2018 -
I will forever be a member and recommend Steve's towing. The service I received today from Trevor was beyond excellent. He was honest, quick, and FIXED MY TRUCK for me, free of charge. We called him for towing and in the end it was just a couple loose spark plugs that he fixed for me right there on the spot. Honest, real people with impeccable service. Absolute A+
Jul 02, 2017 -
Great prices, were very thorough and took pics to confirm no body damage. I would give 5 stars, but they were 2 1/2 hours late for a tow I scheduled the day before. But stuff happens, and I understand. I would recommend them and use them again.
Jun 15, 2017
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